As a "weekend DIY" novice plumber, I wanted to say a huge THANK YOU to Travis at the customer service counter. He respectfully listened to my kitchen faucet/water filter system install challenge, and then provided thoughtful and professional options. Travis did not talk in technical plumber language, but easily understandable wording.
The level of outstanding customer service provided by Travis is absent from the big box home improvement retailers. I now have a first stop for my future plumbing supply needs.
Travis, thank you again and what an exemplary example of customer service.
Oh, and if you Google Map this business location, be aware that your search may take you to a West Campus location at UTSA. This business is actually located off of Green Mountain Rd (inside Loop 1604). read more