Very professional and friendly service and showed up quick. They came and changed a tub to a shower…read morefor me the guy Richard seems like a knowledgeable plumber knew exactly what to do

From the owner: Quality plumbing service that offers careful planning and coordination for the greatest benefits on…read moreproject costs, schedule and profibility. Licensed Master Plumber with over 25 years of plumbing by strict plumbing codes to avoid service calls.

I just got off the phone with The Drain Man and was surprised that I was told what my problem was…read morewithout him coming out and charging me for his time for something he couldn't take care of until I contacted the utility company and another service first. Honestly and fairness goes a long way with me. From this point on, I will only call The Drain Man for my plumbing needs, no one else.

The refund check, sent to me by Chuck, has cleared the bank. I will reiterate, I truly wish things…read moredid not have to get to this point.

Uninstalled and removed 4 toilets and installed 4 Kohler Adair comfort height toilets. They were on…read moretime. Got done on time. Quote was accurate. Pricing was fair.

I used yelp to find a reliable contractor to install a new water heater on a Sunday evening. I…read moreheard back from Shaun the same day with an estimate and they installed on time. They were courteous, efficient and professional. Highly recommend.

Don't choose them unless you want to be treated poorly for no reason…read more I can't believe the level of unprofessionalism. If you're having a bad day, don't take it out on a customer, especially when they haven't even done anything wrong. Nasty woman. Go elsewhere.

Great busness and great people to work with . quick call returns and service . great value , quick…read morewhen service is requested

Seth came out to our house in Sevierville the same day we requested a quote for a leaky shower. We…read morehired him on the spot as he was very courteous and knowledgeable. Within 2 hours he had fixed our leak, regulated our water pressure and suggested future things we may need to do to our shower to keep it working. Pricing was reasonable and as expected. Would hire him again in a heartbeat.

Seth came out to fix a leaking bathtub and left us with a leaking sink. He took an incredibly long…read moretime to get the job done, left a colossal, nasty mess in our bathroom, and didn't even finish the work he was initially hired to complete. Upon discovery of the leaking sink, we reached out to him for multiple days. Today, someone else answered his phone and let us know that he'll be "out of town until September, so we can speak with him about our repair/refund then." Obviously, that's not going to work, so we'll be seeking recourse through Thumbtack. Super disappointing. Assuming no one will have to worry about this kind of service while he's "out of town," but still... felt it important to leave a review for other people just in case.

I needed a new water heater. At 11 pm the day before I called him, it started overflowing. I called…read moreForrest...who asneered the phone () and said he would be by a little later. He showed up at 12:00 and was finished by 1:30. AMAZING! Prompt, efficient and nice! Please......call Forrest before you make a decision about plumbing. I am so pleased!

Needed to call a plumber because my kitchen sink would not drain. It had a clog that no amount of…read morechemical drain openers or the snake that I rented could clear. I tried everything and spent several days working on this because I hate to call a plumber if it is something I can do myself. Turns out, this was not something I could do. Darn. Someone suggested Forrest the Plumber, I called him, and he sent out his guy the next day with a contraption called a chain snake or something like that. It had two large pieces of chain link on the end and where it attached it could spin "inside" another housing that he fed down the pipe. He guaranteed it would clear the pipe and "keep it clear" up to one year or he'd return and do it again for FREE! It cleared it. It cost almost $400 though, but what are you going to do? If it clogs again, I will definitely call him. It has been a month or so and still working!

Check every thing before they leave. When I bought the stuff for my floor , I miscalculated how…read moremuch underlayment I would need. I only ordered 1 box, instead of 2. Marcos had to go to Lowes and get another box. The company charged me $50 for that trip plus the $80+ for the stuff. I would think they would leave the rest (about 1/2 box) with the rest of the flooring, but no. We cant find it any anywhere. My Daughter was planning on using it in a small hallway down stairs. So please check everything before the workers leave.

They did a fabulous job on my back porch. I couldn't be happier. They completed the job and…read morecompletely cleaned up the site. Very nice.