Dan was absolutely amazing. We paid for the tub and he held on to it for us until our pool deck…read moreand pool were complete. He and his family run a great business and the hot tub is phenomenal. My bad back has loved it every evening. The installer was also great. Chris Jones is very knowledgeable and was super helpful with explaining everything to this first time hot tub owner. I definitely recommend this company.

Dan was great to work with and his installer was awesome. I would highly recommend this business.read more

Sean and his team of pool technicians are my choice for pool maintenance. I've used Royal pools…read morebefore and left for a short time. My mistake. What I like is the dependable of the service. Also important is the end results. The pool is clear and clean.The chemicals used + pictures are sent to me after each service. Thanks for providing a professional service at a fair price.

Best of the BEST in Brevard County! Sean is a consummate professional and provides the utmost care…read moreand attention to detail to ensure our pool is perfectly cleaned every time! His communication is second to NONE, and our family has expectations that our pool is clean and safe to swim in for our children every day. Sean ensures this with every cleaning, every single week! His prices are very reasonable and unlike other pool service companies in the area, Sean takes care of you like you were part of his own family! There is no one better in the pool cleaning business!!! Period. If you hire a pool service, THIS is the only choice. Thank you Sean, we truly appreciate all you do for our family

Paradise did our pool refinish on a very old outdated pool. They did a remarkable job. We get so…read moremany compliments on the pool. What I really liked was they worked in conjunction with our paver company, Surfside Pavers, and the mosaic lady beautifully so we could get the job done in a timely manner. Staff and crew were very friendly and knowledgeable. Glad we used them!

While visiting my house in Florida, had a pool filter malfunction. Called Paradise Pools for help…read more Jeff got on the phone and talked me through a couple of actions. The end result is my pool filter is back up and running without issue. Jeff was very professional. Thank you Jeff and Paradise Pools.

One star ONLY because it makes me pick something otherwise it would be no stars. This company is…read morehorrible. When we moved to the area we signed up with aqua rite to come once a week to clean our pool... initially everything was fine we had a great guy coming to clean the pool and then he was promoted and from then on out they kept changing our pool person and each one was just as lazy as the next ... but that's not the worst of it... the manager BJ never did his job never followed up with us on our request to look at the pool pump since it was having issues... I called the office and was told ohh we will be there by Friday.. Friday comes and goes and now it's been 3 weeks and 3 phone calls to BJ and still no one showed up and no return calls from BJ... we cancelled them and found a better pool company who actually does what we pay them for. My point being is .. if u want to get continuously blown off by them and the manager BJ and piss money away go right ahead and hire them but if you want actual work and good work at that we highly recommend looking elsewhere or you're money and time will be wasted.

These people know what they are talking about. Need your pool or spa water tested. They can handle…read moreit. Spa smells funny. They got you covered. Stain at the bottom of the pool. They got just the stuff you need to fix it. Talk to the guy with the long black hair. He is a pool guru.

The guy at the desk tested my water, gave me a print out of all that's not correct. Went over…read moreeverything. Absolutely no pressure to buy anything. Perfect gentleman. I'll be back!

I am looking to get a pool heater. We have one, but it broke and it's not worth repairing . I…read morefilled out a form on Leslie's site and was promptly called back and setup an appointment for someone to give me an estimate. I was told someone would come out,answer questions and give me a written estimate.This was the end of my good experience with them. Someone came out and gave little to no information. I asked , what size heater should I get? His response.. as much as you want to spend . What about this model that you sell ? I don't know about that one . How much will this cost ? Around 4,000. No written estimate , no suggestions, nothing. My googling provided more info. It was a complete waste of time. I don't know where the technician came from , I assume this store , but he was not a good brand ambassador for Leslie's . Me walking outside and standing there for 5 minutes talking to myself would have yielded the same results .

The service seemed fine, but make SURE you say you want the pool serviced only in daylight hours…read more (As silly as that seems!) We ended our contract when the tech showed up in the pitch dark. we were out. we texted and called to say not to come, but the contact numbers aren't monitored. Ryan insisted the rescheduled appointment would be $25. We have never had a service rep show up in the dark. Ryan said the agreement was to service the pool on the appointed day. By that logic, it's conceivable they could arrive at 11:59 p.m. !

Strongly recommend Happy Pool & Spa for great quality service. Jaiden is a very quick, efficient…read moreand does a phenomenal job servicing my pool and spa, would definitely recommend him.

I can say that I wish I would have done my due diligence, before doing business with Bruce…read moreRothchild and the Backyard Superstore. He does not stand behind his products and completely ghosts you when an issue arises, including not answering his business phone during regular business hours. He sold me a $1650 + item along with my Doughboy pool that took it out of warranty, until I dismantled it. I now have my a salt cell chlorinator, less than a year old on market place at a major reduction. He refused to respond, even after getting my attorney to write a letter indicating there could be further consequences. He honestly thinks he's beyond the law or common sense customer service. That's still pending the direction of going. I can say that Doughboy has been amazing working with me, getting me an original pump back at no cost, including hoses, guiding me on how to cut my vacuum hole that wasn't cut out of the vinyl, getting my pool back into warranty, and some other guidance that was required. The pump was replaced the first month in, with a non brand pump by Bruce. Don't ignore the signs folks. Our investment is too high to deal with this type of customer service.

Do not do business with this man. Bruce Rothschild (if that is his real name) took our order and…read morethen changed it so the tub we were delivered was not what we ordered. This guy should be in jail. He only takes your money. He does not believe in customer service. Save yourself time, money and worry. Avoid doing business with them at all costs.

Marty is honest and reliable! You won't find anyone like him. He is thorough and ensures you are…read morekept "in the know" regarding everything with your system. 10/10!!

Although couldnot provide the service I was looking for Marty was kind enough to be up front on the…read moreservices he could provide. Likely to use in the future just not now.