Very attentive and detailed. I didn't think they would be able to help with my ring repair but they…read moredid.

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

Almost Perfect - Liljenquist & Beckstead in Montgomery Mall…read more After 3+ years on Rolex waitlists at Liljenquist & Beckstead. On a random Sunday I decided to visit Liljenquist & Beckstead in Westfield Montgomery Mall with real hope. My mom has been buying jewelry from them for years and recommended the store to me back in 2020, so I knew the service would be excellent. I left impressed by the team and even more motivated to keep working toward my dream watch. I've been grinding for over 12 years. My partners and I recently launched our own business, and it has exceeded every expectation. This success has me ready to invest in a meaningful piece the Rolex GMT-Master II "Bruce Wayne" something I can wear every day as a reminder of the grind and eventually pass down to my kids as a family heirloom. Jeff Kaufmann was fantastic. He was super nice, took his time with zero pressure, and thoroughly explained every detail of the Bruce Wayne, including exactly how to set and use the three time zones on the GMT function. His patience and knowledge made me feel like a valued client rather than just another name on the list. The whole team at the Montgomery Mall location was professional and genuinely passionate about watches. This visit alone earns a strong 4 stars. I'm holding the 5th star in reserve for the day I get that lucky call when my Bruce Wayne becomes available. If you're a serious collector who's been waiting, I highly recommend stopping in and asking for Jeff you'll be in good hands, just like my mom has been for years. Thank you Jeff Kaufmann and the entire Liljenquist & Beckstead team. You've earned a loyal future customer (and probably my kids' future visits too). Looking forward to coming back to complete the story.

This store has been one of our go to watch store since moving to the DMV and Michelle has been one…read moreof if not the best sales person. A lot of other locations would brush you off after the initial conversation but Michelle would contact us routinely to ensure we're informed and treated as priority customers.

Absolutely recommend this location! He was very professional and very knowledgeable with my watch…read morerepair. I did not have to make an appointment and was able to have my watch repair and adjustment made within 20 mins. I would recommend this place since the owner was very pleasant and the parking in front is very convenient. They also have lots of jewelry and other fancy diamonds too.

Ricky is such a pro! I brought in an engraved watch with a metal band for resizing. He removed the…read moreextra links for me to achieve a perfect fit. Fast, professional, friendly service. Excellent price and value. The next time I need jewelry repair or adjustment, I will be back!

I didn't work directly with him, but my husband said Robert at the Rockville, Maryland location was…read moreabsolutely the best. Since it was a surprise for me, my husband handled everything and worked with Robert by himself. I love the ring!!

Sonila was amazing to work with. She helped to get the perfect ring. I would highly recommend her…read more She made the process great. My fiancé and I had been to several stores and were not treated one tenth as well as we were at Mervis. I cannot say enough great stuff about Sonila and the team at Mervis Rockville.

Do NOT believe the website stating diamonds from the public will be bought by Diamond Exchange USA…read more I brought a mined diamond (not lab grown) to the Rockville location and they would not look at it. Website stating they pay cash for diamonds is completely false. A waste of time.

When wait times at Rolex Authorized Dealer (AD) have become more a minimum prison sentence of 3-5…read moreyears wait time, it becomes extremely tempting to seek other means for the purchase of your dream watch. Areas such as the gray market and used/ pre-owned resellers are becoming tempting. But keep in mind there are "more fakes than authentic Rolexs on the market" and currently on the wrists of the super successful in society. An issue that Rolex themselves don't seem to mind!  The Diamond Exchange, a business that claims over 30 years in the industry the price becomes extremely tempting. Best of all is the selection of "Rolex" products on hand: they have various models, years, and designs and at a mere 30-35% above the AD's new MSRP! As ridiculous as that sounds, it can ve extremely tempting when considering the current gray market prices. When entering a business that is asking only 30% MSRP, it easily becomes a viable option (30% is actually on the low end currently). While making my purchase, the seller informed me that Rolex does not keep time very well. This statement should have set off red flags, but unfortunately, it did not at the time. I purchased an extremely well-made Rolex Submariner that was only a couple of years old and still was under warranty according to the certified card included. I was filled with joy. However, that ended when the watch was losing over 20 seconds s a day. I simply dropped the watch off at an authorized dealer for repair in Tysons. I was quoted a jaw-dropping 12-16 week turnaround for the repair. As discouraging as it was to spend thousands of dollars and need repair within a week of purchase, I wanted the quality that I invested in, so off it went. Feeling confident, I left with an empty wrist and voucher. Several weeks later, I received a call from the dealer informing me that my watch was ready for pickup. However, nothing was done as a result of the watch not being authentic. The Rolex Submariner watch. I was sold a FAKE ROLEX! When I inquired what the issue was, the dealer informed me I would need to contact Rolex directly to find out the details. At this point, thousands of dollars were dumped down the drain! My dream watch scenario was quickly morphing into a nightmare situation. Disappointment and shock would be an understatement of the decade! It was equally interesting that the authorized dealer that I brought the watch to wasn't able to tell the item was unauthentic initially. To be exact- a congratulations on my purchase was originally offered only amplifying the sting further. Rolex informed me that the watch was fake and that the Serial Number did not exist in their records. The certified card had all matching information and appropriate markings needed; details discovered during my research. After conducting hours of research and feeling confident about the sellers reputation, I made my purchase, only to be bamboozled in the end. I had become a victim of fraud! A 10-15 year prison sentence at stake I went to return the fake I purchased weeks before. When I entered, the seller claimed not to remember me or the original transaction - more salt I'm the wound. I demanded my money back as I recalled the details of my experience. The owner casually stated, "Of course I'll return the money for your purchase," as he feined shock that the item was fake. In the end, I was sold an extrenely well made high-end clone (1:1 available online). He further explained that he received the watch on trade by a trusted return customer that he would need to "have a talk with." My overall experience was absolutely traumatizing. The transaction was horrible and I would not recommend conducting business with the Diamond Exchange when purchasing a Rolex line product unless of course you are willing to spin the wheel and become another mark to pad the pockets of shady business practices. Simply having a store front does not make you reputable. It is integrity and business practices those of which are clearly lacking at the Diamond Exchange.

I've walked by a few times, always admiring the pretty jewelry inside. I've done try on at…read moreTiffany's and other jewelry, private estate sales and thought why not let's check it out when I was buzzed and I noticed the owner was talking with a woman. I walked around the shop for about Seven minutes was never greeted, was never addressed. I continued to look around the store and finally decided to leave after standing, still making eye contact, and still not being addressed. I was in my work clothes when I walked into this establishment and was blatantly dismissed on what can only be assumed because of my appearance. If not racist then classist because one should never be judged in that way. I will never be returning and won't give referrals

The best jeweler! They have done an excellent repairing my jewelry and also restringing a couple…read morepearl necklaces I have brought in. They are also great at matching missing gemstones if one has fallen out of a piece. The prices here are very reasonable - far better than other jewelers I looked into before coming here.

They gave me the best quote for my ring resizing, got it done less than a day after I dropped it…read moreoff, and even flagged me on my way out the door to give me back the extra $20 I had accidentally paid. Can't ask for more than that!

I'm not happy. I took my ring in because I lost a diamond. It was replaced with a much smaller…read morediamond and now that diamond is wiggly. My mistake was I said I would come in on a Monday to get it repaired but I live far and work a weird schedule so it didn't work out for me that day but I'm here now at 1030 and no one is here and the communication is horrible

Don't waste your time unless you're bringing in a Rolex, patek or luxury watches. Not necessarily…read morethe watch shop for the average joe. More of a higher end, I guess caters to their own.

I have bought six watches from Alan Furman. I trust his professionalism. His prices are really…read morefair. I wouldn't buy from any other Watch seller.