I locked myself out of my apartment and they were able to come and get me back inside in less than 20 minutes! The price was also very good.

Best service, smart , kind, got to my house in 20 minutes!!!!! Use his services , he's awesome read more

I had a great experience with Leonard's Locksmith. He programmed a new key fob for my Dodge Ram quickly and efficiently about 15mins, and also made a copy of my door key on the spot. The whole process was smooth, professional, and hassle-free. Highly recommend if you need fast and reliable locksmith services! read more

Leonard's put in heavy duty locks and special features on certain locks when we bought this house several years ago. They did an outstanding job that we are very happy with many years later. I phoned them the other day because our French door locks (nothing they have ever worked on for us) was stuck and not working. He had me text over photos of the locks, doors, etc., and then explained that they don't do that specific type of mechanism. But, he referred me to an excellent company that does. I really appreciate their time, honesty, and the quality of service we have received from them. read more

After many, many botched key copies at big box stores, I finally found a place that will do it right. They had plenty of colors and patterns to choose from, and my keys fit perfectly every time. The prices were also reasonable. I will recommend Leonard's to everyone who needs additional key copies made. read more

The service is excellent. The service requested for keys copied, fixing locks etc dealing of lock smiths. I have been going there since 2012. The value is great of multiple jobs. I highly recommend this place. Kindness forward one person at a time. read more

My favorite locksmith for about 10 years. Just brought my set of 3 used locks to rekey alike. John charged me a very fair price and even polished the locks to look like new without me even asking and free of charge. read more

I bought a used truck and came just to get a spare key made. Even though the truck was super old & never had keyless entry they were able to program a fob to lock & unlock the doors. They were definitely cheaper then anyone else in the valley. read more

If you ever need a replacement key made you should come to Leonard's Lock and Key. The service is great. They can make a key in speedy time ! His prices are very reasonable too. read more

Responsive, efficient, great communication, got the job done. Those are the boxes that needed checked. John was out within an hour or so of me reaching out for a non-urgent need. read more

Great craftsman are rare. You're not just getting a key copied at Leonard's, you're seeing a craftsman go to work in his workshop with decades of expertise, tools he's accumulated over the years, and expertise you cannot replicate without thousands of hours of dedication to your craft. He'll get the job done. read more

It's Saturday afternoon and our gate lock broke leaving us unable to secure our business... all the locksmith's I called wanted an emergency fee and couldn't come for several hours. I called Leonard's and not only were they able to come within the hour, but he was affordable, fast and extremely nice. 10/10 service and will absolutely use again if I ever need them. read more

Horrible customer service and plain out rude. I called before arriving, asked how much it would be to duplicate a key. "I don't know" was my answer in the most condescending voice. I went down anyways, asked for two copies -- he charged me two transaction fees for using a credit card! Avoid this place, life is too short. All I wanted was a smile and hello. read more

Really prompt and professional and arrives with a smile! I found his prices to be super reasonable for the task at hand and just the relief when it's all done! Thank you! Appreciate having such a reliable business and service in Burbank!! read more

**The Real Deal - Old-School Craftsmanship That Actually Works** When Lowe's couldn't duplicate my keys, they sent me here - and now I understand why this place has been a neighborhood staple for decades. This is what genuine, old-school service looks like. The folks here are incredibly nice and clearly know their craft inside and out. While the big box stores might have fancy machines, sometimes you need the expertise and experience that only comes from years of hands-on work. They handled my key duplication with no problem at all - something that stumped the chain store completely. It's so refreshing to find a business that's been serving the community for this long and still maintains that personal touch. You can tell they take pride in their work and genuinely care about helping their customers solve their problems. This is exactly the type of local business we need to support. Real expertise, friendly service, and they can actually do what they say they can do. I'll definitely be coming back here for any future lock and key needs instead of wasting time at the big stores. *Highly recommend for anyone who needs reliable locksmith services!* read more

Have an unusua/old key and need a copy? Leonard's is your first stop. I had one set of keys for an antique car (1955 Packard Clipper) and needed a backup copy. After examining several blanks under magnifying glasses, John chose one he felt would be most likely to fit the original lock. Perfect fit! Didn't think it would be nearly this easy. read more

Just bought a car and needed an extra key. The key was one of those special ones with the chip and fob built in. This place did it super quick and easy cheaper than a dealer. Thanks! read more

Reliable, efficient, and accurate. John helped me copy my car key and ensured that it worked after cutting and copying it. He literally did everything in less than 5 minutes! Fast reliable service with 100% guarantee backed behind it. Definitely appreciate the Home Depot rep that recommended this business. Prices were very reasonable, which made the trip even more confident to want to come back for any other key copying needs. read more

Leonard's Lock & Key - Business card - Keys & Locksmiths Near Me - Burbank, California

Plain out Rude employees and never ever get a receipt which is illegal to not give receipts This Leonards lock & key has replaced my cars key battery multiple times which they never tell you which brand name batteries they are using which is why the batteries don't last long I have asked multiple different employees through out the years which brand name batteries are they used for my car key battery which they will dodge the question and also dodge out on giving your a receipt This Leonards Lock & Key is a shady business located in burbank on magnolia street read more

Bought an old Pontiac sight unseen off the web. For those that know PHS has the billing records for old Pontiacs showing what options they came with. Also on that record are the original key codes. I took a chance and had Leonard's make me a key to that code..hoping the locks hadn't been changed on my "new" car. The key Leonards' made slid in perfectly and worked both doors and the ignition just like they did in 1968. Places like Leonard's need to be patronized...to be able to look up a code and cut a perfect key is AWESOME!! Thanks so much!! I'll definitely be back! read more

Got a Toyota car key and a mailbox key made. The mailbox key was a bit sticky -- likely due to our old community mailboxes -- but he recut it for me right away, no questions asked. Highly recommended! read more

Very happy with the service. We had an old door lock and he came and fixed it. I always call them when I need something for a lock or for keys. very happy with there service read more

John arrived in less than 1 hour and was able to repair my 40 year old door lock. He is Super knowledgeable and my go to locksmith for all my issues. We can't ask for more. Thanks John read more

Used the service multiple times. Every time when I need to make copies, Im going to Leonardo!

Chris is fantastic! I'm a first time customer, but a customer forever from now on. He came to my home and fixed quickly when I was locked out and adjusted my key when it wasn't working too. He also minimized how many keys I had and that was amazing! Fairly priced and very kind. highly recommend!! thank you again for helping me with my copy key mishaps :)! read more

Old school professional locksmith! Had a problematic key to get made. Went through 4 other stores/locksmiths before luckily finding this establishmen! The got it all sorted out in the first visit. Definitely will not consider any other locksmith again! read more

The "key" thing for me when deciding if I will return to a business is how I am treated when things don't go exactly right. The professionalism, kindness and really just making it right when my keys didn't work was so appreciated. I would highly recommend. read more

Great service! Great communication! Stayed after hours to help us out with a rental property re-key. Definitely recommend!

Hit and miss. The owner has two speeds; nice and very rude. Not sure what triggers the speed settings. Doesn't return calls, doesn't read or respond to emails. If you do get him, either in person or over the phone, doesn't call back after allegedly investigating the question. Finally, claims nothing but junk goes into his emails. So... why have email? In today's service market - pass! There are others who are less problematic to deal with. read more

Support local business always. Excellent customer service, top quality work. best in Burbank.

i wouldn't say horrible experience but not the best considering I came in for a question only... I went in to make a copy of a broken key, the older gentlemen who helped me originally was very nice & told me to come back in case key didn't work. I did just that & went back, but this time I believe it was the owner who helped me out. He was very quick to dismiss me & my issue by giving me my $3.50 refund even though I never asked for it.. all I wanted was to get the key fixed. The only good thing that came out of this experience was that he was able to recommend me another local locksmith who was actually able to help me out & was very nice. read more

This place is located super close to my house so when I needed some key copies I knew where to go. The price is reasonable and the guy who took care of my order was nice and super fast. read more

My company has trusted this reliable lock specialist for years. Jon has always kept us up to date with our security needs. Whether it is getting keys made or changing out our lock cylinders, we are always happy. read more

We have been using Leonard's for 20 years at least. We started using them when they were located at victory and chandler. We seldom, maybe once or twice, have taken keys back because they didnt work. Service is outstanding. They have rekeyed rental house, repaired locks for my house and duplicated at least 50 keys over the years. read more

Rude I asked how to take apart my Mbz key fob and he refused to help told me to come back when I needed the battery changed.

Great service. Fast and efficient. Much appreciated for your services. Cost effective.

Both of my car key fobs were broken and held together with tape. I took them to Leanard's Lock & Key today and they replaced them in less than 10 minutes. Easy peasy and inexpensive. If I had known it was this easy, I would not have suffered broken key fobs for months (since October...). #supportlocalbusinesses read more

Leonard's Lock & Key - My keys got replaced!! - Keys & Locksmiths Near Me - Burbank, California

I cannot say enough positive things about John from Leonard's lock and key. He really was my Knight in Shining Armor. The key to my SUV literally fell apart and I wasn't able to go anywhere. I couldn't turn my car on. I called up Leonard's lock and key and John was so incredibly nice and helpful over the phone. And he came out to my location where I live and was so trustworthy. I just handed over everything. His customer service was top-notch. He took everything back to the shop and then came back to my place and programmed my car key for me. he handled everything in less than an hour. I was so incredibly impressed. I felt like he treated me like a valuable customer. If you're looking for a place to help you with your locksmith issues, this is the place to go. On top of this, I really felt that the value of the service was totally worth it. read more

Fast and efficient! Was looking for a place to have my key fob battery replaced and they did it flawlessly. Copied my house keys too while I'm at it and the guys were friendly. Was in and out in 10 minutes. The dealership would have cost me an arm and a leg! Highly recommended! read more

When I ask a simple question, john is rude. I still used them. But when he was rude a second time and condescending.... can't give my business to them any more. read more