Owen Jewelry was amazing to work with!! They were very helpful in the whole process. We changed our…read moreminds a few times and they were very accommodating for us. We will absolutely be back to get more work done with them

If you like personal attention from a family type setting this is your place. No hurry. No…read morepressure. Lots of options because they actually can craft your jewelry in house.

My wife's ring had a diamond come off that needed reattached. They had a large staff and it made it…read moreeasy to get helped right away. Price was very fair and they had the repair completed ahead of their scheduled completion.

Customer service was outstanding. Gave options for my 100-year-old mother's ring. Trying the…read moreno-cost options. Would definitely return/recommend to family and friends!

After 66 years Swank's is closing for good on Feb 15th 2019. Everything is 70% off. Stop in and say…read moregoodbye to Rick Swank.

From the owner: all jewelry services in Amesread more

Had a great experience at Christopher's Fine Jewelry! Charlotte and Rachel were so helpful and fun…read moreand kind- they made picking out a piece feel special, but with no pressure or judgement. I would highly recommend!

I took a few items to Christophers fine jewelry in West Des moines. My offer for my items was a…read moreFULL THIRD off melt price on each item. I encourage you to look elsewhere if you have items to sell. I shall not ever be returning to this business ...nor would I ever recommend it

If you want honest jewelry purchases, you go to Ficus Jewelers. I had an awesome repeated buying n…read moreadvice experiences with Paula who is there on certain days. People friendly and very knowledgeable. I wish them continued longevity in this business.

Awesome customer service. Have been a customer for probably 20 years and have got several gorgeous…read morepieces including my wedding ring(which we have upgraded several times and a anniversary band both custom made. They always beat the time frame they give me and always go above and beyond to explain things to me. I truly appreciate their small town feel in the big city area. Thank you Noel, Jonathan and staff

Stopped in quick. You really should set some time aside if…read moreyou really want to take in this whole store. I only had a couple little things I was looking for. You walk in and there are giant display case. There are items for all people. As you make your way into the store there was "hello" from somewhere. A really nice gentleman greeted me. He asked if there was something I was looking for. I asked him about incense. He gave me directions to the back. There was so much to see! There were Frisbee/discs. There were skating accessories. As you make your way back the vibe becomes calmer. The crystals, incense, gifts, witchy things galore. I was able to find the incense and made my selections. Made my way back to the front of the store. Made some small talk with the gentleman and headed out. I want to go back and take a look at more. There is a lot going on here. The price was right and I will be back.

From the owner: We cater to all things earth magic and ritualistic, stocking all your necessities like minerals,…read moreherbs, oils, incense, candles, altar supplies, jewelry and much more! As we frequently travel for mineral digs and other cultural events we are constantly stocking one of the most diverse and widespread product selections we can provide and are constantly looking for new and different ways in which to bring this medium to people here in the Midwest. ​ We pride ourselves on being the most informative and easy going bunch around and love helping to guide others on their spiritual journey through life! Step through our gateway to a more spiritual world and let us guide you to your inner most energies as you grow into the very best you inside and out.

Bought our rings over 18 years ago and they are still great. Iowa diamond has helped the whole…read morefamily get married.

Unless you'd like poor customer service and frankly, bad products with diamonds falling out of your…read morering, I'd avoid Iowa Diamond like the plague. This review is a long time coming - I finally had the time to sit out and write our poor experience with them over the last decade. It started in 2011 when we lived in Des Moines and together picked out a few settings/diamonds we liked. We were engaged in June 2012 and less than a month after wearing the ring on my finger, the first diamond fell out. We should have known then that this would be a long road of fighting Iowa Diamond for them to do the right thing. They replaced the ring setting right away - using my original diamonds but having the manufacturer create a new version of the setting we purchased. But that product or customer service didn't last long. Soon, months later, another diamond fell out. We took it in and they replaced the diamond. However, over the last nine years, I have had diamonds fall out SIX different times - four of which took place in a four-month period. Let it be known that I don't shower with my ring, sleep with my ring, swim or work out with my ring. I wear it during the day (I work in an office) and that is it. Each time a diamond has fallen out, I have paid for them to get replaced out of my own pocket (approx. $90-$110 each time), but in 2020, I had enough and went to Gina (VP) to ask her to make it right. Sadly, Iowa Diamond did not do the right thing. The only option they gave us was to pay $800+ to have a new setting created by the manufacturer. After much deliberation, we took the option because we thought that was all we had to work with. I'm aware that the setting of my ring is pave, and that Iowa Diamond claims it "may be more prone to losing diamonds," but I have two main issues with that being used as an excuse. The first, is that when we met with our sales person, Pam Storey, she never once mentioned that would be something to be mindful of. In fact, the majority of the rings she showed us had that style. Secondly, my wedding band is also pave style (but from a different jeweler) - and I have NEVER had an issue with that ring, and I've had it for eight years. I cannot and will not do this every eight years. It's not reasonable for us - I have zero friends or family members who have EVER had to have their diamonds replaced let alone the entire setting itself. So beware before you purchase from Iowa Diamond. Because even if you do have a problem with them, they will not make it right and you'll be paying for your ring over and over and over again.

Family-owned, super friendly, and so easy to work with. They even let me use my own family heirloom…read morefor my engagement ring, which meant the world to me. I couldn't be happier! Their designs are unique and refreshing--not at all like the typical box jewelry stores and the value is truly excellent for the quality you get. I knew they were the real deal when we ran into another young couple in the store that my husband works with. If you get a chance check out their beautiful vintage pieces & also their own designs. Definitely worth checking out!

Good service and very knowledgeable staff. Would recommended for anyone who needs jewelry looked at.read more

I went to Ames Silversmithing for my watch clasp, my issue was solved in 10 minutes. I recommend if…read moreyou're looking for good service. Thank you guys!

This used to be a good place to purchase jewelry, but those days are gone!! If I could give them a…read moreminus 10, I would not hesitate to do so as a result of my last transaction with Kyle. I took in a necklace that they had made for me years ago to request that they take my stones and put them in a ring instead. I found a rind I liked, left my stones with them, and received a call stating that I needed to bring in 1/2 of the purchase price in order to have the ring made. They had not told me that previously. I went to the store and gave them 1/2 as they had requested. Kyle was there, and I let him know that I had purchased many pieces of jewelry from them over the years and never had been asked for money down. Further, I told him that I found it offensive to have that happen this time. Kyle immediately raised his voice and said "Well, let's just cancel the sale then!"! He further stated that they want the deposit for security in case I did not pick up the ring. I said "Well, you have my stones". I tried to explain that I just was sharing my feelings about how this request and how it was different than any other time I made a purchase. I wasn't refusing to give them the deposit. They already had that in hand. He again reiterated, louder this time, that we should just cancel the sale then. A female then intervened and tried to smooth things over, because I was horrified at how I was being treated and as this continued I began to cry (which I don't easily do). She initially convinced me to continue with the sale, and I left the store. But I was so upset with the way I was treated that I went back in, told her that no one had ever treated me that way, let her know that I never wanted to deal with Kyle again, and asked for my stones and my deposit back. She gave me both and I left, incredulous that I had been so disrespected. Later that day Kyle called me and told me that he had checked their records, knew that I had purchased many things from them in the past and was never asked to pay a deposit, and offered me the ring at 1/3 off, I told him I would have to think about it. I called them back a few days later and told them that I would take the ring. I picked up the ring in early October along with an appraisal, and I did not deal with Kyle. I had the old appraisal from the necklace and compared them and noticed that part of the appraisal was missing, but was reluctant to return to the store because I did not believe I would be treated with respect if I complained about this. Also, I was unhappy with how the larger stone was set in the ring. So I waited a long time while deciding what I should do to remedy this situation and to leave this review. I believe that Kyle needs to take a comprehensive course on customer relations!!! So I took the ring and the appraisal to Gilger Designs down the street from Ames Silversmithing. They reset the larger stone for me and gave me a new appraisal that was complete. They treated me with respect, ,and I cannot praise their work and customer service enough, especially after my bad experience with Kyle. I will NEVER go back to Ames Silversmithing!! Lyn Wilson