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    Leslie's Pool Supplies

    3.2 (11 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

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    1 year ago

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    Ramirez Construction

    Ramirez Construction

    (3 reviews)

    This company lies every day about what or what not is happening. Excuse after excuse. I'm told…read moresomeone will show by 2pm. I call at 3pm. "Someone will be out this afternoon. I call at 4pm. I get another excuse and at 6 pm no one shows up. So much wasted time on my part waiting on someone to show up to finish a part of the pool, and yet, no one shows up. According to the contract, the pool should be done 6-8 weeks from the time the submit the permit paperwork. That was in March. It is now July 21 and I'm still waiting for the pump system to be completely installed. I complained to the BBB, Yelp, and Google on line. The company only seemed to act on their mess and actual plastering of the pool two days later...coincidence? IDK Consider not using a family owned company when it comes to construction as there is too much drama. They never hesitate to ask for their payments on time. But will never return your calls, never call when they say they will, and most definitely don't show up when they say they will. The office seems to know nothing about anything other than billing and getting the contract signed. I believe they over book themselves and anyone who has a larger priced pool takes priority. How this company has stayed in business for 50 + years is beyond me. I feel my pool, my project, and my satisfaction is only based on when they can fit me in. Time for the law to take hold in a breach of contract suit. As I figure it, based on my hourly rate of $30 an hour, and they have wasted 120 hrs of my time, they owe me at least $3600 of wasted time. Since I can't place a value on a wasted summer, I'm guessing a good attorney can get me lost time on vacations and other time lost. Do NOY use this company, I don't care how many so called positive reviews they might have. You would think a family owned and operated business might care a bit more about customer satisfaction. The only positive is the pool design is a good looking design. That's it!

    Ramirez Pools built my Mom and Dad's pool and i can tell you, they did an amazing job! Ramirez…read morePools has been in business since 1967 and their experience and quality of work shines through! Ramirez Swimming Pools is the only company to go to in Central Texas for quality made in-ground pools. Also, if they build your pool, you have customer service FOR LIFE! Well worth your time and money!

    Pool-ology - Pool we contracted for...

    Pool-ology

    (28 reviews)

    Pool-ology was able to make repairs the very day I called for help. Cliff, the service man, was…read morepersonable and professional as well as very helpful on pool questions I had. Pool-ology is my "Go-to pool company", for ALL THINGS related to my pool.

    RUN! We got a new fiberglass pool installed and so DISAPPOINTED!!! Concrete decking is cracking…read moreall around, has chips, and bowing. I was told cracking concrete is normal but I am pretty sure it shouldn't be cracking immediately. They put the soil (finish) down on July 3rd right before the tropical storm dropped over 5" of rain and the concrete forms were still piled up in the backyard so that area didn't get cleared or topsoil. We still had a green pool that couldn't be enjoyed over the holiday. They won't dig before rain but they will through down fresh topsoil or whatever it was but not prepared for sod and rough grade that went straight to the pool. It was also before the masonry was even started much less completed. The masonry guys got to trudge through carrying the stones. What we ended up with was a mixture of concrete, sand, gravel and rock with footprints after things dried out. We had to use a tiller/cultivator and pickaxe to try to break up the ground. The mixture of concrete, sand, gravel, and rocks broke my tiller. They shouldn't put down soil until everybody is done so that all of it is cleared up! We signed the contract 3/5/2025 and we still haven't swam in the pool for 2 primary reasons. 1 they cleaned the filters but then they got more concrete in the pool so the filters already need to be cleaned to get the concrete out. 2nd the tinker toy handrail isn't going to help me or my sister in or out of the pool (white powder coated steel ended up being white plastic that bends pretty easy and isn't long enough to help). I don't know if my pool was damaged but when the little bulldozer slid into the side wall and they had difficulty getting it out, they said it was no big deal. It feels like to me they seem to invalidate any of my concerns, they just want the money. The decking mess is probably why they push to sell the cool decking to just cover up issues.

    All Around Pools

    All Around Pools

    (4 reviews)

    Brent and Laci were fantastic. They came out to inspect the damage to our pool liner and told us…read morethat it should be covered by warranty from the place that put it in because the damage was from coming apart at the seam. They were so honest. They could have just said that we just needed a new liner. They didn't want us to have to buy another liner if we didn't have to. We were so impressed by that. They measured the liner and we discussed options. They always showed up on time and always so nice to deal with. They were fast but very detailed oriented to make sure it was done right. These are the people you want to replace your liner. They were very fair with their price too.

    Don't let the picture fool you. Brent and Lacy are nice people, but are they? They were rushed and…read moreso busy that they didn't really have time to come back to finish. I ended up paying a lot more money between paying someone to backfill, bringing out the irrigation people twice, and even having them come out multiple times, when they were near my area. The salt converter wasn't put in correctly, and I had to pay a pool guy to come and fix that. The ladder is still not working right, and their suggestion was to keep drilling holes. I'm not sure what kind of ladder to get, but I'll need a new one for my 2nd season this year. They had some extra artificial turf; I was even willing to level it, but they said no need. Came in and did 3 pieces going different ways. Bumpy and loose with divots. They told me to call them, and they would come back. Ha! Nope. I took pictures and everything, but they never even responded. This winter, critters went under the gaps. Again, I had to replace it, and it cost obviously more money. . They got their money and apparently are one of the few that put these pools in. My fault, I am a stupidly trusting single mom and definitely got taken advantage of. So Service was not good, my opinion, they spread themselves out too thin. Quality of their work, well, since they didn't come in and put it right and then had to come back twice, I'd say their quality is questionable. Value - are you kidding? I am out a few thousand of dollars and a touch and go summer season.

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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