1. Lemley's Cedar Rock Inn

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Calico Rock, AR

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Lemley's Cedar Rock Inn

4.2 (5 reviews)
Closed • 9:00 am - 11:00 pm

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2 years ago

Very friendly and accommodating. Would recommend a stay if you're in the area. Hank (dog) was awesome

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3 years ago

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3 years ago

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7 years ago

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8 years ago

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Hampton Inn Batesville - Guest room

Hampton Inn Batesville

(10 reviews)

Excellent customer service, clean and comfortable rooms. Good breakfast. All you need really. Not…read moremuch more to say I guess. I failed to get pictures but everything was nice.

I stayed at the Hampton Inn by Hilton in Batesville, Arkansas, for two nights while attending the…read moreannual Cave City Watermelon Festival. Our total after-tax cost was $342, and unfortunately the overall condition of both the hotel and our guest room did not meet the level of quality I expect from the Hilton brand. I actually emailed management during my stay with detailed photos and a list of concerns because, as a hotel general manager myself, I believe issues should be brought directly to management first so they have an opportunity to address them. As of writing this review, I have not received a response. The staff members we interacted with were friendly and courteous, which I appreciate. However, the property's condition and attention to detail were disappointing. In our guest room (Room 410), we found numerous maintenance and cleanliness issues, including: * Wallpaper peeling from the walls in multiple locations * Shoe prints and dirt marks on the ceiling * Handprints and smudges on the walls * Greasy fingerprints on the entry door and headboard * Black mold visible inside the HVAC supply vents * Hair, dirt, and debris collected along the edges of the closet, bathroom, and entryway floors * Scrapes and dents in the drywall near the entrance * A loose toilet seat * Uneven bathroom tile with missing grout * Noticeable carpet stains between the beds and in front of the dresser area The deferred maintenance extended beyond the guest room as well. Wallpaper was peeling in the fourth-floor ice room and around the elevator lobby, giving the hotel a worn appearance. Breakfast was another disappointment. We arrived around 9:38 a.m., just before the end of service. While I understand breakfast was nearing its conclusion and the food that remained tasted good, the dining area was extremely messy. Counters were covered with food debris, empty serving pans remained out, and overall presentation suggested that the area had not been maintained throughout service. Regular tidying would have significantly improved the guest experience. None of these issues alone would have ruined our stay, but collectively they reflected a property that appears to be missing routine preventive maintenance and detailed housekeeping inspections. For the price we paid, I expected a much higher standard. Hampton Inn has built a reputation for consistency, cleanliness, and quality, and this property unfortunately did not reflect those expectations. I hope management takes these concerns seriously, performs a comprehensive room and public-area quality audit, and addresses both the maintenance deficiencies and housekeeping quality control. The employees were welcoming, but the property itself needs significant attention to meet the standards guests expect from the Hilton brand.

Jack's Fishing Resort & Motel - Boat Docks

Jack's Fishing Resort & Motel

(3 reviews)

$

Overall, Jack's is a great place to stay to be right on the water (although we couldn't see the…read morewater unless we walked out there as we stayed in one of the 4 queen rooms). Parking is not great for those rooms AT ALL!!! The mattress was extremely hard but some like that so that just depends on your preference. The room was small but we were only in there for sleep so not a huge deal for us. The bathroom was extremely small and hot but again, just there for sleeping. The AC was in the sitting room (no TV in there). Thankfully we brought our fan with us so it would blow air into the bedroom area. My main complaint would be the fact that they rent and shuttle THEIR kayaks or rafts but, even if you spend money to stay at Jack's Resort for the weekend, they don't offer you the option of paying them to shuttle your personal kayaks (that was what we went to that area for). They only shuttle if you rent the kayaks from them. So we had to go down to Angler's to get them to shuttle us up river. Next time, we will probably just stay at Angler's for that reason. On the plus side, JoJo's was a great place to eat and it was nice to be able to just walk over there.

If you are looking for a place on the White River to go Trout Fishing this is it. They have…read moreeverything you need for a very enjoyable time. I've stayed here several times over the years and they have always gone out of their way to help make sure I had an enjoyable time. Although Jack and his wife have passed on the family are still running things. They have everything you need to go fishing. You can rent a boat with a motor, fishing poles and bait. Or you can employ a fishing guide to take you out. They are independent contractors but, provide a terrific service at a reasonable cost. We always stay in a river side room that has a screened porch out the back. The resort is rustic but, very clean with a restaurant right next door. They also provide grills so you can cook what you catch for supper. Don't pass this place by.

Holiday Inn Express & Suites - Heber Springs - Hit Cocoa bar and matching tree. They put up at least a dozen Christmas trees.

Holiday Inn Express & Suites - Heber Springs

(16 reviews)

$$

We stay here 3 times a year and the staff is always wonderful. I needed a new room today but the…read morehotel was booked. F. Johnson, staff, got me a room!!! Thank you Holiday Inn!!

We had stayed at this hotel before and had a very good experience, which made this recent…read morefive-night stay across three rooms especially disappointing. The property no longer feels like the hotel we remembered, and the overall cleanliness, breakfast, and customer service have noticeably declined. On our first night, we opened the pull-out sofa for our child and found Cheetos, Cheetos stains, and hair on the bedding. We had to go to the front desk ourselves to report the issue and obtain clean bedding. It was extremely unpleasant and concerning that the sleeping area had not been properly cleaned. We also repeatedly experienced problems with the new coffee machines, which produced poor-quality coffee with grounds in the cups. I reported the issue to three breakfast staff members and a front desk employee, but nothing improved. After checkout, we learned that K-cups were available at the front desk, but no one mentioned this alternative when we first reported the problem. The breakfast offerings have also declined significantly. There were fewer choices, little variety from day to day, bacon only once during our five-day stay, and no longer a juice machine. Cookies that were previously available at check-in were also gone. When my sister asked about the cookies, she was told they were only made depending on "who is working and if they want to make them." Regardless of whether cookies are guaranteed, the response felt dismissive and unnecessarily rude. The most frustrating issue involved a disputed towel charge. I was charged for a towel stain that I do not believe we caused and contacted the hotel to question it. After my initial call, I followed up twice by email and received no response for weeks. I eventually had to contact the corporate office to get someone to address my concern, and only after that--and a third email to the hotel--did I finally receive a response. The lack of communication was extremely frustrating, particularly given that we had already dealt with a significant housekeeping issue ourselves on the first night. Individually, some of these issues might seem minor, but together they reflect a noticeable decline in cleanliness, consistency, communication, and customer service. We understand that ownership or operations can change, but those changes should not come at the expense of basic guest care. Overall, this stay was a major disappointment compared with our previous experiences. The repeated housekeeping and coffee problems, reduced breakfast offerings, dismissive staff interactions, disputed charge, and especially the lack of follow-up from management left us feeling that our concerns were not important. We hope the hotel takes this feedback seriously, because there is a significant difference between the experience we once enjoyed and what we experienced this time.

Lemley's Cedar Rock Inn - hotels - Updated October 2026

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