The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!

This is a typical Leslie's. They have a wide selection of all types of pool supplies. When I walked…read morein, I was quickly greeted and assisted by a very friendly gentleman that was quite knowledgeable. He made suggestions from several different price ranges and answered all of my questions. I am glad this particular location is close to my house, as I will return.

Leslie's sold me defective Polaris bag. It happens. No big deal. I took it back today, not wanting…read morea refund, but rather an exchange for one that works. It's very clearly a manufacturer defect. The problem is that David the store manager is the ONLY personal who can exchange the $50 bag for another and he only works certain days of the week as he hasn't empowered his asst manager or any other employee to take care of their clients. The assistant manager was nice and wanted to be helpful, but he didn't have the authority. I've given them my business for 10 years, but that ended today.

Technician came by and figured out my problem. It was an easy fix and he told me what to do and…read moredidn't even charge me. Very thankful for his help!

Matthew replaced our pool filter and pump and did an outstanding job from start to finish. He…read moreshowed up on time, got right to work, and kept us in the loop throughout the process. What I appreciated most was his honesty -- he gave us a fair price, did exactly what needed to be done, and never once tried to push additional services or upgrades we didn't need. He was friendly, easy to talk to, and clearly knows his stuff. If you're looking for a pool professional who's straightforward and won't nickel-and-dime you, Matthew is your guy. Highly recommend.

Summerhill Pools is simply the BEST! Long review short; if you are reading this and in the market…read morefor a pool, choose Summerhill. You will thank yourself. You will love them! Long review long; We recently bought a 100 year old house in Dallas and wanted a pool (how do people live here without one?), though we weren't sure how possible that would be in a smaller yard with a centuries worth of Dallas utilities buried throughout it. We (like you probably are right now....) did our research and reached out to about a dozen pool companies. Most we found online but, in addition to their great online reviews, Summerhill was referred to us by a friend; always a good sign. Some companies didn't even reply as I'm sure they weren't up to the challenge of putting a salt water pool oasis in the back yard of a 100 year old craftsman. Others came out and had their own ideas of what we should do. Bryce, fromSummerhill, came out and listened to what we wanted, added his own expert knowledge and came up with an amazing design that combined all of it. The bid process alone was impressive, compared to others and, while they weren't the cheapest, they weren't the most expensive either. We knew, if we were going to go all in, we were going to do it with Summerhill. Probably the best decision we've made at this old house! Fast forward a few months and Jacob, our project manager, and his team at Summerhill transformed our run down, old Dallas backyard into a spectacular salt water pool oasis that we are able to enjoy year round. The pool view alone from my kitchen window would be worthy, but nothing is better than lounging on the pool ledge, quiet night swimming in the deep end, or dunking our 12 year old son in a fierce game of pool basketball. It is perfect and all because we chose Summerhill. If you are reading this, choose Summerhill. You will thank yourself. You will love them!!!

We have used Summerhill Pool for remodeling a prior pool, sidewalk and patio along with regular…read moremaintenance and are using them at our current house for resurfacing and new coping plus regular pool maintenance. Matt has been our regular maintenance guy and in our book, he's tops!

Absolutely wonderful!! The owner and the people who work with him are all amazing. They respond…read morequickly every time I leave a message or text. They came right out to give me a quote the same day I contacted them for new service. I have some issues with my pool and they are working with me to get it fixed (they have been out 3 times and have not charged me for those times!!) My last pool people charged me $175.00 for every trip even though I had been a customer for over 3 years. The price of My monthly service went down significantly and I couldn't be happier. I only wished I would have switched a lot sooner.

Josh and crew are respectful and accommodating. They keep my pool clean I've been a customer 4 yrsread more

Our neighbors have been using this company to put in a pool. They dug up the pool last November,…read moreand it is still not completed. It is almost September. The company leaves trash everywhere. You can't drive down the alley without seeing a big mess. They always have an excuse for not finishing their work, covid, supply chain issues. They tear up projects, and never finish. I would never recommend them to anyone. They have been almost fully paid, and they won't finish their work. 10 months and still not done. Very disappointing! I still have my doubts that they will even finish the pool.

From the owner: With over 35 years of experience in building pools, and we have remained a small private builder,…read morelimiting the number of pools we take on in a year's time so that we can provide our customers with a quality job and personal service.

Always excellent customer service. Colby is the best! He is very knowledgeable and answered all…read moremy questions - more than once. He did great work on the repair and advised me on other issues with the pool including how to fix the fountain in the hot tub. Very pleasant to work with despite some of my silly questions. A+++. Thanks Colby! Richard Henry Dallas, Tx.

Parts department lady on Saturday is worthless. standard 2"…read morePVC union o-ring. Won't even attempt to find it without quoting a part number. Didn't know what brand parts she had for me to find a part number on my phone. Been in there before a few times looking for parts. Never successful.

We decided we wanted to add a water lily plant to our koi pond to provide shade for our fish. We…read morehad been to Dickson Brothers many years ago and decided to check out what they had. We were babysitting our 3 grandchildren for the weekend so they had a blast checking out the pond display and yard decor inside. The pond display has a few fish but the highlight was watching the turtle! We went outside and saw all the baby fish in the tanks and lots of pond and bog plants to choose from. We saw Sid who was working outside and we had a few questions for him. Sid was great! He was very helpful and kind, answered all of our questions and even offered up some suggestions! After we chose the plant we wanted, he carefully wrapped it up for the trip home. He made sure to tell us how to fertilize the plant and we bought some tablets to use in the future. We had a great experience!

Great place! Lots of plants and supplies, friendly staff with great service. I wish I had found…read morethem before I built my pond.

Jim is a THIEF and a LIAR!! He will start your pool (if you beg and plead long enough), ask you for…read moredraws up to half of the quote and then won't finish the work. Then he will quote you pricing on outdoor kitchen appliances, you pay him in full to get the appliances, he cashes the check and you never get your appliances because he never ordered them. NO MONEY HAS BEEN RETURNED!!!! *******DO NOT LET THIS COMPANY******* STEAL YOUR MONEY!!!! *******.***********************************

WORST EVER!!! It took 8 months to do a simple cosmetic renovation and when it was done it was a…read moretrain wreck! At one point, when I was out of town for my Father's funeral, I received a notice from the Town of HP that I had a possible water leak and come to find out Jim never turned off my auto-fill when he drained the pool! The coping was cracked, plaster had splotches and stains and the auto-fill never worked again. His workers said he owed them money and that they didn't trust him. If I hadn't been so far into the project I would have fired him. He told me in front of my daughter that he wanted to date me and lay on the sofa, drink wine with me and cuddle (barf!) and I rejected him then 3 days later I got a bill for more than double what I owed! I sent him an email showing him the math and exactly what I owed. He argued with me and sent me to collections. when I gave the collection agency all of my emails and photos they apologized for what I had been through. He ended up settling for far less than what I actually owed. In my opinion he's dishonest and shady and I wouldn't let him pull weeds in my backyard Let alone touch my pool!

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.