State Farm is amazing my agent Erin received my call 8:05am I was in accident hit in the rear of my…read morenew truck. She took over and before the report of CHP I already had a rented car ready for me to move my day along. I have to say it's a scary situation. State Farm you are my savior. Blessed to be a part of State Farm they really help.

I've been with State Farm longer than I'd care to admit, but with this particular agent for 14…read moreyears, since moving back to California. Most of those 14 years, my interaction with this office has been the removal of my payment from my bank account. A few years ago, someone at State Farm had a bright idea; obtain mileage readings on every car every six months. At the time, we had three vehicles insured with SF, and the readings seemed to come at different times, so we seemed to be reporting all the time. Their website didn't work, so we had to call in the information. Sometimes I'd call it in, and sometimes my husband would call it in. I didn't seem to matter however, somehow, I always got an email a couple of weeks later stating that if we didn't respond, our safe driver discount would be removed. We'd call again, we'd get some excuse or half-hearted apology, and they'd take the information again. About six months ago, we sold one of the cars, so both of us were rerated on our actual primary vehicles. We were always honest with SF about who drove what and how often, but apparently, they'd been rating my husband on my primary car and me on the extra car. About the same time, someone (either them or us) transposed a mileage report on my car, resulting in a mileage that was lower than the one six months prior - BUT - no one noticed until six months later when the actual mileage appeared to show a huge increase in usage. Then, we got a statement from SF, saying that our discounts had been removed but no explanation. My husband called, and was told that the mileage reports had probably missed the deadline, but that it would be corrected. Two weeks pass, and a payment is taken from my account that is about $20 higher than I expected. I called this morning, and my day went something like this: 8:00 a.m. - left voicemail - "I need to understand why the discounts have been removed, and I'd like to know when this will be adjusted - please call me back ASAP". 12:30 p.m. - spoke to Debbie, who stated that we didn't report our mileages in a timely manner (wrong), then that my Camry showed a huge jump in mileage in the past period (I explained that we'd already determined - about six weeks ago - that someone made an honest mistake and the mileage had been reported wrong). Debbie then stated that if there was an error, I should provide a service record showing a mileage during that time and that I should have been asked for that information when the error was discovered. I was not - and proceeded to ask her what period she'd like, so that I could try to provide that. Suddenly, she was very interested in the mileage reports of my husband's truck, adding up numbers and showing that he drives about 8,000 miles per year - my car shows about 10,000. She suggested that maybe due to increased mileage (over having three cars to spread them out), our rates had gone up. When I pointed out that we had relatively low mileage, she backtracked and came up with some other lame excuse. Over and over, she tried to tell me why my rates might have gone up, each and every time speaking over me and interrupting me as I tried to make her understand it's not about the $20. I want customer service, and an understanding of why I no longer enjoy this discount, though neither of us have any tickets or accidents, and fairly low miles on our cars. She said she'd call me back in one hour. 2:30 p.m. - no call, so I called back and spoke to Sharyl. She stated that Debbie didn't have an answer for me, but would call back soon. A few minutes later, Debbie called. She told me what amount I should expect to pay next month, and I said ".......aaaaaaaaaaaand....?" She seemed confused. She asked what I was waiting for, and what I expected. I asked if she'd been listening at all. None of this is about a dollar figure. It's purely customer service related at this point, and I'm seriously concerned about having to deal with these ladies if, God forbid, I need to file a claim for either car or our house. After speaking over me and interrupting me several times, she said she was going to pull our mileage records to go over them with me, and though I tried to tell her that was unnecessary, she put me on hold. I hung up. She clearly did not hear my concerns and chose to focus on various hypothetical situations that may have caused a raise in rates. Once again, people, none of this is about the rate. I would pay twice as much if I felt that our insurance agent and his staff were watching out for my best interests and would provide me assurance in time of need. Throughout our conversations, Debbie used endearments such as "dear" and "honey". I am neither her dear nor her honey, and she is not my grandmother's age. We are insurance-shopping now.

Most definitely do not recommend horrible customer service guy who I think is the owner if he's not…read morehe sure acts like it I think his name was gus he was very rude and had horrible!!!! Customer service..again very rude

Convinient and knows how to do 1120S. I needed help with an S-corp incorporation. I dropped off my…read moretaxes in the morning and it was done by the evening.

Olivia is amazing! She is a seasoned veteran with sooooo much knowledge and professionalism. You…read morewill be in good hands with her and her team, Laura and Erica. Our loan was a tough one but Olivia made it happen. When you need to buy or refinance, this is the agency you want to have in your corner!

Liv work here ? Management less management…read more Been waiting for a plane to land to receive service

I've had several emergencies over the years. I always go to One main in Ontario. The staff is very…read morenice and professional. I downloaded the documents online. Made an appointment for two hours later and the money was delivered into my account within a hour. I would highly recommend One main branch in Ontario.

Very disappointed with the customer service at the OneMain branch in Ontario. I explained that I…read moreonly had one day off to schedule an appointment. Vania said she would call me back but never did. When I called back, I was told my application had been closed without my knowledge or permission. She was rude, unprofessional, and told me my credit would have to be run again if I wanted to reopen it. There was no communication, no consideration for my work schedule, and no respect for my time. Customer service should treat people with professionalism, not entitlement. I would not recommend this location. The last person I spoke was Vania.

Terrible service. Terrible follow through. I left a message for Karen 6 days in a row. No call…read moreback. My mother left 7 messages for Gary. No response. My mom got fed up and picked up her unfinished taxes. As far as my taxes, I had to suck it up. Where else was I to go 2 days prior to tax deadline? They knew this and chose to screw with me. Hell, they only had my paperwork for 3 weeks. Everything was input while I sat with Karen at her desk. I was ultimately told, they had new software and it wasn't working correctly. Really? Do look like I just fell off a turnip truck? So frustrating! At the minimum, this business is unprofessional and unethical. The most disappointing thing is, they claim to be a Christian based business. Needless to say, next year I will be looking for new tax people.

Came here for my taxes this year. The consultants were super friendly, even as tax day rapidly…read moredraws near! They helped wade through the masses of poorly categorized receipts and deposit slips I handed them, then gave me a list of what else they thought I had forgotten (for instance, knowing I owned a house, they knew to ask me for the forms the bank sent me that I forgot to give them - duh!) While I ended up still having to pay in to federal, it was a lot less than what I had calculated in my head based on previous years of working with another "big name" tax preparation company. I wouldn't hesitate to send my friends and family here - and to prove it, my brother is getting his taxes done here as I write this! You can feel confident that your taxes will be done right if you come to Accountability.

This was the first time that we've used H&R Block. Mark our agent, was amazing! He helped with my…read moremother's taxes and then with ours. The experience was quite pleasant and un stressful. We used to do our taxes with the TurboTax app on our computer, but it got to be a hassle. This was much more easier and convenient and well worth the money. Thank you Marc H&R Block. We will use you from now on for all of our taxes.

Everyone is amazing at this office. Marie has great expertise and explains everything so you can…read moreunderstand. My experience here has been the best!

I frequent this location often. Most of the female staff members (I'm sorry, I didn't get their…read morenames but I believe they may be managers) and the male staff member are always very helpful, nice. There were two instances where I encountered this one lady and she was very rude. Did not get her name but she had a rbf on. And hey. I get it, we all have bad days but this was twice in a row I've had this experience with her, mind you. I don't understand how difficult it is to just help someone out (especially when customer service is part of your job). Today, I came in asking for a cash advance from my card. I knew all the info beforehand from the other staff members from different days. The lady looked like she did not want to be there nor give me the time of day. I asked her for an envelope for my cash and usually, they are nice enough to help me place it inside. She just slammed it on the counter, put on some hand sanitizer and gave me a look. Just so very rude. I would have given 5 stars for this location because most of the time, they are quick and professional. But this lady. Whew, please retrain her.

Amazing place to bank. The manager Karime is soooooo amazing to work with. She has been so…read morehelpful for my family. It is located in Albertsons grocery store , so limited seats etc.

Just here for the ATM . This location offers drive up and walk up in the vestibule. Parking is easy…read moreshared with Albertsons. The drive up ATM only offers 20's . So if you need 5's or 100's you have to walk up. You can use physical card or Tap.

Francisco Chen was awesome. He was able to help me with fraud issue and very hard worker even…read morethough he's just a bank teller. Thanks Francisco Chen!