Every time I shop at this store, the staff is always very friendly and knowledgeable. They have a…read moregreat selection that appeals to me. I'm always finding shoes, boots and sandals that I can't find anywhere else.

Sorry readers, just a bit miffed. How flipping rude are these people? Called to ask if they were…read moreopen for business (due to Covid 19) and the internet had them listed as "closed" after opening hours. He replied "We never closed". In an effort to let them know of a problem on the internet that could effect their sales, I said "the internet said you were closed so I wanted to check". Interrupting me mid sentence he said "the internet says we open at 10am". While looking directly at the newly refreshed web page that differed, I attempted to explain further, but INTERRUPTING AGAIN, he said "we open at 10am". This guy needs to be schooled on proper phone etiquette when dealing with customers, much less with other human beings. If their in-store service rivals their phone rudeness, I will be going elsewhere and informing everyone else in every form of social media available to do the same.

The staff at Dallas Bay Ace are awesome! They know where everything is and how to help resolve…read moreyour problems. A few days ago I made a purchase at Ace that could have been made at a much larger store, but chose to purchase from Ace because of their excellent service and because they are local. Great store.

When you ask someone if they need help and they say no, I don't think the right thing to do is to…read morelaugh in their face. I wish I could've gotten the name of the guy who did because it was so rude it just made me not want to shop there anymore. I just walked right back out. I understand their job is to ask if we need help with anything but I don't feel as if I should be laughed at when I say no. Feels like that is something yall should work on.

So I try to leave honest reviews, good and bad. I'm also not afraid to admit when I'm wrong and…read moreupdate my review. This will be lengthy, but necessary. I was always an Arnie Guess customer. I felt like my first wedding set was well cared for when ever I brought it in for an annual cleaning and inspection. Well I got a new wedding set. I brought the solitaire to them to be sized down 1/2 a size. 3 weeks later I got a ring back that looked horrible on the palm side of the band. You could clearly see where they cut it and made no effort to blend it back together. Also the ring was not polished and clean, as I was used to. I brought both things to their attention and the jeweler came out and said it was no big deal and I would have to live with it. I was not happy, but at the same time, I had always had great experiences before. Well today I called to ask about have the solitaire soldered to the 2 bands that go with it. They were very short and said it would be a 15 to 16 WEEK wait. I repeated "week?" in shock. The woman said "well what do you expect with over 800 repairs ahead of you?* Now hold on... so if I take my wedding rings in to Arney yearly, I would not have them for 1/3 of every year? Not acceptable, especially after my last experience. So today, I made a few phone calls. I got Lorraine Denise, Brillante Jeweler's voicemail and went on to the next highly rated jeweler. I wasn't comfortable with any that I talked to and was torn. Then Lorraine called me back. Wow! I can say with zero hesitation that I was 100% wrong about her. She was so kind and caring on the phone and eager to help. I rushed over after work. Low and behold, her master jeweler was there and guess what? He WAS Annie's excellent jeweler and left Arnie. Not only am I excited to work with Lorraine, as she seems like a very knowledgeable woman who takes pride in her work, but she is also someone that would be fun to have coffee with and talk. I'm also excited that I know I can trust the people she works with to do an excellent job. If you don't come here, you are making a mistake. I will be a life long customer. Thank you Lorraine. I'm excited to have you work on something that is so precious to me. I feel like my jewelry is as important to you as your own! I will always recommend people come to you!

This is a great place to shop for beautiful jewelry! Lorraine will help you find the perfect piece,…read moredesign a unique piece, or redesign your own precious piece you bring in to her store. She is so pleasant to talk to and very knowledgeable. I have purchased a few pieces from her that I absolutely love! Thank you, Lorraine, for helping me find my perfect pieces!!

My elderly parents were concerned because the pilot light would not come on in their gas fireplace…read more I recommended my parents call this company after doing some online research. Today my mom reported that a technician named David came to their house and in less than 5 minutes discovered that they did not understand how to light the pilot light. The gas logs are new to them. He helped them change the batteries to the remote and explained how to maintain the logs. Not only was he on time and polite, he didn't even charge them for the service call. I am extremely grateful and highly recommend them based on this great experience.

Tonight is the coldest night of the year and we woke up to the power out. Some kindling and a…read morecouple of pieces of seasoned oak and it may be very cold outside, but we're warm inside. Our Vermont Castings stove is a wonder. It looks great, provides clean heat and on a morning like this, RELIABLE.

OMchildhood!! I've driven by this store many time on my to…read morethe mall or to grab a cupcake. I'm not sure if maybe added something new in their window but that say, my friend and I went on an adventure of discover! Of course after a lunch at one of my favorite places ... and a cupcake! As soon as we walked in we were "OHhOohh" and "remember these"?!?! Telling stories of having or always wanting this or that. In addition to vintage toys, and clothes, Throwbacks Too offer vintage furniture, and clothing! Man, older clothes were made to last! We took our time looking through every row of shelves and every area. I really wasn't expecting to buy anything but I found a perfect gift for my friend who has everything!!! As I was checking out Rick told us he enjoyed watching us light up as we discovered items in the store lol! We also noticed the items being processed to be put in the store so you know I'll be coming back!!! Rick was so super nice! What a great new discovery!! Throwbacks Too is a must for collectors and those looking for fun unique things!

I went in to browse, get some yarn therapy. Dang, the yarn seemed to just jump in my basket. The 2…read moreassociates were more than helpful, and polite. There was a lot of customers in the store, each one of them was helped and acknowledged. Great selection, service and they were extremely knowledgeable.

The little store was wonderful. The staff was fun and seem to know their stock. The selection of…read moreyarns is adequate. Their store price points are comparable to most small yarn shops. . But the biggest draw is the staff. They were fun to talk to, joke around with and have a little fun on a shortstop through Chattanooga.

So, this is a cute little gift store within Northgate mall that sells a variety of items such as…read morehome decor, Vera Bradley, fine bath and body and gifts. It smells HEAVENLY in Colony 13 always. It smells like coming home during Christmas time. They sell wonderful homey stuff, they sell Crabtree & Evelyn bath goods which all smell heavenly and holiday decor, with a whole back room full of Christmas miniature lit towns. It's really wonderful and a must-see when going to Northgate mall.

friendly little store with a large selection and a homey feel. so many great things to get for…read moreyour home or as gifts for the holidays. it is one of the stores that makes north gate worth going to.