I hardly know where to begin to express my extreme gratitude to Daisy and her team for the beyond…read moreexcellent service I have received over the past decade. I became a Landlord when I got married in 2006. I had no clue what I was doing and made my fair share of mistakes. Daisy consistently helped keep my rental home occupied with the best tenants available at that point in time. Over the years I continue to be able to raise the rent based on the market and I'm finally making money on this property. Recently I had a tenant break their lease without giving a moments notice. With the help of Daisy and her amazing business partner contractors and Pleasanton Mgmt team members I was able to flip the property and have it re-rented in ONLY 17 days. Not only that but the new tenant paid the full year upfront in cash! To say I am a happy customer is a huge understatement I am over the moon grateful and appreciative to Daisy and her team! I don't know where you're at with your property management journey but I would encourage you to look no further. Pleasanton Management will take care of your property needs. I guarantee that you will be writing the next five star review! Thank you Pleasanton Mgmt team!!!

We recently rented a home with Pleasanton Properties and had a very positive experience. They were…read moreresponsive and helpful, answered every question, scheduled a showing right away, processed our application immediately, and then made our transition as smooth as possible. We are longtime renters in the East Bay, and this has been the most positive experience for us. They care about both the properties and the tenants, and make every effort to ensure everyone is happy. I highly recommend working with them.

I recommend Highlands Point Apartments and can not say enough about the Assistant Manager,…read morePatricia! She is AMAZING and always goes above and beyond to make sure tenant's needs are taken care of timely and efficiently! Management and the office staff are always pleasant and helpful. Maintenance crew is exceptional too!

So to update, I was given the option to leave the apartment and nothing happened to the neighbor…read morewith barking dog with terrible scary neighbor in the unit below me who made lies about my dog and myself. When they were the issue. I decided move again after moving from Washington 15 hours cause I felt no compassion from management Tara and Tracey. I wanted everyone to follow the rules I don't understand why they can't follow rules. The neighbors were not supposed to have anything in the garage and they had a giant dog and a tv and couch and it would bark all day and night and I lived above it and I couldn't sleep. They were so rude to me. Anyways I ended moving out because of them. There were no available units either for me. I had to move out which wasn't fair. Since I drove 16 hours from Washington to come here. In the end Tracey was understanding but during the process I felt the support was one sided to the neighbors who were noisy and breaking the rules everyday. It was my dream to move there but the neighbors ruined it for me. All I have to say is those neighbors are the worst and I lived in building 12 unit 1226. I hope that management handles those neighbors better. They ruined my experience in their apartment and my life.

Update: Real Property Management One helped us to set up a docusign lease agreement for our 2nd…read moreyear of residential property rental. No issues. Thanks a lot!

I moved into a very small, very expensive above-garage studio in Mountain House that is managed by…read moreReal Property Management one two months ago. Upon moving in, I was surprised by the fact that the unit hadn't been cleaned or painted or had any basic maintenance done before I moved in. The walls were patchy, washer smells horrible like mold, several lights that are out of reach were burned out. There were clumps of long hairs all over. The trim that separates the tile from the hardwood wasn't nailed down and quickly came up. The ice machine put out brown ice. I dumped it and found that the inner parts were all rusted. The water/ice filter probably had never been replaced. Within a week the kitchen faucet handle came off. The toilet ran around the clock. The only light in the bathroom went out. All of these issues were made known through the online "meld" reporting system that they use. Photos were uploaded. After two weeks of calling daily about having no kitchen sink handle and having to use pliers to get water going so I could use the kitchen, I finally got an email asking me to "rate my repair". A repair that was completely blown off despite its importance and urgency and my daily calls stressing the importance of needing it fixed. Someone finally came out and put in a new faucet. The toilet was fixed also after my constant calls and badgering. On several occasions I would get a call or two saying that someone would come out within a one hour time period and to be available. I would block out the time period and make sure I was home and no one would show up. So far this has happened 4 times. When I call I go through a dispatch and they tell me that they will be getting back to me soon and no one ever gets back to me. The latest one that prompted me to write this review is the fire alarm. A very simple, easy fix. And trust me when I say I would gladly fix it myself if I didn't just have major surgery a few days ago AND I am 5 foot tall AND I do not have a ladder...at 4am two days ago the fire alarm began to chirp. I knew there was no way I could safely get to it being days post-op. I immediately woke up and put in a "meld request " and made sure to mention all of the facts (I just had major surgery, etc.). I got a call saying someone was assigned to come between noon and 1pm. I was home all day, had my phone on and big surprise, no one came. At 1:45pm I called and talked to dispatch about this and was told that someone would be contacting me and to just wait. No one contacted me. I tried texting back on the text they sent me. No response. This studio is 500 sqf. I just had surgery. There is nowhere to go to escape the beeping of a fire detector. The homes in this neighborhood are just under a million dollars. The rents for studios are $1,600 and up, the rents for homes are $3,000 and up. The cost of living is insane. I'm a single mom. When I say that I have to scrape every single penny just to not be homeless, I mean it. I live here because it was the only option I had that would keep my 6 year old son in a nice community that was safe with good schools and also allow me access to commute to the Bay Area for higher wages. We lost our long time rental of 10 years in April and had been displaced for 5 months without a permanent home. I looked DAILY and applied DAILY for everything I could think of that I could also afford. So when I was finally approved for this home I was absolutely over the moon. Finally a steady home in a nice place. I don't think it's too much to ask for the company who is paid to manage it to do just that. Take care of the basic things that need to be taken care of. Simply communication goes along way. Doing what you say you're going to do and showing up when you say you are going to is simple. It's honest and it's the right thing to do. This company needs to do better. If they need to hire more staff or pay them more, then do it. Serve the people who you are contracted to serve and take pride in your business. Because really, what's the point if you don't even meet the very basic needs of your customers?

As a first time landlord, I am grateful to have found Advantage Property Management Services to…read morehandle renting out my family home. I appreciate the consistent communication and have had all the support I've needed. The amount of relief I feel entrusting such a personal and complicated process to this company cannot be overstated. I feel confident in the quality of service provided, and would recommend Advantage Property Management in any capacity.

APMS offers a seamless, stress-free experience with their effective "hands-off" model…read more Russ and Harrison were outstanding--professional, diligent, responsive, and patient throughout. Highly recommend.