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Legacy On The Bay

2.2 (11 reviews)
Special Hours • Closed
Updated 2 months ago

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Ira S.

The legacy on the bay is the worst place to live. No way to get in touch with a management, office is closed all the time through COVID, even tho, whole Florida is open already. I'm not gonna even say how long it takes them to fix something in the apartment. My window is leaking for like a year and i can't even open it, I was already thinking to call house department on them. Gates are broken as long as I'm living here, car wash doesn't work, I haven't seen pest control for a really long time already, that's why we always have bunch of insects, but they still charge you for pest control. You have to yell on them to get something done, it took them forever to dip wash my carpet, they won't change it unless you move out, so you can live here 10 years they still won't change it. The pool literally been closed for a month because they didn't pass the inspection, they opened back up 2 days ago and closed again, and they don't know for how long, but you are paying still the same money for rent. Let me start on trash, so trash is included in the contract, they charging you like 30 dollars every month for it, but it's bunch of rules about it, you are not allow to have more than 2 trash bags, and if it weekends and they don't work, you can't have it out side of your door, you can't trash boxes too, I thought if I'm paying 30 dollars every month I can trash what the hell I want. They don't take care of the apartments at all, I have mold, bu still no one show up to fix it. Its taking them 3 months to fix the insects net on the balcony, I thought it would be the easiest, but not for them. My advise to you, think twice before renting here. Horrible place and horrible management!!!!!!!!!!!!!!!!!!!!!!!!!!!

They say this place is a luxury apartment all the screens are ripped . Amenities, lol run away!
Dell S.

Run away valet trash pickup is a joke. All the screens are ripped throughout the whole complex! It was filthy when moved in... that was April now 2 months later they want to make it better. Amenities, run away!

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4 months ago

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Greystar M.

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7 months ago

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Greystar M.

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4 months ago

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5 years ago

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4 years ago

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Venue Emerald Coast - Another Roach...

Venue Emerald Coast

(5 reviews)

Messaged apt complex 7/25 prior to Move In on 8/7 to insure the unit would be thoroughly cleaned (I…read morehad major back surgery L2-S1 fusion 6/27/22 and glaucoma/cataracts/laser surgery 8/2/23-8/3/23). I even offered to PAY for a professional cleaning if needed, but they assured me it would be "thoroughly cleaned". It wasn't, and instead of apologies or solutions, the cleaning lady (apparently there is only 1) went home sick, they refused to get us a hotel overnight so they could clean it the next day, and Ashley was rude, condescending, and told me they wouldn't do anything because it was "habitable". (FYI: After recent surgery, getting an infection from dirty surfaces is a major medical issue) So, we spent all week cleaning. We didn't get a call from someone until after 4 pm 8/9, and by then we'd done half the cleaning already. I asked if they could get someone to steam clean the carpets as they hadn't been vacuumed or steam cleaned, and they said they didn't have anyone available. So, I said we'd try and get a rental at Walmart. Apparently, Walmart stopped doing those, so we purchased one for $187.00 instead of having Stanley Steemer do it for over $300.00. We scrubbed the counters, the sinks, all the cabinets inside and out and top to bottom, the fridge, had to scrub out the washing machine, all of their fancy trim throughout the apt had thick ledges overflowing w/hair and dust, the floors were filthy, etc...just nuts. They were supposed to compensate us for the time/work put into the cleaning, and instead only reimbursed us for the steam cleaner which I told them they could have since we only bought it due to Walmart not renting them, and Venue not having anyone available. They lied to us going into this place telling us they've never seen roaches, and then putting in an email they have seen roaches even up on the 4th floor. They lied about cleaning the apartments in between renters. Took them several days to give us keys to the gym and pool. I thought their Regional manager, Ms. Hasty, would actually DO something, but she didn't. If you want to rent in Destin, FL, do it anywhere else. This place is poorly managed, dirty, lousy pest control, and contains extremely rude staff.

The staff is very friendly, helpful, & genuinely cares about the residents. This complex is…read moreextremely pet friendly to having a pet spa, treats in the office, as well as a pet of the month! The club house is updated, clean, & always seasonally decorated.

The Preserve at Henderson Beach Apartments

The Preserve at Henderson Beach Apartments

(11 reviews)

I have been here a month. Pool has only been closed one day for cleaning. Never been to the gym…read more Club house was only closed two days. Looked like they were updating the carpet. It tends to be quiet. Does have bug prob;em I had to nip in the bud. (talking to others in the area this is not uncommon as the septic system is horrible. was told bleaching often helps and has. The porters picking up trash are okay but I wouldn't get an apartment near dumpster its horrible. Lot of pets and not everyone cleaning up after them. Love the area behind pool overlooking pond in back with catch and release. Lots of turtles and fish. The biggest issue is way to many dogs.

not going to complain about the 17282 issues this place has. but i WILL complain is that our gym…read morehas been shut down for "remodeling" since february and they told us it would be open may 1. why does our gym not only doesn't look remodeled at all. but it doesn't even look like it's open or been worked on in months . they literally just pushed all the ewquioment in the middle of the gym and it's been sitting like that collecting dust . but best believe they're going to charge you for this amenity month by month! on top of us paying to keep the lights on in the club house that hardly anyone uses , or paying 2 valley trash bills or our building constantly smelling like shit because they have vallet trash sitting in the hallways with no windows or air flow . love my apartment itself but everything else is a scam

Shoreline Towers - Front door view looking over parking lot, did not feel safe

Shoreline Towers

(13 reviews)

NOT HANDICAP FRIENDLY, renovations have inserted about 5-6 inch lip that must be stepped over to…read morego onto the balcony of your unit. While there is a ramp to the beach, there is nothing to assist once you are off the ramp. The Service Dog policy is a violation of ADA. They want proof of your disability... rather than the asking the 2 permitted questions. Owners clearly do not want service animals here. Our daughter was accosted 3 different times by owners of units telling her she was faking and that her dog was not allowed there. Do not spend your time and money here if these issues are important to your group. unit not clean, mold on refrigerator, oven has never been cleaned**

I would STRONGLY CAUTION anyone before booking this property. After traveling, unpacking, and…read moregetting settled, we were suddenly denied access because of an under-25 policy that was never properly enforced until we arrived. The parking attendant told us we could only stay if my parent remained on site the entire time -- including through the night -- and even warned they could perform unannounced checks at any hour. This was humiliating, stressful, and nothing like what was advertised. This was unreasonable, threatening, and made it impossible to continue the stay safely or comfortably. As a result, we were forced to leave the property immediately and secure alternative accommodations at our own expense, despite having paid in full. The host then delayed canceling the reservation until our last booked night, which meant the unit sat empty instead of being rebooked and left us with no refund. Communication was slow and dismissive throughout the process. This experience completely ruined our trip and cost us time, energy, and money for nothing. It is heartbreaking to save, plan, and look forward to a vacation only to be turned away at the door. I would never want anyone else to go through what we did. Please be VERY CAUTIOUS before booking here - in knowing that they can and will access your unit at any given time "even if it's the middle of the night and in your underwear" per parking attendant that said he goes by Beau.

Pelican Beach Resort - View of the beautiful Emerald Gulf coast behind the resort

Pelican Beach Resort

(83 reviews)

Pelican Resort has a lot of potential, but overall it feels pretty dated. The biggest downside was…read morethe cleanliness of the poolside bathrooms they definitely need more attention. The elevators were also a bit sketchy, with no lights or indicators to show where they are. There are signs saying upgrades are in progress, so hopefully that improves soon. On the positive side, the staff were very friendly and pleasant, which made the experience better. The resort has three pools, but I really wish there was an adults-only area to relax without the noise. Beach access is a great perk, and the location is solid, but the resort could use some updates to match its surroundings. With a few key improvements, it could be a fantastic place to stay.

The entire experience was a disaster from the moment we checked in, 2 out of the 4 elevators were…read moreout of service which resulted in long wait times and people jamming into the elevators so they don't have to wait any longer. Once we got to the room it was disgusting! The kitchen chairs were filthy (see pictures - these are not camouflage chairs, they're stains) the bedroom rug was dirty and had an odor. After one night I couldn't stay any longer, went down to the front desk and asked for the manager, not available. Spoke to an assistant, was told he would contact me, that was 5 days ago and numerous calls/voice mails, no call back! Called again, spoke to assistant, again, I was told they'd get back to me after offering me a 2 night voucher, really? Why would I want to stay here again? the facility is in need of a complete upgrade! While the view from the 19th floor was beautiful it didn't make up for the fact that this condo was old, dated, dirty and to top it off I rented directly from Pelican Beach management since their brochure prides itself on customer satisfaction! Not this customer! Disgusted in Destin!

Legacy On The Bay - apartments - Updated May 2026

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