Very good responsible friendly did a great job cleaning my place enjoyed there helpful team of…read morecleaners

From the start of the hiring process through the first cleaning...Tasha was amazing! Everything…read moregets a 5-star rating...communications - expectations - results - value for the price! Truthfully...I thought that I was walking into a new home once they finished the deep clean today. They went above and beyond and I look forward to our regular maintenance cleanings. I wish I had taken "before" pictures, but I never thought of that. A few pics below should give one the idea...especially love their "creativity"...

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

I was really excited to meet the 2 Clean Queens and receive a quote. However, after receiving the…read morequote and agreeing to move forward..I received no further communication. No response to numerous emails. Nothing! If they did not want to move forward with cleaning my home, then just say so. Don't be unprofessional and not respond to any communications.

We are long term clients of Maid in Brazil. What can I say?!?? They are simply outstanding. The…read morecommunication, the quality of service, the value and the warm personalities of the folks that service our home are all simply industry leading. Complete trust in them to take care of our home with an extreme level of care. Cannot recommend them enough. AAA+++

They got me in super fast when I needed a cleaning quick. Top notch job and very professional.read more

Just had them clean out a house before listing. Ryan had a crew of 4 people there for 6 hours and…read morethey did a great job. Attention to detail, meticulous work and the house looked fantastic. Appliances look like new and carpets looked great. Made me fell a whole lot better about listing this property. Price for 24 hours of cleaning service was very reasonable. I typically don't do surveys or reviews but this one deserved one. A+ service! Brian Donohue - Realtor - Coldwell Banker Sea Coast Advantage

From the owner: RW Housing LLC provides trusted, detail-oriented home cleaning services in Wilmington, NC and…read moresurrounding areas. We specialize in move-in/move-out cleanings, deep cleans, and routine maintenance, always focusing on thoroughness and reliability. Our mission is to create healthier, more comfortable living spaces while saving you time and stress. Let us handle the dirty work—so you can enjoy a spotless home.

I recently got a Yelp DM from Nathan, owner of Eloise's. Customer service goes a long way with me…read moreand the fact that he reached out with generous options to make things right based on my imperfect experience was highly impressive. I don't feel like I can change my star rating currently since the service itself is what I rated but if I needed a cleaner again, I'd certainly consider them based on their customer service efforts.

Looking for the best way to throw your money down the drain and not get anything out of it?…read more Hire these cleaners! They do such a great job you'd never know they were there! Truly the house will look just as dirty as it did before you paid them to clean it. This is the WORST CLEANING COMPANY IN WILMINGTON!! As someone who loves to recommend companies to all of my friends and family. Let me save you time and money and just completely avoid Eloise cleaning services. Trust me you won't regret it. I'm so beyond disappointed with them it's unbelievable how they are still operating.

We're Octogenarians who needed assistance , BBs was the…read moreanswer. Jamikka and crew are relentless in making sure her customer is more than just satisfied, she wants you Happy with the results. We are the cleanest we've been since move in our brand new house nearly 29 years ago.

BB and her skilled, energetic, attentive team arrived on-time and proceeded to do a wonderful job…read moreof cleaning the mildewed porch ceiling, the windows and the trim. The porch sparkled when they finished! I'm hoping for a long-term relationship with BB! She is a kind, caring, motivated professional.

Reserved a day to have my place cleaned, they gave away my slot without a phone call…read more Unaccommodating and poor customer service. Would not recommend

Marie and Yanet arrived with smiles,positive attitude, energy, cleaned efficiently and thoroughly…read morehigh,low,tile floors,under tables.Excellent!

I had a very dirty apartment, and now it's very clean. That is my highest recommendation. There…read morewere some stubborn stains in the tub I had to finish cleaning myself, but they took a lot of heavy scrubbing with harsh chemicals to get the remnants. Otherwise, I was amazed how the cleaners covered everything and pretty quickly, too. They cleaned things I didn't even know I had. The price was unbeatable in this marketplace.

I booked booked for a move out cleaning. Highly recommended. Quick response Great pricing and quick…read moreturnaround.

Due to incompetence by hvac installers we had a moisture & mold catastrophe; ServoPro responded the…read moreday it was discovered & mitigated all the moisture & mold & rebuilt the walls, replaced the floors all in a very timely & professional manner.

Had a flooded crawlspace and needed mitigation and restoration. Servpro came right away and went to…read morework. Clean-up team was great -- efficient, courteous, and easy to work with. They kept us informed at each stage of the work. Can't say enough about Zach, Germán, Sam and Kevin S.