We will always turn to Rolen's for our plumbing needs. We have worked with other plumbers in the…read morearea but this one is the best. He is reasonable! timely, and extremely knowledgeable. He took the time to give a full explanation of not only what he was doing but also explained what had caused the issue and what we needed to do going forward.

I hired Blaine Rolen to install a water heater and pressure regulator in my recently purchased…read morerental. I have worked with many plumbers in the past and have never met someone with the knowledge and integrity Blaine has. Rolen's Plumbing gets 5 stars for professionalism, courtesy, knowledge, timeliness and price. They really care about their customers and quality of work. *****

I just got off the phone with The Drain Man and was surprised that I was told what my problem was…read morewithout him coming out and charging me for his time for something he couldn't take care of until I contacted the utility company and another service first. Honestly and fairness goes a long way with me. From this point on, I will only call The Drain Man for my plumbing needs, no one else.

The refund check, sent to me by Chuck, has cleared the bank. I will reiterate, I truly wish things…read moredid not have to get to this point.

I needed a new water heater. At 11 pm the day before I called him, it started overflowing. I called…read moreForrest...who asneered the phone () and said he would be by a little later. He showed up at 12:00 and was finished by 1:30. AMAZING! Prompt, efficient and nice! Please......call Forrest before you make a decision about plumbing. I am so pleased!

Needed to call a plumber because my kitchen sink would not drain. It had a clog that no amount of…read morechemical drain openers or the snake that I rented could clear. I tried everything and spent several days working on this because I hate to call a plumber if it is something I can do myself. Turns out, this was not something I could do. Darn. Someone suggested Forrest the Plumber, I called him, and he sent out his guy the next day with a contraption called a chain snake or something like that. It had two large pieces of chain link on the end and where it attached it could spin "inside" another housing that he fed down the pipe. He guaranteed it would clear the pipe and "keep it clear" up to one year or he'd return and do it again for FREE! It cleared it. It cost almost $400 though, but what are you going to do? If it clogs again, I will definitely call him. It has been a month or so and still working!

We had PA out to our home a while back. The plumber was awesome. He explained the issue and fixed…read moreit quickly. very affordable as well. I also want to say, their new billboards are AWESOME!! The pup is adorable! Whoever created those is a genius!

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a problem on the weekend, but they still got in touch and worked with me right away. They…read morealso worked with me about the problems with the old unit and the installation of the new one, finding discounts and getting me a great price. Installation occured within a couple of days.

Check every thing before they leave. When I bought the stuff for my floor , I miscalculated how…read moremuch underlayment I would need. I only ordered 1 box, instead of 2. Marcos had to go to Lowes and get another box. The company charged me $50 for that trip plus the $80+ for the stuff. I would think they would leave the rest (about 1/2 box) with the rest of the flooring, but no. We cant find it any anywhere. My Daughter was planning on using it in a small hallway down stairs. So please check everything before the workers leave.

They did a fabulous job on my back porch. I couldn't be happier. They completed the job and…read morecompletely cleaned up the site. Very nice.

Don't choose them unless you want to be treated poorly for no reason…read more I can't believe the level of unprofessionalism. If you're having a bad day, don't take it out on a customer, especially when they haven't even done anything wrong. Nasty woman. Go elsewhere.

Great busness and great people to work with . quick call returns and service . great value , quick…read morewhen service is requested

Seth came out to our house in Sevierville the same day we requested a quote for a leaky shower. We…read morehired him on the spot as he was very courteous and knowledgeable. Within 2 hours he had fixed our leak, regulated our water pressure and suggested future things we may need to do to our shower to keep it working. Pricing was reasonable and as expected. Would hire him again in a heartbeat.

Seth came out to fix a leaking bathtub and left us with a leaking sink. He took an incredibly long…read moretime to get the job done, left a colossal, nasty mess in our bathroom, and didn't even finish the work he was initially hired to complete. Upon discovery of the leaking sink, we reached out to him for multiple days. Today, someone else answered his phone and let us know that he'll be "out of town until September, so we can speak with him about our repair/refund then." Obviously, that's not going to work, so we'll be seeking recourse through Thumbtack. Super disappointing. Assuming no one will have to worry about this kind of service while he's "out of town," but still... felt it important to leave a review for other people just in case.

Rich is awesome. Very professional, courteous and friendly. Great job. Had to make 2-3 trips to…read morehardware store, but job was done great. Thank you.

I called Rich as a new customer with a garbage disposal issue and a kitchen sink that would not…read moredrain. While he was unable to come out immediately because he was recovering from surgery, he was able to walk me through fixing it myself over the phone in less than five minutes, and free of charge! So grateful for his knowledge, expertise, and kindness and know I will be able to troubleshoot this issue in the future if it happens again. I will definitely be using him for all plumbing and electrical issues in the future! Thanks Rich!!