This company continues to amaze me! Our first experience with Top 2 Bottom was when they came in…read moreand provided a deep clean in anticipation of our firstborn child. We wanted to make sure the house was pristine when we brought him home, and WOW did they deliver! Even though we were cutting it close, they were willing to work out their schedule to accommodate us in time, which was a real lifesaver because my son arrived almost two weeks early!
We've continued with their service for about a year now, and they've been consistently wonderful, not only in terms of the quality of the clean but also in terms of the interpersonal engagements with Jenn, the owner, as well as her entire team. Our schedule sometimes calls for some extra flexibility, which Jenn's team is always able to accommodate, and no matter which members of the team end up on our schedule we know we're in good hands. Recently, Jenn and her partner Jerry came along on our cleaning as they orientating a couple recent additions to the team. From my home office, I could hear Jerry giving guidance and tips and was impressed with the little addition insights and touches that Top 2 Bottom brings to the process. Towards the end of the cleaning, I took the dogs for a walk and carried them up to a bathroom to dry their feet since I wanted to maintain the perfect clean. While I was toweling off their feet, my eye was drawn to the shower in a way you'd only see in a movie or a meme; it was mostly behind me, but out of the corner of my eye the shine of the clean struck me. It was such a simple thing but WOW it really blew me away how bright and clean the grout was.
When I headed to the nursery, I found a great surprise which I snapped a photo of and was about to send to my wife when I realized I should let her discover it for herself. I had a work engagement that evening, and was en route when I got the call from my wife. Our son's Mickey and Minnie Mouse had been staged to look like they were reading together in the nursery chair. It was the sort of "surprise and delight" touch that Disney World itself aspires to, and it really did surprise and delight my wife. Our dimmable lighting had been set to pleasing levels throughout the house, and as always the cleaning was just perfect. I couldn't recommend this company highly enough!