I came on Yelp to see updated reviews as we've been coming here for years and service was always great! Rebecca Reilly is wonderful, Dr. James and Cree good, front office staff were excellent getting us in for an appt the same day. Recently things changed. I was notified by my insurance Dr. C isn't accepting it after August however Rebecca and Dr. James are but the office staff has changed and now you wait on the phone forever to get thru, prescription refills are a nightmare and I'm wondering if this office is no longer the great place it used to be? read more

I'm not even sure this is a real place anymore. I've been consistently calling this office for THREE WEEKS to request a referral. No one has answered the phone. No one has ever returned a voicemail. I've had lab tests misplaced, MRIs cancelled because the doctor didn't talk to my insurance, and been put through incorrect blood labs. Their patient portal doesn't work for me at all. Error messages every single time. At this point, I just need to talk to someone so I can retrieve my records. Stay away from this place. read more

This review is for the Cimarron location. I rarely leave negative reviews, but I feel compelled to leave a 1-star review because of my experience with the front desk receptionist, Christina. A few days before my appointment, Christina called to ask if I had changed insurance because she couldn't find my coverage. I didn't have my insurance card with me at the time, so I told her I would call back once I had it. I contacted my insurance company, and they confirmed that my coverage was active and nothing had changed. I then called the doctor's office and spoke with a different staff member, who simply said, "That's fine. Just bring your insurance card to your appointment." When I arrived for my visit, Christina asked for my insurance card. After looking at it, she said she actually needed my new member ID because the ID number on file was different from the one associated with my current coverage. This was the first time anyone had explained the actual issue to me. I immediately said, "Oh, I'm sorry. I didn't realize that was the problem. Let me call my insurance company and get that information." Instead of simply explaining what was needed, Christina began lecturing me, insisting that she had already told me this during our earlier phone call. She repeatedly argued about what she remembered saying rather than listening to what I was trying to explain. Her tone was condescending and dismissive, and she continued arguing even after I explained that this was not the information I had been given. The entire interaction could have been handled with one simple response: "It sounds like there may have been a misunderstanding. Here's what we need. Would you be able to get that information for us?" Instead, it became more important to prove she was right than to help resolve the issue. I'm honestly disappointed that someone working in a medical office would communicate with patients this way. My entire family has been coming to this practice, but after this experience, we'll be looking for another provider. read more

Lucretia Hull is the worst "doctor" I've ever had in my entire life. Doesn't care about her patients and is condescending. Office wait times are always excessive. People will seem to get called into appointments before you do, despite showing up after your own appointment time. The entire purpose of this place seems to be a schadenfreude against the peasantry for having medicaid. read more

Who likes going to the doctors office??? I'm assuming NOBODY. But as nervous as it makes me going to the doctor, in my experience, the staff is so kind and my PCP, Rebecca Reilly, is amazing. Honestly, so darned kind and so understanding. On top of that, the staff, Bernadette, Sarah, Paige, Troy, and Chelsea--incredible people. Not only are they welcoming but they worked really hard to get me meds that I needed. They pushed for prior authorizations faster than any other office that I've worked with. They followed up with me EVERYTIME they said they would. I love them and I'm so glad they're my providers read more

Rebecca Reilly is absolutely fantastic. I have been using DOCTOR'S CENTER for many years. She is always so professional and caring and kind. I highly recommend Ms.Reilley She has taken care of all my medical issues and always makes sure I get top notch medical care. Thank you so much and appreciate all you do to help me. read more

All of the front staff working the phones, booking the appointments must really hate their jobs because they will put you on hold over 30+ minutes and when they do eventually answer you, you are a nuisance to them. They have the WORST condescending attitude and will expect you to know healthcare with making you feel incompetent. Please go elsewhere I cannot believe Drs let women like this represent their office- But then again this is a great representation of the USA Healthcare system. read more

This is a magnificent general medicine clinic that I've been going to for almost a year now. I got very lucky that when I turned 65 and was forced to use medicare (thanks again to the u.s. government taking care of its vets? He says sarcasticly) this was the first office I tried and they have been superb. It's pretty simple make an appointment, show up on time, check in and be called in to see your Dr. I'm not choosy and so far haven't seen what I consider a bad practitioner. They are a general practice as far as I know don't offer any specialty care (probably refer you to a specialty Dr.) They do have a lab room where they can draw your blood which is very convienient. All in all I would reccomend this office to anyone needing a Dr. Very good experiance. read more

This is a great office! We were coming to their last location on Warm Springs and everyone was great to work with but this new location is excellent. Very responsive, easy to reach by phone for anything, can get an appt quickly and PA's have been really good. We've gone here after failed appt at Urgent Care AND ER and have gotten great attention, prognosis (better than many other places) and instant results. I highly recommend this office of Doctor's Center. read more

Dr. Leo Capobianco has been my Primary Treating Physician for the last 10 years and has always taken solid great care to ensure that I am in the best of health in a wide range of ways from his medical treatments to his recommendations for Referrals to the Specialists I've needed. His office has skilled quality employees who are always happy to quickly coordinate all the accompanying support necessary to bring about their seamless service. They are all down to earth people who treat you like family. Additionally, his office has its own Lab. So, you're not handed that sheet of paper saying go there and get this lab work done. Very Convenient. I often tell people that if Dr. "C" wasn't such a great doctor he could easily have been a great professor teaching medical students working on their MBA in Healthcare Administration. read more

I've been going to the Doctor's Center for years. Dr. C and the staff at Henderson are so kind, attentive and helpful! I am so grateful!

They are all wonderful people the office staff, the nurses and the PAs: Rebecca is amazing and One the Kind person, DrC, he treats you like your part of his family. I have never had a bad experience with them. Looking for good health care this is the place. I love this place had an awesome experience. I highly recommend this location for your family health care. read more

Henderson location is a Joke, you go for set appointments and sit in the office for long time. do not try to call them, on hold for long period of time , 30+ min , then they hang up on you. This location may need a new office manager, or some sort of overhaul... Will be looking for a new Doctor. read more

There is absolutely no follow up with the office staff. For MONTHS the referral was being faxed to wrong imaging location.

I read fantastic reviews about him but after that first big smile when I signed up with him I have only seen him twice. He is way too busy. seems like they push you to see their nurse practitioners: If you are the type who wants to see YOUR GP don't go there. Last time I wanted to see him he's was booked out weeks. They make a face and ask you questions why you want to see him?? Seriously. When I finally saw him he was cold standoffish and did not let me finish explaining my symptoms and said "never mind" He left the room without saying anything to me and told the front desk to book me 3 months out. The feeling I get is they want to make the money of their patients but encourage them to go to their nurse practitioners. He's in a big hurry to be in and out. Plus he only comes Thursdays to the Cimmaron office and looks like he doesn't care or empathize with older Cancer patients. Plus his nurse practitioner gave me a med for flu Doxycycline Hyalate 100mg that does not cure any time of flu? The med gave me the worst side effects abdominal pain under my rib cage horizontally going around my diaphragm. It was so bad I could not sleep all night and kept vomiting. I had to call dispatch health on the 4th day and they had to call an ambulance and send me to Southern Hill Hospital. are the pharma giving them kickbacks for prescribing such irrelevant hard drugs with extreme side effects?? I wrote to him but he never responded. Shows the level of care. read more

This place is a joke Dr. Capobianco is the rudest provider I've ever come across. This might be a little long, but please bear with me.. I had been going to this provider at the other location on warm Springs, which is now closed for a couple years. I believe I started in 2020. At first, it was pretty good and I was happy but I hadn't seen Dr. C up until last year in 2024. he never would listen to me, cut me off during conversations and always had an attitude with me.. with all the things going on in my body, which I will get into he would say oh Christine, it's just your age. It's probably arthritis. Well, deep in my heart I knew it was more than that. I always say listen to your body. We know when something's wrong. I finally changed primary Doctors because I never got anywhere with this place but an attitude.. thank God I found a new provider that actually listens. Now this is where it gets interesting , last week I had received a call from my insurance requesting that one of their contracted providers do a home visit to discuss my diagnosis. So upon her arrival and discussing things that she had listed, my mouth dropped. I was blown away what was put in my medical chart all lies. But I guess it's OK for them to make up stuff. They don't want to treat real issues but they'll make up things.. I'm gonna list some of the things because what a joke.. first they listed narrowly and spinal stenosis, which I do have issues with my neck, but also major issues with my lower back and I have MRIs to prove it. Herniated disc, bulge disc, etc.. but that's not even mentioned. I had back surgery 30 years ago because I was hit by a drunk driver , then they list, anxiety, depression always wanting to give medicine which I don't need. I don't have anxiety and I'm not depressed, poly arthritis, which I find this kind of funny because my endocrinologist was telling me that I needed to see a rheumatologist because I had a positive RA factor and Doctor C refused, but can diagnose me with poly arthritis, make that make sense. , adrenaline gland disorder, sleep apnea which I was tested for and I don't have it, but I guess because I'm overweight he wants to assume that and put it in my medical chart, top of the cake listed psycho activity dependent, now when I started seeing Dr. C I had recently had surgery for a tore Achilles tendon was on a knee scooter for over six months and a walking boot for a year and a half.. but he's gonna say that I'm seeking drugs. I never got one pain pill from that dude.! Nor did I ever ask for one. Then also type two diabetes. I've never been diagnosed with that. All my blood work has come back great.! None of my real issues are even listed that I have going on. Only made up ones that maybe get the insurance to pay more. I don't know, but if I were you, I would run and never look back from this place.. I don't see how they think it's OK to list things that I've never was even diagnosed with! Unbelievable! Very disappointed that doctors think this is OK if I could give this a zero rating I would but I rated it a one because that's the lowest I can rate! Don't waste your time look for other providers that will listen. And give you referrals to see correct doctors. I wanted to add my name to this so they can see who actually wrote this.Christine Mitchell oh btw nothing was listed about actual things that I have going on which I will list. Knee surgery because I tore my meniscus and is actually worse now than before, shoulder surgery, three surgeries on my left foot which the doctor completely messed up have more complications from that now, my original back surgery, which has been thoroughly discussed, neuropathy in both my hands and feet, three years ago I kept telling the doctors there that my hands hurt I was dropping stuff, etc. Again I was told oh it's probably just your age probably arthritis so i asked then to go physical therapy. Thinking OK well maybe that'll help. Even the therapist was like Christine . This is not arthritis, because for one, arthritis doesn't like cold. And anytime They do physical therapy. They always ice after each session. She was telling me at the time, because I told her my doctor would do nothing about it. She said you need to find another doctor then.. so I did and guess what? Diagnosed with neuropathy, but that was all ignored. We're supposed to be able to trust our doctors and this is a perfect example of. They completely broke that trust.! Very shameful completely disappointed and left beyond devastated and shattered read more