Excellent service. Came right away even though it wasn't an emergency. Very polite, professional…read moreapproach. Installed new lock on the spot

Eric the owner is amazing and accommodating. The guy that showed up was fast and professional…read more Cost was extremely fair. If you go anywhere else, you will make a huge mistake in cost and customer service.

Genius- did a tough rekey with no original !!! Really did a great lob- Reccomend Bill very highly.read more

Firstly, how great is it to have a Locksmith based on the Vineyard? Last year I wanted to get a…read morekey duplicated and found that the only one servicing the island came over once a week and had a $500 minimum charge! Today I met Bill (one of the owners of Lighthouse) at the wharf parking lot next to the Chappy Ferry landing and received excellent and prompt service. Because I brought him the lock I needed rekeying and he didn't have to come over to Chappy, the price was very fair. Really glad to have this service available on the island!

Fast. Efficient. Professional. Communicated well. Showed up on time and the invoice did not exceed…read morethe quote / estimate. Highly recommend the locksmith they sent out.

Prompt response and solved a long time problem. Did the job quickly and professionally for a…read morereasonable price. I recommend this firm for any locksmith job.

We called their office in the morning because we couldn't open the door to our basement even…read morethough the key turned in the lock. The communication was great and our lock was repaired by the end of the day . We highly recommend their company!

Will never hire or recommend them again! Hired them (despite their higher price quote) to do a lock…read moreinstall and recode lock cylinders. Sent in pictures of the door and they recommended a lock. I checked with them before purchasing the expensive lock (that they had recommended) to confirm that it would fit our application. They texted to confirm that they had checked with the locksmith, and it would work. Purchased the lock but they never showed up for the appointment (despite confirming over the phone)! When I called, I was told that the locksmith didn't come out "because it was rainy". They never called to let us know AND it's an inside door! They rescheduled the appointment and when the locksmith came it was the owner John, who was not only rude to my wife, but told us that the lock would not work. The lock can't be returned now as the return period has elapsed, and John has refused any attempt to make it right.

Dave is the best. He showed up when he said he would. He was professional and respectful. He…read morerekeyed our locks and made a few new keys. Very fair in his pricing. Would not hesitate to call on him again.

I had a broken lock on a very old door which was jammed into the doorframe. I phoned Dave and…read morereceived a return call within a very reasonable timeframe.I told him I had a mess on my hands. The job was not large but time consuming as it was an old lock and jammed badly without easy access. Dave was patient, pleasant, respectful and professional. I was so grateful and felt extremely confident in his abilities. He did a wonderful job and when he left, my door looked perfect. One never knows when calling for a service technician if you made a good choice - Dave's Locksmith was a gem of a find. If you need a locksmith - do not hesitate. Reasonably priced and so worth it. Debbie/Falmouth Heights

Do not use this business. It is not a Falmouth, MA business,…read morebut pretends to be local. A beaten up van from RI showed up with an old magnet which said "Cape Cod Lock and Key" with yet another phone number. The two guys didn't seem to know what they were doing. At this point I asked if they were licensed and insured in Massachusetts and they said "the Company is" and that "the professional" was going to come the next day to finish the job! Overcharged, to add insult to injury. Called the office and they were unhelpful. Ended up having to get a real pro in to fix it.

Outstanding service. First time customer, I called today (Sat) about getting some additional…read moreignition key fobs paired for my 2009 Jeep Grand Cherokee. Even though it was a Saturday, they had flexible scheduling options and showed up right on time. Had 2 new key fobs paired and working perfectly in less than 5 mins. Price was very competitive vs going to the stealership. Would definitely use again!

Called when he was running late and not by much. Did a great job quick and very friendly.read more

$100 to get a key programmed for my 22 Highlander (I bought the actual key on eBay). This was…read moreeasy, and by far the best price. Super nice guy Also, Dealer wanted $330. NOPE!

Always great service and quickly…read more Mortise cylinders, rim cylinders, keys. He has it. Definitely a good place to get professionally made keys that actually work.