Deceptive business practice and charges customers for a business decision they made on their end…read more On 5/21/26, I placed an order on the merchant's website for a Zooz Ultra Urban Gen 4 electric bike for a total purchase price of $2,595.00. Following the order submission, the business reached out requesting that I provide additional verification documents to confirm my identity and credit card ownership to mitigate fraud risk. I fully intended to complete this transaction and promptly complied, providing the exact documentation requested. No further information or follow-up was requested by the merchant. Instead of processing the order, the business proactively and unilaterally cancelled the transaction. While the merchant has the right to refuse service, they deceptively withheld $130.00 from my refund, returning only $2,465.00. The merchant is penalizing me by applying a 5% "cancellation fee" to an item that was never fulfilled, never shipped, and where the cancellation was entirely the merchant's choice. I should not bear the operational cost of their decision to cancel a transaction that I actively tried to fulfill and verify. The withholding of these funds under the guise of a return or cancellation policy for an unfulfilled order is deceptive and an unfair business practice. I would not recommend doing business with them.

Awesome selection of electric bikes, emotos, and amazing friendly and welcoming staff!read more

I had an old bike I needed to get repaired for my nephew - and Radius was the perfect solution…read more Dimitri is an expert tech who has built a simple web based interface to schedule a home visit to come and make it happen... quickly, simply and cost effectively. Kudos to him!

Radius has a full selection of new (fancy), new (affordable and mid-range), and used bikes, parts,…read moreand accessories spanning the entire realm of cyclist needs for road, mountain, and other types of biking. New and used parts, too. I got a gorgeous, used mid-90's carbon fiber road bike here for an awesome price after prowling Craigslist for many moons, and they were so gracious as to tune it up and swap out the pedals on my way out. I've put a hundred some miles on it in the past couple of weeks and it has performed admirably. Dimitri was very helpful and a pleasure to do business with!

After 11 years I decided to see if any good changes happened. Sadly no…read more Their facilities are much bigger and nicer now. However their staff are still rude and prices are outrageous. A far cry from what these bikes are actually worth. If coming to a place to be treated like you're a bother and get ripped off is your thing.. then this is your place to buy a bike. Just find a good bike shop that will be kind and treat you right. Cheap isn't the answer. I'll pay more for great service every time!! This place is just not it.

Horrible return policy. They automatically keep $20 + 5% of your purchased item cost. So returning…read morea $49 item is basically a wash once you pay both parts of shipping. It's people like this who drive us all to Amazon. And that's aside from their religious crap in their emails. Stay away!

Jeff has been very helpful with my bikes fuel tank reseal. and the rebuild of the carb. every…read morething went better then i was expecting.

Dont waste your time. spend the money on a Harley dealer to work on your bike. Ive been a loyal…read morecustomer for years until they gave my previously running bike back to me after fixing my fuel line/clutch cable. Bike didnt run and they said it wasnt their fault. Idiot points out my not attached choke (which they took off) and tells me my bike needs "a ton of work" and they dont know what it could be. Said they couldnt help and were not responsible. I will never give them another cent of my money as long as i live!

Easy process to buy a new boat since it is ordering online…read more But after you own, the followup on service issues and assistance is minimal. You just get referred to another service provider for engines. and electronics. Would not recommend selling your boat at LCM. Limited exposure and unclear terms of sale. I always try to buy local from family owned companies. Did not go well this time.

If you want a new boat and are happy about getting your new boat don't buy it here. These guys will…read moreruin your joy not only from purchasing but even after. It only gets worst. You want a boat find another dealer. You don't believe read all the other reviews. Stay away. Far away

Billy was really easy to work with and I am hella stoked to get this jawn out for some long hauls.read more

Bad experience ....no financial quote given, just a demand of 1K to start work...open financial…read morework order TBD upon finishing job!! WTF is that? apes installed with chrome accessories...6 weeks later I pick the bike up. Insisted i sign off on mechanical liability because he didn't have time to road test it...chrome ALL finger-printed up w/ oily smears. Throttle stuck wide open, loose screws holding the throttle body on... so he had to tighten, then loosen, move it back & forth to make it let go, then re-tighten...in the rain...then said it was MY responsibility.... then I asked for his posted 10% military discount. Ha! Another ruse. Said no, then excused it away by telling me he wasn't getting it from his suppliers...when I went in to pay the full price, sign off accepting my bike "as-is", he said the could give me the 10%.....the exact amount for 2hours of labor he tacked on for removing a couple of stink bugs...what a GD abortion...badmouthed everything, the bike, a stud he broke off, his paint guy that sucks, a couple of stink bugs, dirt under the frame, some surface rust...everything!! I couldn't wait to get out of there. Took it right to the Harley dealership. I made a mistake with Bill Raber...he "got me"....He pressures you to do sh** HE wants to do & can spend YOUR money quicker than you...Then wants the money up front... YOU WERE WARNED!!