Cancel

    Open app

    Search

    LensCrafters

    2.0 (1 review)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

    You might also consider

    Recommended Reviews - LensCrafters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - LensCrafters

    Kyber Optics

    Kyber Optics

    2.2(6 reviews)
    2.3 mi

    I was given a new prescription by Memorial Eye, so I stopped at the optical section (KYBER Optics)…read moreon my way out. Ted was the person who helped me. I tried on a few frames and depended on being told if shape, size and color were right for me. One particular frame Ted said was good on me. Ted did NOT check for correct fit, feeling how close they fit on my face, just "trying on" didn't give me any perspective of how tight they were. So, based on Ted's approval of how "good" they looked on me, I placed my order. After finally (2weeks) receiving my new glasses and wearing them, I was not happy. They were so tight on my face that a deep indentation was left on both sides at the temple, giving me a headache. I went back to KYBER Optics for an adjustment. Ted broke the frame trying to make the adjustment and had to order a new frame - another two weeks wait. After receiving the second frame, Ted again made the adjustment on the temple piece. The temple piece again was too tight at the area over my ear. Ted said "it is my fault for not checking for correct fit when you ordered". Ted was not able to adjust the frame for a correct fit. Ted said to choose a new frame and he will take care of the return and insurance charge. He did not take care of a new frame, saying I would have to pay $403.00 and so, being on SS I am "stuck" with a pair of glasses that I cannot wear. KYBER Optics has LOST a client for life. Ted is not a man of his word, did not tell his manager that he did not check for fitness and did not admit it was his fault that I have a pair of glasses that do not fit my face.

    I was taken care of by Barb to order a new pair of Rx glasses and my first pair of Rx sunglasses…read more The glasses took a few weeks to arrive because the frame I chose was on back order. Those look and fit great. The sunglasses I ordered were Ray Ban official frames and lenses. I have had them sent back three times now because the Ray Ban lab messed up my prescription twice and then had an issue with the polarization being messed up on one lens to the point that I couldn't see clearly out of the left lens. Barb has been diligent in keeping me updated through the process and sending emails to her manager in regards to the QC issues coming from the lab. We are about 2 months into this process of trying to get my sunglasses right after many attempts and the lab continuing to make mistakes. I will likely never order anything from the Ray Ban lab again due to their lack of QC and laziness in reading the paperwork for my glasses that I spent over $400 for. Despite all of the headaches, Barb has been wonderful in the process and she is very pleasant in person and over the phone. I am hoping that this will be the last time the lenses need to be sent back.

    Pearle Vision

    Pearle Vision

    3.1(16 reviews)
    2.0 mi

    I walked into this location thinking I had an appointment, but when they checked in the computer, i…read morein fact didn't. Mike offered to make inform me on the spot and gave me his card. He's also kind enough to fix my glasses which were taped together. Shout out to Mike, he's an asset to this establishment.

    Don't know where to start. Female receptionist for eye exam was great. Eye doctor was great. All in…read morethe backend. Now front end where you buy your glasses from the salesmen. I select glasses, good. Glasses come in after 3 weeks. O.K. Then I put them on and I see O.K out of left eye, but the right eye is so blurred that it seemed to make one feel off balanced. I was told to take home and start over the next morning trying them. Still blurred after wearing for a hour. Did this for a week. No better. Take back and they say it will take a 3 weeks again. O.K. Went back to pick up what should be fixed. Salesman waits on someone who came in after me. I told him I am just here to pick up glasses. He tells me to have a seat or come back another time and continues to wait on other person who I did tell him that he came after me. So I left. They got my money for expensive glasses. Service on the front end of store is horrible and disrespectful. The first salesman made me feel that it was my fault they did not work. Second one crapped on me too. Who knows what happens next. will update.

    Photos
    Pearle Vision
    Pearle Vision - Pearle Vision of Harrisburg -- 5030 Jonestown Road / Route 22, Harrisburg       Storefront

    Pearle Vision of Harrisburg -- 5030 Jonestown Road / Route 22, Harrisburg Storefront

    Pearle Vision

    See all

    LensCrafters - optometrists - Updated May 2026

    Loading...
    Loading...
    Loading...