Amazing service! Laundry was completed sooner than i expected and returned smelling super fresh…read more Her folding made transfer easy and the door to door pick up and drop off makes it so worth it. Would highly recommend, prices pale in comparison to the quality of work & customer service. Definitely takes a load off!

I appreciate her cooperation for my allergy. She was very pleasant and did a great job. I would…read moredefinitely have her again.

Nice staff. Quick turnaround time and they did an outstanding job on all of my alterations. Highly…read morerecommend

Had a dress altered to be hemmed, and while the turnaround time was very convenient, unfortunately…read morethe hem ripped and frayed immediately upon wearing it. Disappointing for the price of the alteration itself to have the hem come undone so quickly.

This place was really great. My washer was broken, and I had to come here to get some laundry done…read more The lady who did the full-service laundry was very quick and very detail-oriented. She really saved me a lot of time.

It is a clean facility and if you decide to choose to have them wash, dry and fold your clothes,…read morethe woman is super nice and does a great job.

I put in an order to be picked up between 10:00 AM and 12:00 Noon. They then later told me they…read morewouldn't pick up the order until between 6:00 and 8:00 PM. Then they just never picked up the order: no communication; no attempt to resolve the problem; they just never picked up the order. I was forced to go with another company.

This is my first time trying this laundry service. The pickup and drop off was easy and on time…read more The laundry was nicely folded and packaged. There is a faint food smell on the laundry. It's not terrible and the laundry smells clean with a hint of what you would smell in a kitchen while dinner is being cooked. I was double charged and the website clearly stated that I would be notified before additional charges were added, I was not. I did receive text alerts with some info. I was not notified of the double charge and called in to verify the charge would be dropped. Not bad. Not great. Probably won't use again but it is better than going to a laundromat.

So I was in need of finding a dry cleaner company since I'd recently moved. I found a gem in the…read morerough with AMES. They provide next day turnaround on your clothes which was awesome because I needed my clothes cleaned before o went on a business trip. Furthermore, the employees are extremely kind and it's like family when you walk in. Their prices are very affordable compared to other dry cleaning companies I've been to. My clothes came back clean, no damage to them, and all my blouses were ironed perfectly. They have a customer for life in me. For anyone in Hampton and Newport News area check them out. They are on a small shopping area and they are on the far end of the shopping center. They are easy to miss so make sure you look for the sign or you could keep driving past them. I'm so happy! I was able to find this establishment!!

The women that work here are some of the friendliest customer service people I've ever run across…read more Everything I've taken there has come back perfectly clean without damage. It's in kind of a dumpy looking strip mall, but don't let that deter you. I'll be a regular customer.

Great for drop off service, quick and easy great customer service!! Quick and very efficient…read moredelivery and called back promptly.

The cleanest and well maintained laundrymat I have ever visited. The laundry attendant keep this…read moreplace clean. Not coined BUT card operated. You must get a laundry card, which is a $1 for a new one then it's re-charge at a charge machine. They have regular size washers to large commercial ones. The waiting area has nice tables and benches. 4 TVs on each corner of the room and snack machines. Well lit inside with bright flourescent lighting. Decorated with Real plants throughtout the area which is a great touch and give that home-like and friendly vibes. There is also a touchless car wash connected to the same building. Additionally, Wawa gas station is conveniently next door accessible for more snacks and sandwiches. Prime location with all the nice amenities, highly recommended! Washer prices: Regular size - $3.69 Large size - $5.60 Dryer - $0.68 per 10 minutes

brand new nwu uniform with the us navy patch already stitched on it and they wanted to charge me…read moreextra for patch that was already on the uniform. would not recommend or ever receive my business again

Terrible customer service! Lazy and blows off business. I went to have alterations. Asian woman…read moregave me the third degree about my requests. I had several pants. She kept giving me the run around and telling me to come back. Finally, she says "I'm busy right now" she was only putting plastic over the clothing. I thought wow...you're sending me away because you can't take a moment to measure me!" Needless to say, I won't be back!

Almost every time I go to drop off or pick up no one is there. When you call the number for if the…read moreattendee is not there. They don't answer or told the attendee called out yet again. I was even told to go to one of their nearby laundromats and that someone is there, I get there 10 minutes later and no one is there either. I call the service number again and told they must have left early. They do a nice job cleaning my comforter at a good price to, but no one is ever there and it's really inconvenient and not good business. I won't be returning and warning others not to waste your time like I have.

Good location and prices are okay on the washers but most of the washers are usually broke and not…read moreoperating. Many of the dryers are broke today. I have been here several times where a washer or dryer broke on me while I was doing my laundry. They do have an attendant during the day up to 3:00 p.m. On Friday, September 12th, 2025, I was doing my laundry. there were only 2 rolling carts to move laundry from washer to dryer. I'm walking to look for a cart hoping there is a third one somewhere.I see the office in the back, the door is open and there's an empty cart sitting there. I go up to the female attendant that has black hair pulled up in a bun, ask her if I can use the cart in the back office. she blurts out, "You went in the office?" I told her no. the door is open. I saw a cart in there but this left me a little startled and unsettled because I wasn't expecting her to blurt out hostility. Then as I put my quarter in and the dryer it will not turn. I had just put a quarter in and it worked before. The dryer light was on but the dryer would not start up and work. I'm by the dryer, this lady is up front behind the front desk and I say," hey". she doesn't look at me. I said hey again waving and she doesn't look at me. now I said it loud enough where she should have heard it. there's not very much noise in that laundromat, it's only me and two other people in there today. then I yell a little louder, "hello", wow! she replied "don't yell at me!", then she goes on and on. Very cranky very crabby. I said to her you must be having a bad day? she starts clapping her hands focefullly and says, "I am not entertaining this conversation", trying to dominate and shut me up. I'm trying to tell her I did not yell at her... that she didn't even respond to my first two calls. whatever her problem was that day she goes on with, "God bless you". oh my, did that get under my skin. It's always the ones that overreact and that are in the wrong with their emotional outbursts saying, "God bless you", trying to dominate and convince themselves THEY are the righteous victim but doesn't realize ....she acts like an ass. From the start, first time I went in, this lady had a jacked up attitude. Did not say, "hello" no greetings when I entered the business. She gave off an I'm pissed vibe. This is the first time I've been to a laundromat where somebody who worked there put off vibes like that. Most laundromats, the staff is cheerful or at least pleasant. This is the first time I've ever encountered a rotten attitude. She needs to clean up her act, Tydee up her act. Working isn't always pleasant but I didn't do anything to aggravate this lady and I did not appreciate at all the hostility that she threw out.

Great laundromat: plenty of different capacity machines to choose from, and they all work. On the…read moreday I visited the place was busy, but there are so many machines that there was no need to wait. Free WiFi, a pair of big flat-screen TVs, comfortable seating, video game consoles for the kids...it's not your typical dank, rundown laundromat. They have laundry services in-house as well. If you're in need, come to the (Spin) Queen.