I had A-Tech Pools come out to service my above-ground pool and clean my sand filter for the first…read moretime in four years. They did an excellent job from start to finish. They were professional, knowledgeable, and took the time to make sure everything was cleaned and working properly. The service was prompt, and my pool is running better than it has in a long time. I highly recommend A-Tech Pools to anyone looking for honest, reliable pool service. Great work and outstanding customer service!

Last weekend we took out pool pump to A-Tex hoping to get a replacement…read more Rocky waited on us This man was a true blessing He looked at the pump and realized it had a faulty cord He replaced it within 10 minutes Charged us for the cord only The pump is working better than ever!! Thank you Rocky

I just received a bill for warranty work which was to be at no charge…read more 1) I was forced to wait 2 weeks for them to have my appointment. Then they called the day of and push back the appointment another 5 days. Meanwhile algea was taking over in my pool. 2) They show up and can't fix the problem. 3) THEY SEND ME A BILL FOR THE SERVICE CALL TO BE COVERED BY MY WARRANTY! 4) I called them and said they should not be billing me. I had to call and pay someone else to fix the problem which was right at the pump that they warranty and that I'm not going to pay the bill. She said tough, we will just send you to collection. 5) I said I'll see you in court. I am also sending an e mail to the company if I can find one. I can't even find a website on Google. The only first option I have is to go here on Yelp because I have no option to e mail them in writing the problem or go to a website.

Pool mart came out to the house and replaced a motor for our Jandy pool filter. The part was under…read morewarranty so it was just a matter of getting the part from Jandy and getting it scheduled. Every time warranty work was called and arranged by my pool builder, Pool Mart has never failed me.

Duncan was very knowledgeable and helpful! He was patient and answered out questions throughly.read more

My husband and I ordered the Roosevelt Hot Tub February 2026, mid month. We received it on our back…read moreporch Tuesday April 28th 2026. Put all day 1 chemicals in it, day two Wednesday put second day chemical and by early evening we were sitting relaxing in the tub. It wouldn't keep the heat, never got hotter than 95, the Max is 104° We understand it takes time initially to heat the tub to max. Thursday we didn't get in, nor Friday, however, I did go out to test water temp and it was cold. It never heated. I tried to start the heat again, and the control panel would NOT work. Nothing came on, no lights, nothing. My husband texted our salesperson and I called the store. Apparently, our sales guy was busy with another customer. We got a call shortly after from the tech guy I guess. He asked if we reset, explained my husband had already done that AND checked the brackers AND tested the outlet with hair dryer. Still, nothing. correction hair dryer came on NOT tub. Then a woman called to set up a repair appointment, Monday is the soonest she said, ok find. Hung up, she called again. Apologized. And said Tuesday actually because she only had one repair guy. I'm FURIOUS at this point. Almost $6000.00 hot tub and nearing three month wait and NOW this. It's bullshit and we won't be back to this store to do anymore shopping. VERY VERY Disappointing! Oh ps.... upon delivery they forgot our steps and said they were on back order but I went to store second day, and our sales guy told us they had excess supply and didn't understand why they didn't bring it. Well. Because they forgot and then told us some BS to take it off of them smh. Horrible experience!

Bought a Jacuzzi Tub from them (around 7k) 2023. It started leaking about a year in, unfortunately…read morethey had a fire at the store and were closed. I had a repair man out but he couldn't find the leak. so it has leaked for a year or so. Now, it has developed a crack in the shell and is leaking even more. Crafters will not send anyone out to look at it, they want me to submit photos, videos, and proof to manufacturer. I have but they just keep giving me the run around, more hoops to jump through. I wish I never bought this thing in the first place. Probably sell it as is for next to nothing. Essentially no warranty, no support, you are on your own.

I had been searching for a jacuzzi for a long time. Did my research and finally found one at Spa…read moreCrafters. Their sales and installation team are great. I love my jacuzzi and would highly recommend them. Shawn sold me a great tub and threw in a lot of extras without my asking for them. Do your research. Don't bother with 110v jacuzzis as you will have filtration issues. Not worth whatever you will save on the initial purchase. Shawn and Frank were awesome. Really put me at ease throughout the entire process. Tub was delivered, set up and working within three days of purchase. The only delay was the availability of the electrician. However, Kelly (an electrician recommended by Shawn) was worth the wait. He did an excellent job. Awesome company.

I had the pleasure of speaking with Mr. Sanchez by phone on a Saturday about a wiring…read morequestion/issue brought to light through an inspection for a home sale. He was not only extremely knowledgeable, but he helped me to troubleshoot by phone to avoid the expense of an unnecessary visit, which to me, proves that he is not only generous with his time, but is also a very trustworthy business owner.

"A full service pool contractor operating in San Antonio for more than 30 years specializing in…read morecustom pools and spas. Licensed, Insured, and Bonded. Sanchez Pools has built and design over 1000 pools in South Texas since 1987. In San Antonio TX, the longest most trusted company is Sanchez Pools. We provide pool resurfacing, pool repairs, pool cleaning, custom building, designing, pool remodeling, equipment and supplies. Contact our pool design team in San Antonio TX today ."

I've now used their service twice. Highly recommend them. They're honest and have fair pricing. I…read morerecommended them to a friend and they felt the same.

There is not enough stars to rate how great this business is. The best in service and sales.read more

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.