Update. My travertine patio is 2 yrs old and looks ancient. Cody came to hopefully address my…read moreconcerns re shifting stones, weeds growing between seams and increasing crumbling and chips on corners of stones. His advice? Treat the weeds with vinegar and salt solution and he would put together an estimate to reseal the surfaces (most lacking any polymeric sand). Ughhhh. Total waste of my time asking him to stand behind his guarantee on work or honor his website stated warranty. My concerns are structural...not cosmetic. Do NOT trust this company to create your dream backyard.

Gagne de crosseur du colis, pas un client de satisfait dans ma rue (+ de 20 maisons)…read moreIls m'ont chargé 89 000 $ d'extra sur le remplissage du terrain et ne m'en ont jamais fait mention du dépassement après 10 000 $ d'extra (toute la rue a eu un minimum de 20 000 $ d'extra sur un évaluation de 27 000 $ pour tous les terrains, peu importe la maison). Dalle structurale fissurée qui coule, mur croche, porte d'entrée mal scellée, porte de garage mal installée, assise de toilette fendue et j'en passe et j'en passe. Ça fait 3 ans et je découvre encore des nouvelles installations non conformes. Ils cachent leurs erreurs du mieux qu'ils peuvent. Ils essaient de vous faire faire vos réparations vous-même pour sauver les coûts. Pratiquement impossible de parler avec la personne qui s'occupe de ton projet. Ils ont des parts dans Mg2 et la compagnie d'excavation, alors ils en profitent au max. Quand ils vous parlent, ils vous parlent de haut comme si vous ne connaissiez rien. La construction, ça a été bof. le service après construction -1000000 / 10 Mg2 c'est la même affaire, je voulais déplacer mon panneau électrique avant la construction. Ils m'ont dit qu'ils ne pouvaient pas finalement, quand c'était trop tard, ils l'ont fait pour un extra. Pas suivi les plans électriques, Lumière extérieure manquante, Switch mal positionné, Gradateurs manquants, Thermostat manquant, Electricité pas selon le code électrique à certains endroits (je suis électricien) La compagnie d'excavation, je ne sais pas. Mais a chaque jour je passais voir l'avancement et l'opérateur de pelle était sur son cellulaire pendant que je payais son temps double et que son helper était assis. bref, je suis en tabarnak et toutes les fois qu'arrive une nouvelle surprise ça me rappelle que c'est un cauchemar comme première maison

I enjoyed meeting with the estimator, Benni, however, he had a family emergency and my quote was…read moreleft on hold. It would have been nice if the office returned my call to let me know. Benni responded to my text and explained what happened; however, I am still waiting for the quote. So, in fairness, I gave 2 stars because Benni was very professional and attentive during our meeting.

Five stars would not be enough. The GA1 team was incredible. They were beyond trustworthy,…read moreincredibly communicative, and delivered results ahead of schedule. The quality of work was truly exceptional. I will be a customer for life and forever grateful for their team

Bob and his crew did a great job on installing & painting some baseboards in several rooms of my…read morehouse. Courteous, professional and very easy to work with, and very detailed. Look forward to using him on some other projects and referring him to our neighbors!

Bob and his team did a great job for us! They gave accurate estimates and we were very happy with…read morethe work they did.

I had some work done on my bathroom cabinets three months later the paint is wearing off on the…read moresides,on,the drawers,at the bottom of the cabinet . One of the sides where I had quite a bit of damage looks like it did before the work started. They were supposed to all be done Shaker style and when installed half of them were wrong. The job took twice as long as expected.The foreman would show up unanounced so I asked for a schedule time.He will tell you 9 o'clock and a 12 o'clock when I would call him he will tell you 2o'clock.I thought one of my other cabinets was going to be refaced and all they did was put Bondo on it and paint it.When the installers were installing the cabinets I asked if they were having a good day and they said no the drawers were made two small on asking the foreman about this he said don't worry will make them fit. In my living room I had a piece of wood work that was one piece and was put back in as two pieces with caulking in the middle.The seam is very noticeable. Scheduling is very difficult .They don't seem to know when they will have painters available.

Great service, specific attention to detail, and 100% committed to customer satisfaction. A great…read morecompany to work with.

Frontstar just completed our screened in porch. The work was done well and on time. We have never…read moreexperienced a company with better communication skills. We were kept up to date on every step and they finished on time at the quoted price. Very professional.

We had an AMAZING experience with Frontstar. Joaquin and his team are top-notch. They demolished…read moreand rebuilt our large back deck and also removed and installed a new front door for us. We couldn't have been happier with Joaquin's professional manner, his fair prices, and his integrity. The project took just a bit longer than expected due to weather and a couple of unforeseen circumstances with our house, but we were always kept up to date with exactly where they were in the process and how long they expected the project to take and didn't ask us to pay any extra even though it took longer. They worked long hours, took few breaks, and made sure we were 100% satisfied before they finished the project. Highly recommend. 5/5 stars, will use again!"

*** WARNING. Do not hire this company. *** We paid them $600…read moreto provide a complete 3D design and finalized cost they refused to complete the work or refund our money. On Oct 10. the owner posted a response to backtrack on their story to claim they have refunded me "immediately". I HAVE NOT BEEN REFUNDED at all, this business is LYING. After I posted this update, the owner must have determined his false action was not good at deceiving readers of this review and changed his post again. (Screenshots added) Series of events: 1. We had them at our home 2. They provided a free cost estimate 3. We liked the estimate and discussed next steps. They informed us it's to pay $600 to get a completed design. We asked them point blank if paying for the design is going to provide us a complete/finalized design and that it does not require us to move forward with this business. They said yes we will be provided a complete and finalized design and no we will not be required to contract with this business 4. We payed $600 and entered the design phase 5. During the first review of our design we provided them with defects in the design based on the specifications provided and new requests we wanted to add. We were told we would be provided the complete and accurate designs with the defects corrected and the new requests added. 6. They provided a second design iteration which also had design defects which do not align with or meet our original requests. They had failed to incorporate the additional asks which were told would be provided 7. During the design review phase we aligned this business isn't an appropriate service partner for us to contract to build due to concerns we had with their contract regarding payment scheduling, accountability for damaging our personal property, and potential for cost increases. 8. We requested they finalized design plan which had already been paid for. 9. This business, as a result of us not choosing to pay the $10K+ non-refundable to move to the next phase, is refusing to complete the designs we have already paid for

We recently finished a two year journey that took us through discussions with no less than six…read morecontractors on a project to extend our gabled roof from our house over a portion of our patio so we could get more use out of the area. We finally decided to pull the trigger and proceed with the process right at the same time as Covid hit and at the onset of higher wood prices as well. Contractors for home improvement projects like what we wanted to do were in high demand. Ours was a small but complex project (due to several different roof lines) and we found out the pool of contractors was small. Some were upfront with us and said it was more complex than they could handle. A few of the very well known contractors around Frisco acted like they were up to the task of the project but when all said and done they didn't have the knowledge to actually build the specific design that we wanted. We went the extra step to get a structural engineer to prepare a report but unfortunately he turned out to be totally worthless and inept, his design was horrible, and he was a waste of money. He ended up being more of just a "concrete slab guy" rather than a structural engineer. We mistakenly thought we would be better prepared if we had a structural report ready for whatever contractor we picked, but we finally found a contractor that had a competent structural engineer they used that knew what they were doing - read on. Because it took so long to find a contractor we trusted, we had a lot of time to really plan out what we wanted. We were wanting to extend the gable over the patio, but had some specific preferences for the finish out. We wanted certain lighting accents, fans and electric heaters to get more use out of the covered space. We came across Beautiful Backyard Living (BBL) and after seeing the videos they had online, we gave them a call. Austin came out and worked with us during a consult where we talked about our vision and what we wanted to include. We knew it was a challenge, from a design and build out perspective, but Austin was great to work with. He took our concept and ran with it. They created a design that was structurally sound and that fit our vision perfectly. He came up with a visual rendering of the build out and took us through a couple iterations adding his ideas to ours to come up with a great plan. I was impressed with how professional BBL was and the fairness of their terms. NOTE: we even had one contractor that tried to discourage us from actually signing a contract for the work; if your contractor won't agree to the work in writing, run, don't walk away from that company! But with BBL, it was part of the process. Everything was in writing, pricing was agreed to up front, leaving nothing to chance - I really respected that. I'm not sure if our project was as involved as others, but we had carpentry, roofing, brick work, guttering, and electrical sub contractors involved. Austin, was there every step of the way making sure things got done right, corrected any issues to fit the plan, and adjusted as needed. He was working for us, and held his subs to his high standards. Suffice it to say the end product looked great. The brick addition blended in so well, and the carpentry on the covered gable, ceiling and cedar accents looked great. The patio cover extension looked like it was part of the house all along. We highly recommend working with BBL, their work is absolutely stunning!!!

Our experience with Load Bearing Walls was not a positive one…read more While the crew and staff were consistently courteous and cleaned up after themselves - which is why the company is receiving two stars - LBW was going to complete work that was obviously unnecessary once our garage trim was removed. The customer should not need to pull the lead and press for answers about whether a 40 year old header needs to be replaced if trade can see that the header is fine. See photo. Contractors and trade should be honest from the start, beginning with the initial estimate. Other red flags (in retrospect) worth mentioning that are consistent with other recent reviews: -The employee who provided an estimate showed up over an hour before the scheduled time, examined our garage framing from only the outside, and did not return to finish the estimate an hour later as promised. -LBW scheduled our job a week later than initially agreed. -The lead asked open ended questions about the scope of the job upon arrival at the job, making it unclear whether he knew what work needed to be completed. As pleasant as the lead and office administrator were, it feels like we were hustled. If you engage with LBW, make sure you need the work!

At 65 years old, this is only the second review of a business I've ever written but I feel like I…read morehave been so taken advantage of or mislead that I had to write. This is a pretty long review so if you'd prefer to skip the details, here's my review in summary...it's like the old joke about the guy that's offered a great deal on a used car and when he goes to pick it up there are no tires on the car. When he questions the seller, the seller responds "Oh, I didn't know you wanted tires too". I asked for an estimate on removing the poles left from my tearing out the drywall on a couple of walls in our very small 1970's ranch-style home. After a Zoom consultation with Jason, I believe, he sent me a written estimate which I accepted and paid a 25% deposit. I'm not sure of his name because I never heard from or saw him again. Two weeks before the project's scheduled date someone else from LBW's came out to look over the project and told me that there was no way they could do the project for that price and so if I wanted them to do the "drywall patch" afterwards it would be another $3800. $3800. This was more than 50% of the total project. I asked what that entails and he explains that it was just covering the 2 beams at the ceiling line with drywall putty. The way it was explained to me it seemed like a very insignificant thing as well as seeming to be way overpriced for the amount of work he described it would involve; so I said "Well geez then I'll just have to do that myself or something." This had been scheduled for weeks and now at the 9th hour they're wanting another $4000 from me when the whole project was only $6500 to start with! I got my written estimate out to show him and the way the estimate reads there were 3 categories...the first category described part of the project and the extended amount was $0. The second category described a bigger part of the project and the extended amount was $6500. The third referred to "tape and bed" and the extended amount was $0. The bottom line or total was therefore $6500 which I assumed included everything in the estimate. This was the first I'd heard of anything costing "extra". He didn't comment or say anything else and just made a note on his paper. After he left I really felt like I had been part of a "bait & switch" deal or something. The same person came out again several days before the project was to start and we went over the same details. I asked again about the drywall and he again explained it to me like it was just covering "the slit in the ceiling we have to make in order to raise the beam into place." Again he made it seem like almost an afterthought or that I would just have to throw a little drywall putty up there along a slit line just to cover the edge of the new beam. There was no warning or concern I didn't understand the extent of what we were discussing or anything. I asked it he would be there just to make sure and he said he would. And just like I initially thought the estimate included everything necessary to do the job I now also thought I knew what to expect at the completion of the project. The day of the job about 8 men showed up but he wasn't one of them. Like the estimator I never saw the second guy again either. Only 1 of the 8 men spoke even the slightest English and I mean the type of non-speaking English person that responds to you basically with just a blank stare when asked something. At 5pm they were finished and the pictures show how my house looked at completion (except it DOESN"T show how there were also about 10 bundles of electricity/outlets/switches left hanging from the ceiling and laying on the floor where my two dogs were discovering something new for potential chewing...SO I asked a nice neighbor and he came over and tacked them up into the ceiling for safety until I could get someone out to fix them. Of course I'm not prepared and now have to find someone to do all this work and in the meantime live only in our bedroom as the temperature in the house is the same as it is outside. In late June in Texas. Our house is very small. I had started trying to update our 50 year old house myself a couple of years ago to save money however my husband then got very very ill and after being hospitalized for weeks and going through several life-threatening surguries he returned to work only to be let go. So we are now completing the project I started two years ago simply because we cannot afford our house anymore and in order to sell it must have the ceiling fixed. My husband is 70 and is in poor health. $6500 is ALOT of money for us right now and now I guess we have to come up with a lot more. I just feel extremely let down and stupid. I wish someone had explained the project to me more clearly or had given me an estimate that included not leaving our entire ceiling open. If anyone knows anyone who does this kind of work for a reasonable fee at this point pls let me know...mcintoshmail2012@gmail.com

Update (initial reivew was a 5star) Poor workmanship. They…read moredid a bathroom remodel for us 10 weeks ago and we already have to bring another contractor for repairs (bathtub, tiles, sink, shower door...) They don't provide any warranty for the jobs they do. After the payment is received, they are not responsible for any repairs. If you want to work with them, you should hire an independent handyman to inspect their work before writing the check.

I've worked with Richard Williams for over 20 years, and they have been the best company for all my…read moreremodeling and repairs. These guys are awesome. They have an experienced team with great customer service.