Easy to navigate the website to request a ride from LAX to Burbank, and saved money compared to Uber or Lyft. The driver, very nice Noah, texted with me when I landed and picked me up curbside ... no shuttling to the ride share location! The car was clean and comfortable (Lexus) and Noah was quick to carry my luggage to my door. I will definitely use them again! read more

I used letsgo2 for the first time this week for round trip to LAX from Chatsworth. I could not be happier with the experience, and especially the price. Noah was my driver; he was prompt, courteous, and pleasant to talk to. He picked me up right on time, drove safely, and was there early upon my arrival. After several frustrations with riseshare apps I will never go back for airport transportation. The peace of mind knowing it is all set up and someone will be there on time is fantastic AND this was cheaper than taking other options (I checked!). I have already booked two more upcoming trips. Give them a try! read more

I needed a ride from San Fernando valley to San Diego airport for a morning fl8ght. Booking was a bit confusing at first but they have online customer service chatting and they guided me through it. Noah showed up at our door promptly at 4:45 a.m.! Got us to the airport right on time. The price was almost the same as an uber but I wanted to have a reservation since an uber might not be available that early in the morning. Thanks for getting me to where I needed to go Noah! read more

The driver arrived early and got us to LAX in a span of an hour, driving from Ventura! Got picked up by a mini van which gave me and my fiancé a lot of space. Highly recommend it. read more

Difficult website to navigate and local agent Jane Sanders is rude and less than helpful!

We found this app on the next-door app and were apprehensive until Eddie showed up and picked us up right on time and got to the airport in plenty of time I highly recommend this service!!!!! read more

I cannot speak more highly of this service. I was picked up in San Pedro Cruse Terminal, which is miles from anywhere, and transported to my home in Palm Springs by an efficient, very pleasant driver called Eddy in a spotless car. I didn't get my driver's details until 6pm the previous night via text but I was expecting an email much earlier. I had visions of me being stranded in LA without an idea of how to get home. I needn't have worried. I was texted when Eddy arrived, which was 40 minutes earlier than scheduled but I was ready. I was picked up within a few minutes on my way. I will certainly use this service again. read more

I have posted multiple reviews...because....THIS SERVICE IS ABOVE PAR...I think you would not be better served unless you use this company. NOAH is amazing and the friendliest and smartest driver out there. DO NOT waste your time with ride-shares or shuttles.....TRUST ME....this company is legit and the BEST read more

The logistical aspects were great: on time showing up, speedy delivery of us to our destination, personable driver (Noah), and new vehicles we hadn't seen before. Glad business is picking up! My only suggestion is to improve communications: confirmation the day before a ride and office phone coverage. Arrangements were smooth and I did receive email confirmation for both ends of the round trip when I booked the rides. We will certainly use this service for our next trip. read more

Such a great experience, very pleasant trip! I will definitely use this service again.

Wanted to try this service to LAX and it went great. The drivers are prompt and friendly and you can schedule ahead which is great for early morning flights. Highly recommended! read more

We made our reservation a couple of months before our trip. Every time we've had to communicate with them (time change, confirmation, etc.), they've responded in a timely manner. The morning of the pick up, we were given the number of our driver, who also confirmed he was on our way and let us know what time he would arrive. Chamberlain arrived promptly, drove safely, and was kind and friendly! This is the greatest way to eliminate the stress of driving to the airport, finding and paying for parking, and much more of the same on the return trip! read more

I've used this service about six times now and it is the best way to travel to the airport. No hassle, no parking and someone else is doing the work. Noah has been my driver almost every time and is always early and gets me to the airport without any issues. Save the hassle and use this service read more

Great experience with this company! Used them twice in the past few months and both occasions were very smooth. Always on time, clean cars, safe drivers and clear communication of the pick up details. Could not ask for anything more...looking forward to using them again in the future. read more

Our driver Noah was great, he arrive 5 minutes early. He was Courteous and funny. Talked when we wanted to talk, and was quiet when we wanted to be quiet. read more

These LOSERS Left us stranded!!! I called made sure everything was setup and he assured me it was and they just didn't show. read more

Noah was wonderful. He loaded us up and we took off to LAX. I was worried we wouldn't fit but Noah made it work. I hope he's our driver on the way home. Letsgo2app is awesome. Thanks so much Silvia read more

Thank you Noah for your prompt and curtious service. Looking forward to having you shephard us to LAX soon....

Chamberlain picked up my Mother from LAX on the worst night. There was a power outage at the airport making it extremely difficult. She was late and at the wrong terminal, but Chamberlain never stopped looking for her. It took an hour to find her. If it was Uber they would've left. Thank you chamberlain!!!! read more

We had Noah take us and pick us up he was amazing texted us when he was on his way and had car seats for my twins which made it so much easier for us. Will definitely use them again and recommend them to everyone. read more

Great car service, very accommodating. Friendly drivers. Go out of their way to provide excellent care to their clients. Made themselves accountable and available when flight arrived ahead of schedule in order to make our experience comfortable. read more

Called them to set up transportation to and from LAX from my house for 6 persons. I called and left a message which was returned within 20 minutes. While I was waiting I decided to go to website to check and decided to book the ride. Price was lowest out if 3 other services. Asked for a booster seat for my daughter that did not cost extra. Got both an email and text message regarding pick up time, type of car and driver. Everything went very smooth. The pick up from LAX was the same. Got a text from the driver saying he was ready. Texted back to let him know where we were. Arranged a pick point and off we were. Everything went great and both drivers were great. I will call them again when I need a ride to and from LAX. Highly recommend them! read more

Great service. Noah is the best and he make sure you get to your destination on time. Definitely will use this company again instead of uber read more

Outstanding ride service both to and back home from LAX. I've now tried this company twice for round-trip travel and couldn't be happier. This is an excellent alternative to ride share services or cabs. Both times, I needed a very early pick-up in Ventura to make early flights out of LAX. My ride was confirmed in advance with drivers there early both times. My homeward trips were equally perfect: great communication and total assurance. Both Noah and Eddy are wonderful both with customer service and kindness; I thoroughly enjoyed riding and chatting with these pros and great guys. Will recommend this company to all of my friends and colleagues and encourage folks on Yelp to also give this small business a try. Like me, you won't be disappointed! read more

Loved the company and ease of use. Excellent customer service overall. Will never use another shuttle to airport again. We had a private car for a family of 5. Clean spacious van with a professional timely driver. Texted with owner. Super easy and affordable as well! Loved them! read more

We used the LetsGo2 app for a trip we were taking. Noah was our driver and we will give him 5 stars. He arrived early and our pick up was 5am. We were also lucky enough to have Noah again for our return ride, we texted him when we got to baggage claim and he was at our terminal in about 5 minutes. Again, an amazing trip back home. The price was right too. Now, why we only gave them 3 stars. When we were expecting our confirmation the night before on the app, as stated, we discovered that the drivers information had been emailed instead. All of this was still okay, however, the person I was chatting with, Jane Sanders, was very rude when I told her our information had not come through on the app and it was 7:30pm and our pick up was 5 am. She kept saying she didn't understand what I wanted, then finally we were told about the email. On our return, again, no notification on the app, no response to chat, I was finally able to find a phone # for them and when I called, their box was full, I received a call back shortly after, I guess from caller ID, and again found that they had sent an email. I had told them I would not have email for our return, but again, the guys who called didn't seem to know what I wanted until I said "I don't have email here!!" He then sent our driver information as a text. Now that we know what their mode of communication is, we will use them again, but only because of Noah... read more

Rude customer service. They answered the phone I informed them that I purchased a round trip valley to LAX Groupon. They said it is not valid for the part of the Valley I live in (they have Calabasas listed and I live in Woodland Hills which is before Calabasas.) They offered me no solution (as in you can pay an additional fee)other than to ask Groupon for a refund. I had planned to book a few additional transportation's with out the Groupon. I would not recommend nor would I use this company. read more

Will use them every time. Exceptional service for people with young children who need car seats

Great customer service. This company offers wonderful reasonable prices. The cars are clean, professional drivers. Book a round trip and they might give u a promotion. I even got a free upgrade from them. Which was super nice of them. I booked 2 hours before my departure, and they still came through. I was originally booked with 24/7 ride, I will never use that company again they canceled on me two hours before my flight... I highly recommend this company! You won't be disappointed read more

Noah was my driver. He picked me up early and got me there super fast! It was easy, quick and stress free. I even took a nap along the way! I will definitely book in the future. read more

Cheapest rates I could find and easy to use through the app. Definitely will be using their services again when needed!

Our driver, Noah was fantastic! He took us to the airport and brought us home when we returned. He was always on time and got us to LAX and home earlier than expected. He clearly knew his way around the city, which was great! Excellent service. We'll be using LetsGo2 from now on. The only challenge is the account section on the app is impossible to read because the black type is hidden in the images. I have asked customer service on the phone to change the font to white to make it readable, but it's been a month and nothing has happened read more

Overall our experience with LetsGo2 was excellent. To star, our driver Noah was great. We never had to worry about being late to the airport since Noah made sure to arrive early and give us a courtesy call. Moreover, he helped us with our luggage, was friendly and a skilled driver. The only minor issue I had with this experience was the App itself. It's more or less useless and in the future I will stick with ordering through the website and waiting for that confirmation email the day before the trip. read more

I called with one day's notice to book an airport shuttle from the San Fernando Valley, and was directed to the app, which took around 5 minutes to fill out. The driver, Noah, contacted me when he was 5 minutes away so I could have my bags ready to load when he arrived. He provided direct service to LAX for around half the cost of other personal shuttle services I had researched, and was courteous and pleasant during the trip. I provided him with my anticipated arrival time for my return, and saved his number in my contacts for my return in case my schedule had any changes. Sure enough, the airline screwed up my schedule, and I notified Noah that my return would be delayed over 4 hours to where I was scheduled to arrive after midnight. He confirmed he would still pick me up without any additional surcharge despite the altered terms of my travel. When I arrived, my bags did not arrive, so Noah transported me to another terminal to report my missing luggage before driving me home, again without demanding extra fees, so I tipped accordingly to acknowledge the excellent personalized service I received. In a nutshell, I don't see a basis to seek out any other shuttle service to LAX based on the service I received from Noah and Letsgo2 during this experience. It's great to know a service is now available to provide reasonably priced transfers to LAX from the San Fernando Valley without having to watch the meter creep up minute by minute or wondering if the driver is going to show up on time when you need them. I will be referring the Letsgo2 service to others, and you should give them a try if you have an upcoming need for transport to LAX. read more

First time using them but my driver was at my house by 4:05am for a 4:15am pickup. Which was super nice. You need to download the app and then the day before (I got my notification around 6pm) with who your driver is and their number. This is def a great deal! Looking forward to sharing this service with friends. read more

My first time using LetsGo2 I was nervous because I've had very bad experiences with almost every shuttle that goes to LAX. Now this is the only company I will recommended. We had Noah for our pickup and drop off. He was early picking us up but didn't rush us at all. He was helpful with my kid's car seats, our many pieces of luggage and he was very kind. Our return flight got in over an hour early. I was able to text and inform him and he was picking us up in baggage claim in minutes. Could not have had a better experience. read more

Our driver was swell...he arrived on time, he was pleasant and he got us to our destination in a timely manner, despite the worst the 405 could throw at us. read more

They were able to accommodate me last minute. Driver was pleasant. Got me to the airport on time. Definitely going to use them again. Plus, great price - so worth taking over Uber or Lyft. read more

I am very pleased to have found this organization. Driver, Noah, was pleasant and personable.

No complaints, Matt was a very friendly driver, smooth and timely pickup and ride to our hotel.