BEWARE! Absolutely terrible experience!! We drove over an hour because the dealer repeatedly told…read moreus the vehicle was in excellent condition. He even changed the meeting location at the last minute which i found very strange and had us drive to a different address. When we finally saw the car, it looked nothing like what had been promised. It was beaten up, and clearly not in the condition we were led to expect. The biggest red flag came when I simply asked to see the Carfax report. Instead of providing it or answering questions, he completely lost his temper, jumped into the car, and sped away. It felt like a complete waste of our time and left us feeling misled from the start. If a seller can't be honest about a vehicle's condition or provide a basic vehicle history report when asked, that's a major warning sign. I would strongly recommend that anyone considering doing business with this dealer proceed with extreme caution.

PLEASE see the images. Dave should be avoided at all cost. He tried to sell me a vehicle with a bad…read morerear end. He told me he replaced the rear end already and now it still has a rear end noise and it'll only be $300 for a new rear end and 2 hrs of labor but that he wants to do the work. I got several quotes coming in between $2,500-$3000. Then I started looking closer at the paperwork and the paperwork shows the truck was now listed at $2000 higher than the sticker price but that he's giving me over a $3000 discount. When I walked away from the deal he became very hostile and childish. I hope the guy he is selling the green 2005 tundra sees this and realizes he's getting screwed before it's too late.

First time buying from a dealer that wasn't a new car dealer affiliated with a major brand. Dan is…read morenot a hard-sell type of sales person, let me roam the lot, answered questions, was very honest with me regarding any issues when I looked at trucks. Ended up geting a truck from them, and he wrote in the sales agreement a fix around the exhaust manifold w/o asking - he proactively did it since he knew it was an issue (not one that would "break" the car, but one that could affect mileage). Normally buy new, but wanted a 3rd family vehicle, and by a stroke of luck ended up with them. I'd do business with Dan again and would refer him and this place to others based on my experience thus far.

Buyer beware. We bought a 2013 Chevy Equinox. The Buyer's Guide noted rust on rocker panel. When we…read morewere shown the car, the salesperson pointed to a small area on a rocker panel. He said there was a little surface rust there that they painted over to make it look better but that "it was no big deal". After we purchased the vehicle, we took it to our mechanic because of exhaust noise. He said the car was not worth fixing because the underbody was so rusted out. He said the vehicle should never have been sold, that it was unsafe to drive, and worth little more than salvage value. Three body shops have told us the damage is so bad that it cannot be repaired. I contacted Ideal and they said they would work with us to resolve the matter by taking the car in trade. We later saw a vehicle on their lot that we'd be interested in, but when we called we were told they changed their mind and would nothing for us. We're out over $10,000.00 and have a vehicle that is unsafe to drive and is worth little more than salvage value. The damage to the torque boxes and other areas of the underbody was never even mentioned, and the extent of the surface damage to the top of a rocker panel couldn't have been determined because they painted over it. We are now in the process of starting our lawsuit to recover what we can.

We have been buying cars from the Enterprise system for almost 20 years...and have found it to be…read morethe absolute best for purchasing vehicles. We are about the easiest sale any dealership could make, as we always know what we want (Toyota), and what to expect. However, this dealership exceeded our expectations (which were good when we came through the door already). Chris Eckart was professional but friendly, easy going but timely, prompt but very flexible. All of the team was attentive to our needs, from management down and almost clairvoyant whenever we encountered additional requirements for the purchase. Management and finance was handled with grace and style. Some of the "Best" explanations regarding warranty and purchase requirements were given by the group. It may be awhile before we go back, because the cars are that good. However, we'll be back!

We had been shopping for a used mid-sized SUV type vehicle and, at the time, not knowing exactly…read morewhich make/model we wanted, were basically exploring and decided to stop into Enterprise Car Sales, based on a friend's good experience there. Once there, we were met by Acct. Exec. Sarah DePover. She showed us two cars she thought we might like and was very informative about each of the vehicles. She then encouraged us to take test drives of each, which we did. There are not a lot of used cars to chose from at this location, but Enterprise has stores all around the country and for a fee, one can have a vehicle shipped/driven in. We also became aware that one can basically "shop" for all Enterprise used cars on sale by way of their website, which will show all the vehicles they have for sale around the country. We accessed and perused the website after visiting the car lot and found the website very user friendly. We honestly can't say enough about how professional and knowledgeable Sarah was. She knows a lot about cars and is a true ambassador and asset for Enterprise, but it is her service oriented, upbeat, personable demeanor that makes us wish we could have found and bought our "dream car" from her.

Noticed today that they stopped doing hand drying by employees. Concerning especially now that it's…read morefreezing outside. At least customers can use their towels lmao! I will be cancelling my monthly membership today and looking elsewhere. Sorry for their employees who I always tipped well.

After a cross country drive I needed to wash the bugs off our car. When in town we always stop by…read moreMelges Car Wash. Quick and easy with a friendly staff. My only disappointment is that they no longer offer a full service interior cleaning for vacuuming and window cleaning. Still, great value and a good cleaning.

I had a good experience working with a manager to sell my car. It turned out great. I recommend.read more

They are no better than the 'Sleazy" car salesmen you profess to be better than. Just had THE worst…read moreexperience ever at your location. I will NEVER be back and make sure and tell all my friends what a POS outfit you're running over there. You purposely send quotes you have no intension of keeping just to get customers in the door. You should be ashamed of yourselves! I held up my end of the bargain only to be lowballed and then fed a bunch of BS and then when called out on it all management could say was "we're sorry we're not the buyers" WELL WHO THE HELL IS GIVING THE QUOTES THEN? What a POS process you have. DO BETTER CARMAX! I will make sure and leave as many reviews regarding my experience as humanely possible. Sincerely, Scott

They never seemed to have the time or the interest to be helpful regardless of what Ford product I…read moretried to bring to them... Need I say more?

I was super satisfied with the service n treatment I got . They were really informative n…read moreprofessional, I will defenetly come back on my next trip to Milwaukee to rent a car here I recommended!!!

They lost my lock for my rims . I am going on a trip and have been waiting for 2 weeks for a answer…read morefrom Bryce. Just getting a run around. Hope I dont get a flat since i won't be able to get my rims off. Wish I could find a place that does quality work , so hard to find theses days . Would not recommend this store.

Very kind & professional. Fixed my daughters car as it had engine light on & fan wdn't turn off…read more This was earlier 2025. Today they replaced broken water pump& a belt. They didn't foresee getting to it until next week, but actually fixing it day after tow truck brought it in. My daughter is single mom w/2 young kids, so getting it fixed way sooner than expected is great! Oh & they also replaced all 4 tires with a discount. Don't pay any mind to bad reveiws from 2 years ago. Maybe they had poor management and/or mechanic at the time? But not in 2025

I had several issues with my car. Lutter's helped me understand what was necessary to fix from a…read moresafety perspective and what was a nice to have to better fit my budget. It was fixed within the same day; a loaner car was offered and all done at a reasonable price. I will definitely be coming back!

This review is based on just getting an emissions test…read more Overall the 3 employees that were present they were very pleasant Since they did not have any other customers I was in and out within 5 minutes

I wasn't sure what to think of this place, but one of my fellow yelper's really raved about it so I…read morethought it would give them a chance. And I'm so glad I did! I needed an oil change and tire rotation for my new vehicle and I was on the fence of where I had booked an appointment so I decided to come here after not being here for a few years. I'm so glad I did. Taylor was wonderful from the moment. I walked in and to when I left about an hour and a half later, I love their coupon specials and three pack of oil change with rotation is an awesome deal too! And of course, the car wash which I already washed it today so I got washed twice. Considering the fact that they closed at 3 o'clock today and I got in past 1230. I was highly impressed with the speedy service and friendly staff. I will definitely return soon.

I received a safety recall notice from Honda for the replacement of the rearview camera assembly on…read moremy Odyssey. I called the service department at Wilde in Waukesha to schedule an appointment. They have an automated call attendant system. It transferred me three times before I got to speak to a person. The recall notice stated the repair takes approximately 20 minutes to complete. The service scheduler told me it will take 2-3 hours to complete the replacement. I disputed that. He scheduled my approximant. When I arrived for my appointment, I was told that they do not have the replacement cameras in stock, and they do not know when they will receive them. No one at Wilde Honda bothered to call me to cancel my appointment. So, I wasted a trip to their service department.

Saw a vehicle on Facebook Marketplace I was interested in. Stopped in and the guy came outside to…read moregreet me. We talked a little about the car and I made a comment I noticed the KBB value listed on Marketplace was over the range listed for a vehicle of that age and mileage. He got very defensive and took the keys and walked back inside. I will NEVER even consider purchasing a vehicle here. You should not waste your time visiting this place.