I bought new rims recently from the Visalia store. They didn't give me the key to remove the lug…read morenuts so when I had a flat tire in Northridge I couldn't get it changed. Now we found AT in Chatsworth and those guys went beyond and above for me, staying open until my daughter could scooter over to the store and get the key. It was a whole ordeal I shouldn't have had to go through, if only they had given me the key. Yes, I called them this am and stated you need to make sure you include or sell us the key! That was 3 hrs of wasted time, but the grapevine got closed for a fire anyway. So a tire and a night later we made it back home.

We needed tires really badly for a trip we are about to take the next day. We called every place in…read moretown and we got a call back from here right away! I didn't quite catch his name but he was super helpful and extremely nice. We appreciate you guys and you'll get business from us when we need tires or anything else. Thank you for being kind we super appreciate you guys!

Best customer service I've seen in a very long time. I observed several people come in for service…read moreand on several occasions I wondered if the people were related to the service representatives. They were extra busy all day and still managed to get both of my vehicles in for service. Thanks Guys!!!

Called this morning just to get a price quote for an alignment, and the same employee kept putting…read moreme on hold and rerouting my call every time I asked the question. It was the same person each time, and he came across as rude, dismissive, and completely uninterested in helping. Putting customers on hold without saying anything or repeatedly transferring them instead of answering a simple pricing question is incredibly unprofessional. If getting a basic quote is this difficult, I can't imagine what actual service would be like. Very disappointing customer service. Do better. I should have known what to expect since they're associated with Walmart. I wanted to add I ordered 8 tires and will be cancelling my order now

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Chris helped me almost immediately! Thanks for helping me with my flat tire!…read more His customer service was nice and I didn't have to wait very long at all, I did come close to closing but he was still very willing to assist me!

Highly professional Top Tier performance. They always give excellent customer service. Free tire…read morerotation always my one stop shop

5/2026 Tire service…read moreon my 2500 dodge ram. Well it happened that my tire pressure sensor lost communication with the sensor module. It happened after I had rim repair (welding at a different shop) and the Tire pressure sensor was swapped to another rim which got loose inside the tire. I visited a couple of good known mechanics and said that the sensor was detected inside the tire but for some reason they couldn't reprogram it with their scanner (no charge for that) and said maybe need to go to the dealer. I called Firestone and they quoted me for $250 parts, labor and balancing. I visited my favorite tire shop Pacific Tires 1001 E Main St Visalia CA (559) 627-8664 And right off the bat I was greeted by George and before explaining all the story he said "it is the sensor's battery or something wrong with the sensor. You need a new sensor and it will cost you $70 total" (parts, labor and rebalancing) And yes. That was the fix. They have about 8 workers and the wait is minimal. I also needed new front brakes for my Toyota Corolla and I was quoted 450 at the Toyota dealership just for the front pads (no disc) and pacific tires did new pads and new disc (front only) for less than 300 ( I forgot since was months ago) Thank you Pacific tires

Definitely a place to go to!! I got a flat tire and on a…read morerecommendation I drove over. I pulled up, 2 people came out and asked what I needed. Told them I had a screw in my tire, they guided me in and went to work. 17 minutes later, paid my bill and on the road.

I found this business a couple years ago while looking for a full set of tires for my SUV. If you…read moreown a big vehicle you know tires can be quite expensive. I literally called all the tire shops in town and this was by far the best value for the same tires (Goodyear) that my vehicle came with off the lot. Not only was the price the best but once I got here the customer service was amazing. Every staff I've ever encountered has always been nice and knowledgeable. I have recommended this place many times. This is now my go-to place for tires. Tip: Call ahead of time to ensure they have your tires in stock. If they don't they will order them so they're here when you 12/11/19 (update): Still 5 stars. I recommend this place to anyone. I sent my 19 yr old kid down here from another tire shop after he went there for a "free" tire patch and they wanted him to walk out with a $118 tire...After the guys here checked it out they determined he didn't need a new tire and his current tire was fine. He had woken up to a flat tire earlier in the day. They guys here couldn't find a thing wrong with his current tire and think maybe someone manually let the air out of his tire. So glad this place employs honest people & professional people. I always recommend this place.

Owner Dan and manager Steve are so great. I recommend them for all your car maintenance needs. I'm…read morea happy and loyal customer.

Best Tire testimonial I've done business with Best Tire for…read moreyears, and I've been impressed with how they've handled the change in ownership. Jose and the team the new owners put in place have been easy to work with. They've added staff, which gives them more flexibility and more capability than before. When I've had breakdowns and needed tire patches fixed right away, they got me back on the road quickly. They now service my company vehicles and my employees' vehicles too, and they do it with minimal inconvenience to us. Great work and great people. I'd recommend them to anyone. -- Don Fulbright, Castlewood Development 5 Star Operation Fill in the right name

My local go to tire shop. Never disappoints. Excellent service and fair prices. I had a nail in my…read moretire and it was only $35 to repair. Fast service. Support small businesses.

The crew at valley tire and brake helped our family out when our truck broke down (tie rod…read morefailure). They got us in, quickly diagnosed/replaced the tie rod, and did an alignment. We were back on the road in no time. Fair prices, quality work, and friendly staff. 5 star service for sure!

The people at Valley Tire and Brake are very thoughtful, courteous and friendly. They were fast and…read morehonest about the repairs needed to my truck. I would recommend them for brakes. Their prices were very reasonable. They have me as a return customer.

Fast and amazing service, super friendly staff! Recommend highly!…read more Woke up to a flat tire and was able to get back on the road in less then 30 minutes once I got my car to the shop.

The tire pressure light came on during a trip. I'm not from the area so didn't know any good tire…read moreplaces. Stopped in at Auto Zone and they told me about this place. So awesome. They just opened and the nice man at the desk told me to pull into bay. A very nice young man then checked my tires. He filled them up and I was on my way. When I need new tires I'm coming here. They listened, took care of issue, very nice and helpful.

By far the best vehicle service station I have taken my vehicle for repairs. I am in the military…read moreand I have live in Washington, Southern California, Virginia and Europe and when I say they are by far the best they truly are the best in my opinion. The technicians are honest specifically Justin and his team. My sons car broke down in Visalia and we live in lemoore. We left the vehicle overnight and Justin made sure to get his car fixed the next day. They truly have excellent customer service. The repair they made worked fine for a few weeks but the parts they installed failed and this service station agreed to fix the car at no charge as part of their limited warranty. I can't express how great full I am to this service station for your help in fixing my sons car.

It's downright hilarious that anyone can give this business anything less than 5 stars. They work…read morehard, great customer service, and do everything great for the customer. I have been coming here for years and I have zero issues. So, don't believe what you see online! Great spot.