I love this place. Came in to get a sax and flute cleaned and another sax repaired. Their service…read moreis awesome and their prices are great. I'm getting all my instruments needs done here going forward.

Great customer service. They were able to make adjustments to my sons saxophone on a Saturday, just…read more2 hours before closing. Highly recommend! They were very busy while I was there with several families picking up instruments and chatting with employees.

My son, who is on the autism spectrum, has been taking piano lessons with Aaron, and I couldn't be…read moremore thankful for his kindness, patience, and understanding. Aaron creates such a calm and supportive space, even when my son has behavioral challenges during a lesson. He never takes anything to heart and always responds with compassion and professionalism. It's clear that Aaron truly cares about his students--not just their musical progress, but their comfort and confidence too. He meets my son where he's at, encourages him gently, and helps him stay engaged without pressure. Because of this, my son has grown to enjoy music in a way I wasn't sure would be possible. Finding a teacher who combines skill, empathy, and dedication like Aaron does is incredibly rare. We feel so lucky to have him on our son's journey, and I wholeheartedly recommend him to any family looking for a kind, talented, and inclusive piano teacher.

come to the Buena park mall,great prizes bring your friends and family,very clean and staff very…read morefriendly

My son and daughter have been taking piano lessons here for nearly a year. The setup at this studio…read moreis that parents wait outside in the waiting room while the children go in with the teacher. There are cameras in the lesson rooms, but parents do not have access to them, only the business owner does. Occasionally, I would sit in with my children, but later I was asked to remain in the waiting room as the teacher felt the kids distracted each other. Recently, a very concerning incident occurred. My son told me that during his lesson, his teacher showed him an image to demonstrate "good posture." When he first described it to me, I wasn't sure what kind of picture it was, and I initially gave the teacher the benefit of the doubt. However, when I later asked Miss Lee (the owner) and the teacher to show me the same image, I was shocked to see what it was. The picture had no real connection to piano playing or posture and, in my opinion, was completely inappropriate in the given context, especially considering it was shown to my son alone in a room with his male teacher. To be clear, the photo itself was not offensive on its own. What made this troubling was the context and lack of relevance to piano instruction. I felt it crossed a boundary of professionalism. I brought this issue directly to both the owner and the teacher on Friday, August 29th, and was told that it would be reviewed with their board. I am sharing this so that other parents are fully informed about the environment and practices here. Every parent has the right to decide what they are comfortable with for their child's lessons, and for me, this situation raised serious concerns.

I have had both my young sons attend for lessons here for almost two years now. I've had nothing…read morebut wonder experiences with all staff there. Nick was my son's piano instructor and he was absolutely brilliant and patient. My son has learned so much going once a week with Nick. I saw nothing but professionalism with my son. I recommend this place to all colleagues and friends with children. You can see how talented the instructors are and how well the children learn and grow from watching the performances every year. My son grew so confident thanks to Nick who encouraged him so much. As parents, you could most definitely sit-in on with your child during lessons. It's a choice you make as a parent to wait in the lobby is sit with your child. There are cameras in every classroom. It feels safe and comfortable environment. That has been my own personal experience here.

As soon as I walked into the store, a staff member greeted me and offered help--even though he…read morelooked busy handling some paperwork. He asked what I needed, and I explained that my acoustic guitar had a broken peg tuner. I already had the replacement part with me, so I handed it over. Instead of jumping straight into recommendations or upselling, he immediately tried to fix it on the spot. Once he confirmed it was repairable, he quickly cut the string, replaced the tuner, and got everything back in place. The whole process took less than 10 minutes! I live in Carson, so driving out to Lakewood and getting it fixed the same day was such a relief. This guitar isn't for professional use--it's for my daughter who's just starting to learn--so having it ready right away saved me a lot of time and hassle. He even tuned it by ear in seconds, which was really impressive. Overall, a smooth and pleasant experience. I really appreciated the quick, no-nonsense service and would definitely come back again for future repairs!

I have been here a few times . Each and every time we are greeted with such polite staff. They…read morehave always been helpful to our needs.

I was checking out a couple of music studios in the area for my then 8-year-old daughter to study…read morevoice & piano and came to visit here. Upon arrival for our appointment, there was no one to greet us as the entire place was empty. I thought it very strange that the door was left unlock - anyone could've cleaned out the place. After sitting in the waiting area for 30 mins (I don't know why I even bothered waiting that long), I finally decided to email back the contact I had been corresponding with (as they never left me a phone number to call nor did they ask for mine; I had no idea who I was corresponding with as they never addressed himself/herself). Additionally, I decided to text the number listed on the business' Yelp page as it looked like a mobile number, hoping it will get to the same individual. They eventually texted me back they were running late (50 mins after the appointment time) and to help myself to coffee in the conference room. A gentleman comes in another 10 mins later, apologizing that the manager got sick and sent him to meet me in her place. He escorted us to the conference room to go over the program and the classes they offered. To no fault of his own, I can see he was trying his best to sell the school but at that point, I was already turned off and found the whole establishment unprofessional. Even my daughter said she preferred a different studio than this one. I'm sure they have great instructors/staff but they really need to work on improving the administrative/customer service aspect as that is the first impression of all potential clients/students. He mentioned there was a registration fee, but after the appointment debacle, you would think they would've considered waiving it. Additionally, if the manager was going to be late, the only decent thing to do was to notify me. This is a good example of why you need to scout/visit different places before just settling on one as reviews can often be skewed.

The only reason I'm giving 2 stars is because my kids love their music teacher. She is great and…read morevery knowledgeable, however the person that you have to communicate with in the office is not professional. I contacted them Sunday night, and no one got back to me. I called them finally on Tuesday and she said she got my message and was "getting to it", then they said my child just had to miss her lesson for that week when we have already paid for 16 weeks. Also, if your school has a break or holiday, don't expect to receive all of the lessons you've already paid for, they just skip those and don't give makeups for them. Futhermore, they do not let you communicate with the instructor directly at all. I was trying to text our instructor to let her know what days we're available and the person from the office said No, I do the instructor's schedule you don't need to contact them. I think the price is pretty good for in home lessons though. My issues are not with the instructor at all she is lovely and knows all types of instruments.

I've loved the drums the entire 5+ decades of My Life. And randomly browsing My eyes lit upon this…read moreused Pearl drum kit, living in FL. Fast forward to dropping the proverbial hammer, I did the business, paid the $$, and finally - took forEVAh, emotionally speaking (just about 3-4 weeks IRL) - My drum kit arrived in CA. And here's where My magical day manifested. The Drumming Section Guy - Dewayne, the human being in the pics with the super cool hair - assembled the million drum parts while answering all of My newbie drummer questions. And while I was completely engaged & distracted, AllofaSuddenouttaNowhere My new Drum Baby was born! It really felt like Xmas morning, I was sooo, soo excited I almost peed Myself loll. Dewayne educated Me mostly enough that I was able to reassemble 87% of My drum kit at home; if I had to wrestle with that huge box We started with, I'm positive I would have been too overwelmed, given up, and sadly returned it... but That's Not How This Story Ended. Thank You Dewayne. You are a Good Human Being, and I will be forever grateful to You. These Guitar Center folks made a great hire with this one loll.

One of the gears of the tuning pegs was worn down on my acoustic guitar, so I came by on a Saturday…read more9/6/25 around 10:40am to see if they could help. As soon as I walk in, an employee who's sat down at a table with a clipboard asks why I came in today, and I tell him I'm trying to get my guitar fixed. He writes down my info and the make and model of my guitar, and directs me to the repair counter. To my dismay, I see that they put out a sign that said someone will return at 11am on the dot. They have a ton of cool gear to look at so I didn't mind browsing but once it got to be closer to 11:10, I decided to flag down the cashier. He made a call and asked for someone else to let one of the repair guys know I needed help, and said he'd be down shortly. I continue standing awkwardly for at least 10 more mins before Gene finally shows up. Now Gene is a nice guy, he clearly knows what he's talking about. At least to me, someone who's a complete novice at guitars and instruments in general. He inspects my guitar and the worn gear. When I asked him how that could've happened, he explains that due to my tuning pegs having an open-display, it makes it more likely for everything to shift around, which can lead to the gears being worn down over time. When I asked if I could just replace the one worn tuning cog, or if I needed to replace the entire set, he said he could replace just the one cog, but that it may be best to replace the entire set and additionally install enclosed tuner pegs. Considering the install would've been less than $70, I said go for it. I gave it 4 days before calling for a status on my guitar. It was infuriating trying to get a hold of someone from repairs. No one answered so a different helpful rep named Cole told me he'd leave a note for someone in repairs to call me the next day. He apologized profusely and hoped that I'd get help soon. I like Cole. I didn't receive a call from anyone past 3pm the next day so I called them yet again to ask for a status on my guitar. A girl who didn't introduce herself answered and when I explained to her I had spoken with Cole several different times while he tried paging me to repairs, she told me she was going to page me to repairs AGAIN, despite me already telling her my horrible experiences with never getting through to someone in repairs. When I asked if she could just walk over and get someone from repairs to speak with me, she completely ignored everything I had said and told me she was going to page me to repairs. If I had facepalmed myself, I probably would've blown through my skull. Thankfully this time though, someone named Ulysses answered and I explained that Gene helped me and that he it was "just going to be a couple days" to replace the tuner set but that it already had been 4 days, and I've received no status update. Ulysses asked for my name and checked the work order Gene had for me, then tried to explain that sometimes if they're waiting on specific parts to come in, it could take longer. I then explained that Gene literally showed me the parts he was going to use and that it would run me less than $70 for the parts and labor. After that, Ulysses said that he was going to try and work on it and have it be done the same day, and that he'd call me. He did call me later that day to inform me he was finished and that my guitar was ready for pick up whenever. It was a lot of hoops to jump through but I'm just glad someone at least got it done. When I came to pick my guitar up, I did chat with Ulysses about it and he mentioned that repairs was incredibly understaffed and that they're always dealing with so many repair jobs, they can never keep up. It's totally understandable but Guitar Center needs to train their staff to better handle the status updates at least. Kudos to Ulysses for getting the job done for me as soon as he could. Also shoutout to Martin and Cole too for just being awesome, helpful dudes.

Joe was a very good instructor. I had my 1st lesson last Friday which was a Father's Day gift. It…read morewent very well. Looking forward to my next lesson.

Joe is a great music teacher! He is very talented, knowledgeable and really knows his stuff. I…read morehave a 14 year old son, Joe is very relateable to my son, he makes the lesson fun with enough disipline to get the point across. He is flexible with days and hours and always has a smile on his face. My favorite part of my sons lesson is hearing them play music together. I would recommend Joe to anyone that i know and don't know.

I have been taking lessons from Frank for a couple months now, and have been throughly enjoying…read moreevery lesson and also seeing a lot of progress despite not having any drumming experience. Frank's teaching style is very open and catered to the student and he makes learning very fun and is also very encouraging especially for beginners! I would highly recommend if you're looking for a drum teacher/lessons, Frank is very helpful and knowledgeable!

I am completely dumfounded that someone could leave a negative review of Frank's efforts in any…read morecapacity, whether they be studio drumming, lessons, recording--you name it. He is a consummate professional and one of the hardest working people I have ever met in my life, who makes this look easy (doing music professionally). The only people who would leave a negative review are posers and reverse-shills. Having worked with Frank in nearly every facet, short of being taught how to play drums (I have taught with him though for years), it goes without saying for me, that he is worth every star I just gave him, because that is what he is: a star and a sun. If you don't believe that as well, it is because you reside in the shadows, where you belong. A bright star casts a dark shadow, and there you are. Frank has played on many of my songs and has recorded and engineered on more songs than I can count well beyond my meager contribution to music as an art form. You don't need to take my word for it. Try him yourself, and then one will not be speaking from a place of ignorance, in the shadows.

Great experience whit friends and family in Schroeders piano store…read more And non profits group purpose of homeschooling at our meeting

If your piano needs tuning do not hesitate to call Schroeder's Piano Service. We had our piano…read moretuned and it sounds absolutely wonderful. It was really apparent that it was way out of tune. He worked very hard and tuned every single key on our piano and did a superb job on our piano. Thank you so much for that. I highly recommend Schroeder's Piano Service to anyone who needs their piano to be restored to sound great and melodic again.