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    Leon Valley Realty

    1.0 (2 reviews)

    Services - Leon Valley Realty

    Property management

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    7 years ago

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    7 years ago

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    Real Star Property Mgmt - Neighbor parked on our curb, NOT AVOIDING our property after he was CT'd. His driveway is empty.

    Real Star Property Mgmt

    (29 reviews)

    I am a home owner. My neighbor is a renter for Real Star Property Management. I have been in…read morecontact MULTIPLE times about their tenants behavior and they respond back, "as long as our tenant up keeps the property and pays his rent, there is NOTHING else can do about his behavior". My neighbor has, 3 weeks in row, hit my city garbage cans with his truck (he parks on the curb in between our two homes deliberately because his driveway and other side of driveway stay emtpy), backed into my car, has moved my city garbage cans from resting under/on his truck, and has been CT'd from my property but continues to trespass. Real Star Property Management has done nothing to stop this behavior from their tenant because he simply pays his rent. How is hitting my car not a lease violation? How is flipping my camera off not a lease violation? How is trespassing after being CT'd by Police not a violation? How are all these things appropriate behavior for Real Star Property tenants? How is a registration 8/25 parked on this property not a violation? How is my tenant parking close enough to my driveway where he is covering my concrete that starts my driveway, not a violation? If I were allowed on this website to post pictures... I have pictures of truck on garbage cans, neighbor and girlfriend (who i believe is not on the lease due to her registration being 10 months invalid) trespassing, neighbors' moving my garbage cans, and pictures of the invalid registration and neighbor flipping me off through my camera. I have videos and images that has all been shared with Susana with Real Star Property Management. She has decided it be best they do nothing because he pays his rent. He only cows his lawn two times per season. I know this because he is my neighbor and I can hear his mower and weedeater so, therefore; he does not up keep his lawn like Real Star Property thinks. His christmas tree from 2025 stayed on his lawn curb for months. I do not know how Real Star Property Management can not do anything about this being that it is on going. He was CT'd, that did not stop him. He was supposedly spoken to by Susana, that has not stopped him. Real Star Property Management, take action and tell your tenant to park on the otherside of his driveway or in his driveway. He is CT'd from my property which means, stop blocking my property with your truck and then trespassing to unload your groceries.

    I love being charged $75 for a lock out fee . I had no notice that two men would be entering my…read morehome, with me and my two children alone. Yes , I will definitely be letting TWO strange men into my home while I'm alone with no notice from real star that this would be happening, as a 5'2 female . Not to mention I'm a college student and when they arrived I was literally walking to my vehicle to attend class, there is no way I would put my children in danger like that with a babysitter and me not home. NOTIFY YOUR TENATS SO WE FEEL SAFE . This is our home. Very unprofessional. $75 for protecting my kids safety. If you would please do a curtesy call, email anything really . There's weirdos everywhere these days pretending to be someone they're not , to come into your home and rob you, etc. I've never lived anywhere that people just show up unannounced. I would be more than happy to work with REAL STAR in the future but respect really goes both ways. Very disappointed in this behavior. Making me pay a fee for using my judgement as a mom to keep my family safe is disturbing and says alot about the integrity of this company. Especially in this economy. Before you respond and tell me that there was an email sent, no there was not! That was what was told to my husband when he called and explained that he did not feel safe with the situation, and he agreed with the way I reacted. No email was sent and no phone call, just too strange at my door trying to come into my home.

    Central Texas Property Management

    Central Texas Property Management

    (10 reviews)

    I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

    It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

    Stetson Property Management

    Stetson Property Management

    (75 reviews)

    EXCELLENT. If you're looking for a highly competent, professional team, make SURE to contact…read moreStetson Property Management. They work VERY hard to find the perfect tenant, they keep you informed on everything, they have NO hidden fees, and working with them has been absolutely fantastic. If you're a renter, know that Stetson goes out of their way to make sure your property is spotless and to the highest standard. Texas is lucky to have Stetson!

    Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

    Leon Valley Realty - propertymgmt - Updated September 2026

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