I skip on by the Jeep dealer in my hometown and head to Stillwater Jeep as they are so kind and…read morehelpful. Always nice and attentive to their customers. They have a nice seating area for short service appts. The show room is very large too.

Worst auto dealership I have ever encountered. Had vehicle towed in the night before-went online…read moreand made a 7:45 am appointment on their website to replace a broken radiator hose. Went to the dealer the next morning and talked to the service advisor, signed the paperwork. Hear nothing for 7 hours, finally she calls back and asks which radiator hose-which means despite having a 7:45 appt- they hadn't even looked at the vehicle- When I asked why it hadn't been looked at, despite my early morning appt- she said my appt was with her to check the car in not for a service tech. In over 30 years of taking cars to dealers- never had I heard such an excuse-don't ever go to Fury-worst car dealer experience for a job that should take a hour. 1 star is too high

Omagosh, this place is SOOO nice. Craig & Patrick helped me with all of my questions and found me…read moremy P-E-R-F-E-C-T car. They found the exact make, model & color I was looking for. I LOVE IT!!! The dealership is very welcoming, easy to find and I am so happy I found Cartiva. Thank you for making buying a car so easy. :o) - T. Schulz Minneapolis, MN

Patrick was helpful and knowledgeable. He let me test drive a few vehicles and answered my…read morequestions along the way. He was professional and never pushy and I left happy with my car.

I know that this is somewhere people typically complain...I would too, but I can't-so I'll share my…read moreexperience. I worked with Chuck on getting a car. He was great. Responsive, understanding, reliable, knowledgeable, and HONEST. I searched for months and found that it is rare to come across someone with such integrity, who genuinely cares about getting you a solid, reliable vehicle and a great price. Chuck's a good guy. You can trust him.

Chucked ripped off my daughter! Sold her the most unsafe vehicle. Never buy a car here! Engine…read moreresonator Crack rusted through held up by wire, frame is rotten by both wheel wells, ck engine light is crank sensor code, fuel sending unit level sensor is shot, tires are all weather Crack, front brakes need to be replace rotors rusted and pitted.

Customer satisfaction is not important to the owners if this location. For years getting service or…read moreoil changes at this dealership has been a struggle. They refuse to take any appointments for oil changes and they don't care that customers want appointments. I have gone several times to get an oil change this month to be turned away because they are too busy and can't get it done before they close. So I ask when would be a better time. They always say between 2-3 pm. Yet that's the time I've been coming and I keep getting refused service. I pressed and asked why appointments can't be made and was told it's because the owners don't feel it's necessary. Um clearly the owners are clueless because the customers want it and when customers are being turned away it's clear you need appointments. I was told the owners are aware that customers want appointments but they refuse to do it.

Here's another bad review! Went there after dinner one night…read moreto buy a new Buick. They were closing in a little while. Oscar, our sales person did a great job of setting up test drives, explaining options, etc... It was now closing time, so we all agreed to come back in the morning to try to make a deal. That evening we seen online, other Buick dealers giving $1,000 more than they were offering. We asked for the additional money off our deal, and the MANAGER on duty simply said "NO". Deal done! No sale, no conversation, just no! We left there at 10:30 am and went directly to Valley Buick and by Noon, we had a new Buick. Terrible customer service by the MANAGER!!!!

The car was not cleaned well on the outside or inside. I called and they had no solution but bring…read moreit back through waiting in line. I got the car cleaned between a busy day and a trip it was really poor service and follow up. I really want to use their services and support local. I won't be back until Something changes.

Stopped in for their promotion of free first diamond wash! There was no wait when I arrived and I…read morewas able to go right ahead to get the wash going. I did notice as some of the other people mentioned, that the cleaner machines are pretty strong. One even pushed in my side mirror which seemed like it would take a good amount of force. Overall though for a first free promotion it's definitely a great value, especially with the free vacuums at the end too.

Transparent, knowledgeable, straightforward staff. ability to make an appointment online, loaner…read morecars available, waiting room amenities, including snacks, refreshments, and workstations, and if you're lucky, you may get to be entertained by the cutest little lady, Rhonda. I've had everything from oil changes, to alignments, to brakes to wheels/tire packages and everything in between... Pricing is fair... This place has my business for all of my automotive needs.

Highly impressed with this mechanic in Stillwater. I scheduled an oil change the day before the…read moreappointment - not only did they get me in the next day but my oil change was finished in less than 30 minutes. It was also provided at a competitive price. My hubby has also had some services done here as well and both of us are impressed with their service. As an added benefit, they have an awesome waiting room for guests with free WiFi and a great mixture of seating locations and beverages. I brought my laptop and was able to multitask while work was being done...I look forward to coming back to this local owned shop (when maintenance calls).

I drove 50 minutes in rush hour traffic with a toddler for an appointment with Lisa at Fury Motors,…read moreForest Lake. She texted me the day before to confirm the appointment and I texted back that yes, I would be coming. When I arrived she said, oh I texted you this morning that the car sold yesterday. I was already on my way and do not read texts while driving. Had she called as well, I could have saved myself a miserable nearly 2 hours in the car with an angry toddler. Gave her 2 stars instead of 1 in case this is a rare mistake for her.

Parts Department…read more Came in to buy a part, I know the part number and the list price before arriving so I know what to expect. The parts guy says he's going to help out and give me a deal and knock $50 off the price. The final price was full list. He didn't need to lie and act like he's giving me a deal because I knew what the list price is. Won't be going back.