FAVORITE BOUTIQUE IN CHATTANOOGA! I love shopping at Belle Rice because they have pretty much any…read morestyle clothes that you want, maintain high quality but affordable prices. The Belle Rive girls were extremely helpful with helping me find exactly what I wanted when I was looking for a cute jumper to wear to a dinner event. Best part is that it didn't rip after the 2nd time I wore it like most clothes I've purchased recently and did I say it was affordable? Not to mention I have bought some unbelievable items for my home from here too. If you're visiting (or a local) you should definitely stop in to look around. Added bonus is the free, easy parking behind the shop. We all know how convenient parking in North Chatt (or anywhere in Chattanooga) is pretty hard to come by.

I found this shop on a weekend getaway recently. The store is beautiful and the owner is an angel…read more I found several unique pieces of jewelry and a gorgeous flowy top, all very reasonably priced. I will always stop in here on future trips to the area.

This is exactly what I was hoping for...I was praying to the clothes yelp gods that the 1 bad…read morereview was not a true reflection. I was in desperate need of a cute quality boutique...I'm from ATL; expecting chatt to disappoint on the quantity of boutiques...but hoping there is a hidden gem. I found it!!! Jeans, Free People, cute tops, dangling accessories weren't my style but the tops were on point! Spent a pretty penny because I lucked up & found several tops - even grabbed an random Jean brand from the small clearance rack (win - win situation!!)

I think I would have steered clear of this store had I read this review…read more(http://chattanooga.citysearch.com/review/41574075) prior to setting foot in it. But that's probably not true because Backstreet Betty's is the only place in Chattanooga that carries my favorite brands of jeans, and you can also happen upon the occasional cute top there--which is where my story begins. After making my cute top purchase, it sat in the bag for a couple weeks before I wore it one day for a total of probably six hours. When I was hand washing it, I noticed three small holes in the back. After seeing those, there was no question in my mind that I would be returning it immediately. (I was also disappointed b/c I really liked the top). So I got online to find their number and hours as it was a Sunday--that's when I found the above review and knew I was dealing with a company that apparently doesn't understand the value of excellent customer service. When I tried to take it back, I encountered the owner's daughter, who is always on the phone and hardly says "hello" when you walk in the store. And forget a "can I help you?" Anyhoo, I told her what happened , and she said it looked like my top snagged on something when I was wearing it. She explained that their return policy was within 7 days of purchase, so the only thing she could do was leave it for her mom to look at. You could tell she was real well versed in what to say in situations like these. It seems (and is obvious from the other review) this sort of thing has happened before to other (former) Backstreet Betty's shoppers. The owner got back with me a couple days later and reiterated that it looked like something had snagged my top. Then she launched into the difference between boutique and department store return policies--saying that boutiques are much more stringent. I told her that I am very familiar with the whole boutique experience and that I find the customer service in these establishments to usually be exemplary. It has to be in order to keep the customers coming back. Her next step was to explain that I had no proof-of-purchase, which is true as I don't hold onto receipts for things that I am definitely keeping/have worn, and she told me there is no way to know where I got the top as Dillard's carries the same line. She caught me--I was trying to pull a fast one on them! Give me a break. For a $50 top? I offered a copy of my credit card statement. After doing the math, she could have seen that what I charged was the same price as the holey top. Nevertheless, this wouldn't suffice for her either. All in all, nothing convinced her that she didn't want to lose a customer over a $50 top, even a customer that had just recently (before the holes) bought an expensive pair of jeans in her store. She tried to somehow turn this around to say that it was me doing this over $50. Not really sure what that was supposed to mean--I guess that I'm losing a store over the $50 top?? It's their loss, not mine. After that, I just let her know that I was done with Backstreet Betty's and would be adding to the negative review already posted about them online. She told me not to threaten her and that she could do the same thing to me. Whatever that means! And it's not a threat--just a fact. So here is the review as promised. If you want to hit a boutique in Chattanooga, skip Backstreet Betty's and check out Susanna's. And yes, the customer service there is what it should be and beyond.

I love five below! It's a great store to pick up fun things for yourself or as gifts. Everything in…read morethe store, you guessed it, is $5 or less! They have pretty much everything you might want from home decor, health and beauty, food and candy, art supplies, toys, clothes, greeting cards. I could go on and on. They also will carry seasonal stuff which is fun. On my last visit I got a popsicle float for our pool! $5! Every store I'vbe visited has always been clean and well maintained. The staff are friendly and helpful. This particular store has new self check out which is nice.

So, this is a cute little gift store within Northgate mall that sells a variety of items such as…read morehome decor, Vera Bradley, fine bath and body and gifts. It smells HEAVENLY in Colony 13 always. It smells like coming home during Christmas time. They sell wonderful homey stuff, they sell Crabtree & Evelyn bath goods which all smell heavenly and holiday decor, with a whole back room full of Christmas miniature lit towns. It's really wonderful and a must-see when going to Northgate mall.

friendly little store with a large selection and a homey feel. so many great things to get for…read moreyour home or as gifts for the holidays. it is one of the stores that makes north gate worth going to.

This store looked relatively new but was pretty big inside and loaded with lots of souvenirs to…read moreenjoy like clothing, coasters, mugs, magnets, etc. Prices were fair and quality was about mid what you'd expect at a cheaper souvenir shop. Nothing in here was name brand or fancy. It was cool inside on a hot day and the employee behind the counter was extremely friendly and greeted me warmly while I browsed.

This was probably best souvenir shop I visited in Chattanooga! The prices were reasonable and they…read morehad a lot of items that people would actually want - mostly apparel like t-shirts and sweatshirts, but they also had socks, caps, shot glasses, magnets, kitchen towels, even guitar picks. A previous review did mention that the hours weren't precise. They were supposed to open at 10am when we went but weren't open until around 10:30.

Stopped in here so the missus could have a look around. Lots of chic, trendy clothes for the…read moreladies. Everything seemed somewhat drab, but maybe that's just what's in this season. Lots of browns, tans, greys, etc. There were definitely a lot of cute styles. Prices were...medium rare. Not the biggest space, but they make good use of it and there is plenty to sift through.

Visited this boutique during a weekend in Chattanooga, and I was so impressed with the selection,…read moreand the customer service. I purchased a very pretty necklace, which I wear often and get tons of complements on. Cute store!

Amazing little boutique. The owner is fabulous highly recommend an instagram follow she is awesomeread more

Every time I shop at this store, the staff is always very friendly and knowledgeable. They have a…read moregreat selection that appeals to me. I'm always finding shoes, boots and sandals that I can't find anywhere else.

Sorry readers, just a bit miffed. How flipping rude are these people? Called to ask if they were…read moreopen for business (due to Covid 19) and the internet had them listed as "closed" after opening hours. He replied "We never closed". In an effort to let them know of a problem on the internet that could effect their sales, I said "the internet said you were closed so I wanted to check". Interrupting me mid sentence he said "the internet says we open at 10am". While looking directly at the newly refreshed web page that differed, I attempted to explain further, but INTERRUPTING AGAIN, he said "we open at 10am". This guy needs to be schooled on proper phone etiquette when dealing with customers, much less with other human beings. If their in-store service rivals their phone rudeness, I will be going elsewhere and informing everyone else in every form of social media available to do the same.