The staff at Visions Optical were very friendly and knowledgeable. I purchased glasses there…read morerecently and I felt that the staff took time with me discussing all the lens Options. I will definitely buy my next pair of glasses there and I will be bringing my children in for a free eye exam.

Recently I had my eyes examined by Dr. Navdeep Singh who became concerned by what he thought might…read morebe a retinal tear. The office worked diligently to get me an appointment in Victoria with a specialist but it couldn't happen in a timely manner. The long weekend in July was happening! Thankfully they were able to secure an appointment for me about 10 days later in Vancouver. A small hole in my retina was repaired that afternoon by laser in the retinal specialist's office. Thanks to everyone at Woodgrove Optometry for their focus and perseverance. Good catch!

The doc must book three patients all within the same time slot because I am always stuck waiting…read moreatleast 30mins past my appointment time. Absolutely terrible service. Would not recommend

I wish we had access to more stars From the second I…read morecalled to make an appointment (with the most engaging Ashley) this experience was a dream . I came in with what could have been edging on a serious upcoming issue which Vik, my doctor considered very carefully as we proceeded through the process. From explanation to result I was totally at ease, understood my options and the possible outcomes, costs and his opinion. Then, Vik even suggested getting in to see the retinol specialist in the office upstairs (one of only 4 on Vancouver Island) and once he got my ok, he bolted upstairs to speak to their VERY busy office and amazingly managed to get me in that very afternoon. Their reasoning- "Oh we really like Vik and the whole team at Eye Plus" . Eye Plus is worth the drive and it's worth your eyes. Book an appt and put your mind at rest and enjoy the experience. Can't say enough. I'll probably bring them chocolates next time I drive by!

Very disappointing. I left with a full blown panic attack after being refused my mask exemption. I…read morewas not told when I called that I needed a doctor's note and according to Dr. Henry's guidelines, no note need even be presented. it is not anyone's business why I cannot wear a mask and quoting the BC CDC site: "People who cannot wear a mask or who cannot put on or remove a mask on their own are exempt. Some people cannot wear a mask for psychological, behavioural or health conditions. Some people may also need to remove their masks to communicate due to a hearing impairment. Be respectful of people who can't wear a mask." Please get educated people! I was told I could wear a bandana, which is ludicrous. I really need glasses as a lens fell out of my old ones but I won't go where I'm not welcome.

I visited your store on Commercial Street in Nanaimo just before Christmas as I had a problem with…read moremy glasses' I was very impressed with the friendly staff and the service I received. My glasses were fixed and I was on my way in no time. Thank you Tony Mayor

My eye test went smoothly the doctor and staff very friendly and professional…read more My local FYI location in Ladysmith was booked months in advance so I had to drive to Nanaimo for this test. I'm 82. After ordering my new lenses at the Waddington location on Nov. 20th I asked that they please be sent to Ladysmith for pick up. They aggreed. As the Post Office was on strike I had to wait until Dec 17th when it was over. When I didn't get them before Christmas I called FYI. It is now Jan 4th, I have called Nanaimo once and Ladysmith twice and after being told each time they will be shipped right away, they have still not been mailed.

My sister had broken an arm off her classes. FYI on Waddington in Nanaimo installed two new…read morematching arms and wouldn't charge us for them. Great friendly and efficient service - Shayne

Fantastic place to get glasses. The prices cannot be beaten. I encourage you to get a quote and try…read moreto compare with other places. They are top notch. They made me glasses in less then an hour, and when I had to order them in they were quick. I will be getting my glasses from here exclusively in the future. Highly recommend all their sales people, they really want you to get the best deal. ALso, cannot say enough positive things about the doctor, Ian Scholfield. Best optometrist around, always willing to find you a solution.

RE: Image Optical Woodgrove Mall Nanaimo BC Having bought…read moreone pair of glasses ($400.+) I had to go back because no one there had checked the appropriateness of the prescription for the reading part. Corrected with only a little pushing necessary. Later, I got another pair that will not sit squarely on the face, They are 'superflex' frames and go askew easily, constantly, making reading difficult and nauseating. As well, the bottom frame of the glasses do not fit in the channel of the frame making the glare from the bottom of the lenses brilliant at the bottom of my vision. When I returned to the store I basically got the brush off and there is nothing they can do beyond an adjustment to the ear pieces that does not fix anything. I have taken a felt marker to darken the edge of the exposed lenses at bottom so they don't glare into the eyes. That works though it looks off and if anyone asks I am happy to tell them where I got these substandard glasses. What is the point of having anti glare and transition applied at great expense only to be defeated by glare from the bottom of the lenses??? $400.00 buys a lot of bad advertising.

Found Almost Famous Laser on Google and appreciated excellent reviews, online appointments and…read morepricing. Easily booked my appointment online and called to confirm as my email was full. Spoke directly to Amanda, the owner who was delightful, I told her I had booked into an available time for full facial IPL laser and plan to book another day for face and neck as there was no availability, she said if I wanted she would be happy to do it all at my appt as I was the last appt of the day! I showed up 15 min early and completed paperwork and a consult w/ Amanda who reviewed my skin, expectations and post treatment care. Her office and treatment rooms were beautiful and clean, her equipment also spotless and well organized. She completed the treatment and it was obvious she knew her stuff and her equipment well. I am completely satisfied and very happy to have found this wonderful practitioner and business. I will definitely be back. Thank you Amanda!

The cost is the highest in BC, way over priced. Yes lovely decor and nice staff but is it worth it?…read moreI just wanted a vision test. Go here if you don't mind pay $100+ more than other places. I have insurance and still ended up paying on top of that and with the seniors' rate after MSP.

Might be the best but also the most expensive that I found. If you have insurance no problem. Found…read moreanother reputable place for 1/3 the cost.