This company lies every day about what or what not is happening. Excuse after excuse. I'm told…read moresomeone will show by 2pm. I call at 3pm. "Someone will be out this afternoon. I call at 4pm. I get another excuse and at 6 pm no one shows up. So much wasted time on my part waiting on someone to show up to finish a part of the pool, and yet, no one shows up. According to the contract, the pool should be done 6-8 weeks from the time the submit the permit paperwork. That was in March. It is now July 21 and I'm still waiting for the pump system to be completely installed. I complained to the BBB, Yelp, and Google on line. The company only seemed to act on their mess and actual plastering of the pool two days later...coincidence? IDK Consider not using a family owned company when it comes to construction as there is too much drama. They never hesitate to ask for their payments on time. But will never return your calls, never call when they say they will, and most definitely don't show up when they say they will. The office seems to know nothing about anything other than billing and getting the contract signed. I believe they over book themselves and anyone who has a larger priced pool takes priority. How this company has stayed in business for 50 + years is beyond me. I feel my pool, my project, and my satisfaction is only based on when they can fit me in. Time for the law to take hold in a breach of contract suit. As I figure it, based on my hourly rate of $30 an hour, and they have wasted 120 hrs of my time, they owe me at least $3600 of wasted time. Since I can't place a value on a wasted summer, I'm guessing a good attorney can get me lost time on vacations and other time lost. Do NOY use this company, I don't care how many so called positive reviews they might have. You would think a family owned and operated business might care a bit more about customer satisfaction. The only positive is the pool design is a good looking design. That's it!

Ramirez Pools built my Mom and Dad's pool and i can tell you, they did an amazing job! Ramirez…read morePools has been in business since 1967 and their experience and quality of work shines through! Ramirez Swimming Pools is the only company to go to in Central Texas for quality made in-ground pools. Also, if they build your pool, you have customer service FOR LIFE! Well worth your time and money!

Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

Do not do business with this company. While we were able to get our pool mostly finished, the…read morecompany filed for bankruptcy on 11/22/2022 and left several people with unfinished projects and ultimately liens on their homes from contractors not being paid. The work done on our pool was fine but was incomplete as they did not fix a waterfall leak as well as several other small tasks that they promised to complete.

We bought a Jacuzzi from Ocean Quest in Belton and are very satisfied with the purchase. Kim was…read moreour sales person and she was not only nice but very informative, answering all questions we had before, during and after the sale. The guys that delivered and set the tub up were equally nice and very informative as well! Best purchase we have made

absolutely great. awesome service techs and the day I had a probably they were there to fix itread more

Pool-ology was able to make repairs the very day I called for help. Cliff, the service man, was…read morepersonable and professional as well as very helpful on pool questions I had. Pool-ology is my "Go-to pool company", for ALL THINGS related to my pool.

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

If you like waiting around this is it. Got a pool 2 seasons…read moreago and then I began having a leak. Who else to go to than the company that installed it for help. Especially in this area for above ground pools. Going on a week and still no response after a 2 min call saying "it's your filter" when I'm losing 200 gallons in an evening.

Brent and Laci were fantastic. They came out to inspect the damage to our pool liner and told us…read morethat it should be covered by warranty from the place that put it in because the damage was from coming apart at the seam. They were so honest. They could have just said that we just needed a new liner. They didn't want us to have to buy another liner if we didn't have to. We were so impressed by that. They measured the liner and we discussed options. They always showed up on time and always so nice to deal with. They were fast but very detailed oriented to make sure it was done right. These are the people you want to replace your liner. They were very fair with their price too.

I would highly recommend Kingz Pool Services. I recently hired Kingz Pool to remodel my swimming…read morepool including replaster, replacing old lights with new LED fixtures, installing new tile, and repairing leaks in the spa. Luis, the owner, was incredibly helpful in explaining the process and working through options to stay on budget. I really appreciated how responsive and communicative he was during the remodel. He delivered what they said they were going to do in the timeline promised. His team showed up on schedule, and worked efficiently and professionally. Before choosing Kingz Pools, I reached out to several other contractors but either never got a call back, they didn't show up, or their bids were not reasonable. Kingz Pools provided a fair estimate, stuck to the agreed timeline, and delivered exactly as promised. If you're considering a pool remodel, I highly recommend giving Kingz Pools a call. They truly delivered a top-notch experience from start to finish and the pool remodel looks great!

As everyone has noted - Luis is a pro! Super responsive, professional, with fair pricing.... work…read morewas right on schedule, within the estimate, and looks great! A total pleasure to work with.