I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

I was really excited to meet the 2 Clean Queens and receive a quote. However, after receiving the…read morequote and agreeing to move forward..I received no further communication. No response to numerous emails. Nothing! If they did not want to move forward with cleaning my home, then just say so. Don't be unprofessional and not respond to any communications.

Just had them clean out a house before listing. Ryan had a crew of 4 people there for 6 hours and…read morethey did a great job. Attention to detail, meticulous work and the house looked fantastic. Appliances look like new and carpets looked great. Made me fell a whole lot better about listing this property. Price for 24 hours of cleaning service was very reasonable. I typically don't do surveys or reviews but this one deserved one. A+ service! Brian Donohue - Realtor - Coldwell Banker Sea Coast Advantage

From the owner: RW Housing LLC provides trusted, detail-oriented home cleaning services in Wilmington, NC and…read moresurrounding areas. We specialize in move-in/move-out cleanings, deep cleans, and routine maintenance, always focusing on thoroughness and reliability. Our mission is to create healthier, more comfortable living spaces while saving you time and stress. Let us handle the dirty work—so you can enjoy a spotless home.

I had Cape Fear Chem-Dry come out to clean the carpets in four bedrooms. Derek did a fantastic…read morejob. He was very detailed orientated and took care of all the stains and brought my high-traffic carpets back to life. He took the time to explain the entire process and advised me on how to care for them going forward. The customer service was on point and I found the price very reasonable, I Highly recommend.

From the owner: Our team at Chem-Dry of Cape Fear Chem-Dry provides Wilmington with a wide variety of cleaning…read moreservices designed to keep your home and/or business healthy and clean. We are independently owned and operated and have been serving Wilmington and the surrounding area since 2024. Call for a free price estimate or to learn more: (910) 994-7774.

If you need a Top-shelf cleaning service call BB's Cleaning and More, LLC…read more A few things to know about this company: 1. Honest 2. Professional 3. Timely 4. Great attention to detail 5. Strong customer service mindset This a great service company you must call for any type of cleaning. Very Happy Customers, Ken & Jane Elliott

We're Octogenarians who needed assistance , BBs was the…read moreanswer. Jamikka and crew are relentless in making sure her customer is more than just satisfied, she wants you Happy with the results. We are the cleanest we've been since move in our brand new house nearly 29 years ago.

We are long term clients of Maid in Brazil. What can I say?!?? They are simply outstanding. The…read morecommunication, the quality of service, the value and the warm personalities of the folks that service our home are all simply industry leading. Complete trust in them to take care of our home with an extreme level of care. Cannot recommend them enough. AAA+++

They got me in super fast when I needed a cleaning quick. Top notch job and very professional.read more

I stand by my previous post. Do Not hire! This company scams you and will tell you one price then…read morequadrupole it once they get there. The owner Never answers calls and none of the staff can speak English. You will have to use Google Translate!

On Thursday of this week I spoke with the owner, Luciana, regarding employing her cleaning service…read moreat which time she scheduled a time to view the inside of our home and discuss options and cost. The time given to me by her was this past Saturday at 1:00 PM. After speaking to her I received several emails and texts reminding me of the appointment with her. The problem is that she never showed up nor contacted me concerning why she was going to be a " NO SHOW". She professed to me on the phone that she was the owner of Top to Bottom. If so, no one should ever deal with her. If she isn't the owner, she should be fired. Wish I could give no stars as that would be more true than one

Due to incompetence by hvac installers we had a moisture & mold catastrophe; ServoPro responded the…read moreday it was discovered & mitigated all the moisture & mold & rebuilt the walls, replaced the floors all in a very timely & professional manner.

Had a flooded crawlspace and needed mitigation and restoration. Servpro came right away and went to…read morework. Clean-up team was great -- efficient, courteous, and easy to work with. They kept us informed at each stage of the work. Can't say enough about Zach, Germán, Sam and Kevin S.

I was quoted $450/$525 and then charged $825 without my consent. I would not trust this company and…read moremake sure you communicate through text in case they do this to you. They take your credit card info over the phone so now I have to replace my card. In the contract it says they will notify you of any price changes, which I was not told prior to the cleaning. Total scam.

This company is my favorite. We've used a variety of companies to clean our investment property…read morewhen it gets vacated by tenants. Carolina Cleaning Services are reliable, thorough and great to work with. It's been over two years since we started utilizing their services in Wilmington. We will continue to call them when we have house cleaning needs. You cannot go wrong if you're looking for house cleaning services in the Wilmington and Leland-Brunswick Forest area(s).