Rude receptionist. Owner was assigned to me for a lip wax. It was the worst and most unprofessional…read moreI've ever received in the 40 + Yeats of receiving them. I'm originally from Central Connecticut and any spa that performed a lip wax always cleansed the area of makeup base and used a magnifying loop to better see the baby fine hairs on the lip. Then pluck a couple that may be strays and apply a soothing lotion. Thus owner did not use a loop, rushed through the process, I told her I could still feel a ton of prickly hairs so she proceeds to rant about hiw she's a legend in the industry. She then gets aggressive with tweezing BUNCHES of hairs all at the same time which HURT!! Why was so much still there?? Never applied any soothing lotion!! She is absolutely a train wreck and unprofessional!! I have never experienced this at other spas over 4 decades of having this performed, EVER!!

Largely happy with my experience at Le Spa. I had my makeup and hair done for a wedding. I was only…read morea guest but I am terrible at doing it myself. My only issue with the service was the price, as I felt it was rather expensive for what I got done.

I was in desperate need of getting my eyebrows done, and I found this business--I'm so grateful I…read moredid. The owner did my eyebrows; she threaded and tinted them, and I am beyond happy with the results. They're perfect. The place is clean, and she is so professional and knowledgeable.

I've been going here for a couple of years after the place at the mall closed; they have always…read moredone a great job and I will continue to get my eyebrows down here.

I had my first appointment with Suzette, for a set of lashes and had my brows done. I absolutely…read morelove her work, she's very well educated, and professional. She informed me on all the different lashes I could get and helped me make a decision. She is truly an excellent artist in her field. Her prices are very reasonable, and her space is very calming and relaxed. If you are looking for lashes, do yourself a favor and book with her. If I could I would give her ten stars.

I will be going back to this place!!! Suzette was wonderful! She was so nice and professional, yet…read morehad a great balance of being personable. She was super honest and wanted to make sure I left happy.... and she succeeded!! Thank you again Suzette!!!

Thank goodness for Yelp!…read more My eyebrows needed saving. I have a feeling coming to Robin and only Robin, on a regular basis I will get my brows back to what I want them to be.. full.. not butchered. There are not many options around this area, so I highly suggest spending the extra $10 or so for someone who actually cares to take their time, has talent, and skill with eyebrows. She filled in my eyebrows after waxing them to show me what I could do temporarily, while they grow back in. 5 stars for service, friendliness, & cleanliness

Robin is by far THE BEST brow artist I've ever went to in the twenty years I've been waxing. She's…read morevery thoughtful about every wax and pluck and my brows have never looked better. She's very pleasant and warm and her prices are reasonable. She makes the transaction easy by accepting payment and tip on a credit card too. Her space is a hidden gem behind an antique shop in downtown New London. Parking is never a problem. I strongly recommend her services!!

Mary is the best! She made time for a last minute appointment for me. I haven't had a wax in almost…read morea year and Mary made sure I was comfortable and explained everything she was doing. She saved my eyebrows!! Definitely worth booking with. The atmosphere is amazing and welcoming. Will be back again! :)

Mary is amazing!! Mary provides so many different services, she is so professional kind the…read morepositive calm energy when you enter the studio sets the tone for an amazing experience. I absolutely recommend this studio!! I've been 3 times for vital nano facial & my skin is absolutely beautiful.

I hate giving bad reviews, but I felt that someone may find this helpful - so here it goes…read more I call the nail salon as soon as it opens & make an appointment to come in at 2:00PM. I get there 5 minutes early, and there is a customer ahead of me. Only one nail tech is available at the time & someone who seemed to be an assistant. I wait for 10 minutes until the assistant calls me & starts doing the pedi. Nearly 50 minutes later, the nail tech is still working on the other customer! She then picks up the phone & tells the other person on the line to come in at 3:15, while she hasn't even started on my nails. I had to be at an event at 4:00PM, which I proceed to tell her. She loudly shouts "almost done!". 5 minutes later she rushes towards me & files my nails without even asking what shape I want. I had an event at 4:00PM, so I stopped her & told her i would have to come back. I pay for pedi and tipped 20%. Make an appt at 6:00PM. I come back at 6:00PM, and guess what? Another client is sitting there. I wait until 6:50PM until i get impatient & ask how long the wait is going to be. She then hurriedly finishes everything, and we start at 7PM. She rushed through everything, and I bleed a bit. And i needed to stop her in the middle of it as she forgot to file my other hand to a round shape. I am really disappointed at this point. Nails come out fine, but the wait was ridiculous & her demeanor was unprofessional. I tip her 15% anyway because she is trying to make the ends meet, and may be she's having a bad day. Fast forward a few days, and 3 of my fingers have an infection! (Photos uploaded) I've been getting my nails done for over a decade, and this has never happened to me. Avoid this place until they have a new tech. Just terrible.

I went here on a whim, as I was in the area and I'm so glad I did! Cristina is a lovely woman and…read moretrue artist who works out of hair salon, in the back. I amazing spooky themed gel manicure for Halloween and it's still going strong after 12 days! I will definitely go back.

Payton is super a kind & genuine soul! She will not lead you in the wrong direction when it comes…read moreto lashes. Super clean and welcoming environment, highly recommend!

Cedes is the best lash tech I've ever been to. She was kind and professional . I was comfortable…read moreand relaxed my entire appointment. I won't go to anyone else now! She is the best!

From the owner: Welcome to Eye Love Lashes by Cedes! My name is Mercedes Doyle and I am a lash technician! Happy to…read moreannounce that we have opened up our very own space at 454 Thames Street Groton, CT. I am thrilled to embark on this exciting journey of enhancing beauty and building meaningful relationships with my clients. Go online today to book your next service!

Had my first experience with a bikini wax and I have to say this place didn't disappoint Hope the…read moreowner did an amazing job made me feel relaxed and comfortable. The vibe in there was inviting and welcoming. I already booked my next appointment.

I had an appointment with Amanda and she did a great job. I asked for a classic set, maybe a little…read moreless. They came out perfect for me. The place was clean and very nice. She is a great find.