Absolutely horrendous experience with this PM!!!! They will…read moreNEVER fix anything in a timely manner because all the maintenance people are lazy assholes, they will take all your deposit even if you clean everything perfectly, and NO ONE ANSWERS THE F*****ING PHONE!!! I almost wanted to pay them money to be done with them. Horrible. If there were negative stars I would give them more than a hundred. DO NOT EVER RENT FROM THEM! I even feel bad for the property owners who have no idea how terribly this place is ran. Would never trust property to them for fear that the maintenance crew would screw everything up.

This company is a freaking SCAM! If there were the option to leave "negative stars" I'd leave 100…read more I was a stellar tenant, always paid rent on time, never did anything to cause complaint by neighbors, followed all of their rules, made maybe 1 maintenance request during my time in my adorable little home in Butte. My job took a turn and I could no longer afford the rent, and had an opportunity to move out of state to live for free......before my lease was up. Instead of leaving them high and dry, I gave them about 60 days notice of my situation and FOUND them a new tenant so that they wouldn't be out any rent, and wouldn't have to spend any money on advertising the property. Upon moving out, I cleaned the house until it sparkled. The oven was not at a desirable cleanliness level when I moved in, so when I moved out it actually was CLEANER than before. I checked every lightbulb, every smoke detector. I mowed and weeded the front lawn. The back lawn needed to be taken care of, but I didn't have the tools for that so I left it for them (I fully understand being charged for the lawn care). I paid Master Cleaners to come and clean the carpets before I moved out. I was sent an invoice with a breakdown of what they were charging me. It included mostly things I had already done myself, including a CARPET CLEANING fee of $150. $50 more than what I had already paid a professional to do?! These "charges" all added up to exactly my deposit, ironically. On top of this, there was a $98 "balance" on top of this. YEAH RIGHT! A friend of mine broke her lease with this company because her unit was infested with mold and she and her dog got sick because of the inhabitable conditions. She also didn't receive any deposit back. My sister's boyfriend also didn't get any deposit back, and his "invoice" included a carpet cleaning fee.....HE HAD HARDWOOD FLOORS. DO NOT ever rent from this company. You will be sorry.

When I called to inquire about scheduling viewings they informed me that I would be required to put…read morein an application and pay their fee before looking at any apartments. As a veteran looking for good housing in a place known for subpar rentals I questioned this practice and was hung up on. This was the most disrespectful experience I have ever had in all my years as a renter. If I could give negative stars, I would.

From the owner: Property Management Property Rentals…read moreRental maintenance

The people are so nice and helpful. Anytime I've called with a problem, they fix it right away. I…read morewould rent through them again.

My experience with two 20 property (I won't say management because that was non-existent) is awful…read moreand over the trail of 3 years of renting. There customer service is absolutely horrendous, I am pretty sure no one there knows how to work with people. They are scammers, they scam people out of money by charging the tenants things the owners are supposed to pay for. They are unreliable when something is wrong, you call and call and call and then they will send someone over to fix something with duct-tape. The owner, Ben, needs to be more involved in his tenants and what is going on in his business rather than let his staff call of the shots and treat tenants with no respect or decency. They WILL find something to take your deposit, SAVE YOUR MONEY and DO NOT rent from them. When our lease of 3 years was up, they did not cross check the move in report, we as the new tenants filled out, before they gave us our move out report trying to say things like, "uneven tile in the bathroom." These things are petty to say the least and as a renter, no I did not build this house. Them not cross checking reports, just SHOWS they do not know what they are doing in that business.

These guys were okay as far as showed up did good job. Time was actually almost double of estimate…read more Afterward I had a hard time convincing him we needed a paid reciep as my daughter is on SSDI and I have to account for her funds. They had entered email incorrectly in the beginning and continued to send copy to incorrect email. A lot of stress I didn't need and two months later after telling him I was going to file a complaint I finally got one. I even requested a snail mail and never got that either. They have poor in-house communication. Use them but get estimate in writing and ask for reciept when you pay them don't go for the it'll be sent to you.

I had a move scheduled with this company for 3:00 p.m. on a Friday because apparently they were…read morebusy all morning. I waited until 6:30 until I realized they were no showing. I had two days to find backup movers since I needed to be out of my rental before the end of the month. I called three times and text twice with no answer and no one cared to call me and say anything. This is horrible business practice and extremely unprofessional. I kind of can't believe someone would actually no show when you're in the middle of a major move. Very shady practices.

I did 4 different jobs with Scott Bruno moving company based out of butte. The movers did good wood…read moreon the 4 jobs. where my problem lies is with the owner. The last job he did my brother and both asked for receipts by email. He never did it. He told my brother he would email receipt of move within 1'to 2 hours on the day of the move. He never carried through on anything with our receipt request. He felt sending by text was good enough and we wanted either receipt mailed or emailed do we could have printed copy. unable to print by text. This was for our moms estate. Documentation is required. He refuses to accept a check. so I paid by cash. When my brother tried to call he couldn't get through. He came to conclusion guy blocked him or the number was mixed up. I gave him number I had on record and that didnt work. our conclusion guy is a scam, snd will never get our business again. each job cost 260.00. So he made a profit. part of doing business with public is keeping word and carrying through on customers request.

2 very young and inexperienced boys showed up with no equipment and what was schedule for a 2 HR…read morejob turned into 7 hrs. They did not place boxes in the right room as the label indicated. Heavy boxes placed on top of small ones...not once did their boss/owner call me despite me verbalizing multiple concerns to these boys. The owner showed up at 9:40pm to collect payment and attempted to make excuses and blame me for their incompetence. I requested 2 guys for 2 hrs to unload a 20 ft u haul. Furniture included one reclining leather sofa, one small table, one book case. The rest included boxes of clothes and a few small appliances. They were the worst movers to date and I move about every 18 months to 2 years. I have paid multiple movers over the years and never experienced anything like this. And to top it off, when I tried to call this company a few days later to explain that they had arranged the boxes wall to wall in one room making it almost impossible to get them out, I never received a call back. They had blocked these boxes in with the book case and the bed that was already in the apartment. It took me days to unpack and I wasn't able to stay in the apartment because they had stacked boxes on the bed. Overall, this was a nightmare that cost me $300 and an extra 20 hrs of work.

I received my bill a for project and asked the owner for an itemized list of 'materials.I thought…read morethey were $150.00 overpriced. The labor would be pd. in full. He said I would have to pay a fee for the list

I live in a low income apartment building. I understand that my opinion means nothing. My building…read morehaving been just renovated, Elite was and is the electrical contractor. The work, ( in my apartment ) is very unprofessional. A beginning electricians helper could have done a better job. They didn't clean up the mess they made, which is very unprofessional, and the work is very ghetto in appearance! You should expect more from the people you hire. I'm truly disappointed. Tim L