Barbara Hall of Coldwell Banker Holman Premier Realty is an absolutely excellent real estate agent!…read more Recently my husband and I drove up from Sacramento, CA to view a house for sale in Klamath Falls, OR. We are considering retirement there and Barbara truly went "above and beyond" in showing us around the area. First of all, she thoroughly and professionally showed us the home we were interested in purchasing. She conveniently set up a private appointment, was prompt, knowledgeable, communicative, friendly and so much more! In addition, she drove us around several prime communities in the area, explaining history, businesses, club participation, etc. She is extraordinarily awesome at what she does and if you're ever in the area, be sure to look her up and use her as your real estate agent - she is amazingly good!

If you are looking to move to Klamath Falls Oregon and need a real estate agent, you NEED Barbara…read moreHall of Coldwell Banker Holman Premier Realty. She is the ultimate professional. She showed us the town on her dime and her time. She secured us a perfect hotel room with her Realty rate and they took dogs. I just can't say enough about how much she helped us. Rely on her with complete confidence, she is the BEST!

Tony Nunes helped us purchase our home this past year and can't say enough about how wonderful he…read moremade the experience. Tony is kind, no pressure, explained all the details clearly without hesitation. Helped with all aspects of the process, we felt totally confident that he was looking out for our best interest from start to finish. Anyone considering selling or purchasing we'd certainly would refer Tony, why? Honesty, Informative and most of all, Trustworthy. We were blessed , Thank You Tony! Dave & Wendy

I had considered writing a review on the agent who showed us around but decided it was the agency…read morewho didn't match our requirements to an appropriate agent. We made our decision to leave CA and took a road trip to Klamath Falls Oregon and then to Grant's Pass Oregon to find our dream retirement home. We Googled Coldwell Banker as they are a reputable real estate company, and found Homan Premier Realty in Klamath Falls. We called the main number and told the receptionist that we were looking in the $500,000 range and gave them our criteria such as bedrooms, baths, acreage, etc. We arrived for our mid-August, mid-week appointment and was greeted by a very unprofessionally attired agent - jeans and a t-shirt type top and sandals. Her hair was wet as if she had just showered but we both thought oh well... don't judge a book by it's cover. We all decided one car would be the way to go and her car was offered as the ride. Her car was an older model vehicle and as we approached noticed the windows were open... open because we were soon to find out that her air conditioner was broken and the heat was permanently on. I started to get in the back seat and she redirected me to the seat behind her since one seat belt in the back was broken. As I stepped in the car I stepped on two empty cans of soda and spilled peanuts on the floor. I jokingly said "Ahh a "kids car" to which she replied "no.. just me". Enough about aesthetics. We gave them a list of six houses we wanted to view. We did drive to six homes but only made it in to see the interior of two of them. She had no planned route and so we drove from one end of the county to the other... at LEAST three times. Several times during the ride she would point out the negatives of living in Klamath Falls, i.e. lack of shopping and almost no cultural events. When we entered the first home our agent expressed considerable awe at the furnishings and proceeded to tour the house as if SHE were the client, taking pictures with her phone and commenting on the up-scale quality of the house. She knew nothing about any of the homes she was showing except what was in the listing. As we arrived at one house a vehicle in front of us literally blocked the driveway so we could not get to the house. The agent rambled on that she new the agent in the other car and we had better leave before she (our agent) got in trouble. Rather than approach the other agent and straighten out a mix-up our agent turned around and rather swiftly retreated. When we got back to the agency, she dropped us off at the back of the building and asked us if we needed to go into the building for anything. When we replied "no" she said "good because I don't want to go in and have them see me because I would have to do so something and I'm going to leave for the day." We were disappointed with our visit to Klamath Falls having expected much much more. We went on to Grant's Pass the next day where we toured with a professional and knowledgeable agent. We had a wonderful and successful experience with a competitor of Coldwell.

I found Stephanie very helpful. I own property in Klamath, so having a helpful, knowledgeable…read moreRealtor is very important. I highly recommend Stephanie whether you're buying or selling

If you are looking for a place in the Klamath Falls area, I would highly recommend Stephanie Shrum…read more I explained to Stephanie what I was looking for and she found me the perfect house. She's responsive and knows her stuff. I found her very trustworthy. If there were issues or possible problems with the properties, she did not hesitate to point them out to me. She's a 5 star agent in my book!

Took my application fee only to tell me that I can't get the house due to a waiting list and won't…read morereturn application fee.

I hired this company to clean vacant houses so that they can be re-rented.. Not only were they not…read moreclean, they quit in the middle of a job. They then told an owner of a property they would put a lien on his property if he didn't cough up the amount I docked them because I had to go behind them and finish the jobs. Don't use them, they are terrible cleaners.

Century 21 Neil Co is a horrible (or sadly, typical) property management company. There's a reason…read moreonly 200-some people like this page in a community of 20,000+! We moved here from the Portland area this spring. My family and I rented a home in Green. From day one, I let every person I talked to there know that the carpets were in horrible condition and needed to be replaced. But I knew that they would try to say we did excess damage. Because that's how these guys make their money. Literally, if someone spilled water on the carpet, it turned orange. And, I was right. Neil Co charged me for cleaning the carpets, and added an additional charge for excess cleaning. We found cockroaches shortly after moving in. I called Neil Co, I was told someone would come spray. Nobody ever showed up to spray. Additionally, they charged me another fee for "flea treatment" for my pets. My pets do not have fleas, they did not have fleas when I lived there, they did not have fleas before I lived there, and they don't have fleas now. So I'm not sure why I'm getting charged for flea treatment that wasn't necessary when I had cockroaches in my home. They charged me approximately $300 for filling in holes and repainting. When they specifically ask that you don't fill in holes or touch up paint on the move out checklist. I knew we were only going to be in this home for a few months, I only hung up maybe 8 things with very small nails. How does it cost $300 to putty 8 small holes and dab some paint on it? The bottom line is, they are saying that my family did $1600 worth of damage to a home in a matter of 6 months. I got my entire deposit back at my last rental, and I got most of it back at my rental before that. I have receipts and rental agreements to prove it. I expect that they would take what was owed to them, but it's so obvious that they scraped up any and every charge they could think of in order to make the most money off of us. I know that this is pretty par for the course with property management companies. But it's sad for this area because they are the biggest property management company in town, so people have no choice. I'm lucky to not have to rent anymore, but I think everyone should enter into agreements with eyes wide open! Your deposit is a donation to NeilCo. Don't expect to get treated fairly by these jerk offs.

I feel like the company and their techniques to charge your credit card were deceitful and…read moreborderline fraudulent. I ran an ad, thinking I'd pay the $203 one time, and they charged my credit card the following day for the same amount. I contacted them and their response was "you changed the MLS listing and added an open house, so we ran that and charged you again". I certainly was NOT informed that an open house would trigger an additional $203! They refused to give me back any of the $406 in fees. Be very careful, the fine print and check boxes will cost you big money. I will NEVER use them again. I did not get one valid lead from the deceitful advertising either. Sandra, Annapolis, MD

I am extremely disappointed with the unethical and deceptive subscription renewal tactics used by…read morethis company. Like renewing their customers' subscriptions without properly informing them. These strategies are useful ONLY for short term gains and not repeat business.

Danger for renters of Goose Lake Property Management's "Lakeview branch." A friend and I rented a…read morehome on October 1996 at 604 North "F" Street, Lakeview, OR. Things went well for a while, but in May 1997, we began experiencing hot-water heater problems, thus forcing me to remove 20 dry-wall screws from the access door to the basement of this 4-unit property (back then). Upon doing so, we discovered that the landlord and house-owner had purposely sealed the basement which was full of household trash, ANIMAL PARTS, drug paraphanalia, etc. - a real sick-house syndrome! Upon loging a complaint with the back-then owner of Goose Lake Property Mgt., we promptly received a 30-day eviction-notice on 13 June 1997, thus we left that nasty town and relocated to far-better lives down in the Owens Valley of CA. We received only half-our rental deposit back! VERY CORRUPT organization!!! We learned later that the Goose Lake Property Mgt. owner (a woman from K-Falls) had an AWFUL reputation in Lakeview for the mal-treatment of their renters, and was evidently constantly in-litigation with many of their previous clients!!! I am NOT kidding! Renter/buyer beware. We'd hoped the totally corrupt and mean-spirited company GLPM would be closed-down by now (Aug. 2013) but, NOPE they they still exist! BUYER/RENTER BEWARE!!! SpM