Speaking as a woman who has been receiving psychiatric care for more than 30 years, I feel…read moreconfident recommending this group. My first visit was back in 2017 and I have been nothing but pleased with the services across the board. Scheduling and insurance copays are made easy, appointments are seen on time, and my personal care has been exceptional. I appreciate the genuine concern and gentle kindness of the providers. If you are committed to your mental well being, this is a knowledgeable team that is easy to work with.

Filipina C. been a patient of Dr F. Suba who is very professional, knowledgeable, friendly…read morepsychiatrist. Dr Suba is highly recommended to all...

Don't do it. I had a…read morevery frustrating experience with this office, both with the front desk and with Dr. Nguyen. The office manager was, at times, extremely rude over the phone.There were multiple scheduling errors, including one instance where she called me in a very abrasive tone insisting I was supposed to be in-office when my appointment was actually scheduled as telehealth. When I calmly explained this, she told me I was wrong. She later called back after realizing her mistake, but did not offer any apology for the way she spoke to me. On other visits, I could overhear her speaking harshly to other patients on the phone, which was honestly uncomfortable and unprofessional. As for Dr. Nguyen, appointments felt very rushed and impersonal. Visits were often only a few minutes long, and I didn't feel there was much effort to understand my symptoms or adjust my treatment thoughtfully. I was frequently interrupted or talked over, which made it difficult to fully explain what I was experiencing. The communication between the office and the pharmacy was a constant issue. I was left to deal with the pharmacy myself over and over again. On top of that, Nguyen threatened me when it came to my medication. I was repeatedly told I might not be prescribed my medication if I didn't pick it up "on time," even when delays were caused by pharmacy issues or my work schedule. At times my treatment was actually changed because of this, which completely threw things off for me. My final experience was the last straw. He called me nearly 30 minutes early for a telehealth visit while I was getting ready for work. When I said I'd call back at the SCHEDULED time, he told me telehealth would no longer be an option for me and I'd have to come into the office. When I explained that I live 30 minutes away and these visits are extremely short (less then 5 minutes), his response was "that's okay girl nice scenic drive for you" I switched doctors that same day after that and the difference is night and day. My current provider actually listens, communicates with the pharmacy properly, and treats me like a patient. Would not recommend this office.

Stay far, far away…read more Expect deceptive billing and practices coming here. The negative reviews here are accurate. I've seen more on other sites that more accurately reflect what people can expect coming here if they don't try to get those buried or removed also. This is not a 4-5 star doctor, practice, or experience. Do not expect any education or answers to your questions. If you do have questions for the Doctor, he will tell you to go somewhere else and find another doctor (take this advice). Their office manager is universally unprofessional and unhelpful. If you leave an honest review or leave a complaint with your insurance (which is a patient's right to do so) rather than being open to the feedback to improve patient care or experiences, she will retaliate against you and you can expect longer wait times, ignored concerns, and calls that are never returned. She has told me before she will make sure I'm the last person seen when I had an earlier appointment (only after I filed a complaint with my insurance about her specifically). The doctor claims he wants open communication, but in reality, he avoids responding and acts like he has no idea what you're talking about when staff advises repeatedly they've let him know what's going on and have spoken to him about it. In my case, he billed my insurance $250 on 3/3 to call me on FaceTime and is refusing to send my prescription. He then no-showed for a scheduled appointment on 3/31. I never canceled anything--I simply asked a question (which I am allowed to do but is always met with defensiveness and dismissiveness) why I needed two appointments and had to pay twice in the same month (3/3 and 3/31) when nothing had changed. I was repeatedly told by office staff that the doctor would call me, but as the day went on, I instead received a text saying my invoice to pay for my appointment was canceled. No explanation. No call. No replies to my emails. There's a paper they want you to sign that you understand and agree with the results you've gotten from the doctor. "Office manger" tells you just to sign it before because that's how they do it. I agreed to sign it once I got the results and even that is met with a confused look and hostile energy. When I called with my insurance company, thank goodness the call was recorded--she claimed no one ever said the doctor would call me, called me a rude liar, and refused to help resolve anything which is her standard defensive and unprofessional level of unhelpfulness. Dr makes you sign a paper saying when he will "dc" you. I personally asked the doctor, before signing that, in my appointment if that included pharmacy delays out of my control, he said NO and just communicate those to him, and I did. This office manager tells my insurance she's not helping or rescheduling my appointment THEY cancelled because of pharmacy delays in February and after they already took my money and billed my insurance on March 3rd. Be aware: not if, but when.. When you experience billing issues at this office- it is not promptly resolved or met with a willingness to help. After looking at my insurance documents I had to call in the past and found out I was owed a refund from this office! They are not proactive in any of this. When you experience delays outside your control, like pharmacy issues, this office will "dc" you but still bill your insurance. You can expect long wait times, even for virtual appointments, and if you miss that call, he will "dc". If you have any standards for your care and are truly interested in finding a provider to support you or family's health, please find another provider. There's better places with structure, practical procedures, and professional staff in place to support adequate patient care.

I have been seeing Shannon for almost 2 years. She has…read moresupported me in navigating some difficult times in my life. She has given me tools to feel safe and to open up my heart, mind, body, and soul to my loved ones. I have learned boundaries and so much about myself. I feel it's the best education I've ever received. Understanding myself and others has created a whole new world for me. I have peace and love in my heart and able to protect it. Thank you Shannon for your knowledge and wisdom. You definitely made a difference in my life.

I've been working with Shannon for almost three years, including EMDR work, and have seen…read moretremendous results. She has a very calm energy and is excellent at what she does. I'm thankful for the opportunity to work with her and highly recommend her.

Kristin Carter is an amazing BCBA. She is so caring for all her patients and works incredibly hard…read moreto deliver the absolute best therapy. She is extremely knowledgeable and professional. I recommend her without reservation.

I went there looking for help during one of the lowest points in my life, but instead I left…read morefeeling even more scared, isolated, and hopeless. From the moment I arrived, the environment gave me an overwhelming sense of unease. I constantly felt on edge, uncomfortable, and like I wasn't safe emotionally. The entire stay felt surreal, and I remember questioning reality because of how overwhelmed and distressed I became. Rather than helping me through my mental health crisis, my stay made me feel even worse. I felt more alone than ever, and my mental state deteriorated while I was there. Instead of feeling supported, I felt ignored and deeply unsettled by the atmosphere. On top of that, the facility itself felt dirty, the food was poor, and my overall experience with the environment and staff left a lasting negative impression. I understand that psychiatric hospitals can be difficult places, but I expected compassion, professionalism, and a place where I could begin to heal. That wasn't my experience. I truly hope this hospital listens to patient feedback and makes meaningful changes, because people come here during some of the hardest moments of their lives and deserve to feel cared for, respected, and safe.

Terrible office and Katie is not able to read and understand how billing works.. She was so…read moreargumentative and telling me that my insurance was not correct and I showed her proof all my claims are paid and also the app showing my current eligibility is good and she was so rude.. wow.. and she works in mental health that's really pathetic.. Do better!! Hire better... I can provide all info if the boss wants to see it...

Wonder staff...you know that they care...uour not just a number...highly recommend. The atmosphere…read moreis not just an office...it's comforting & clean.

The team is friendly and helpful. Henry Banzon was great! It was more than doing exercises, Henry…read moreworked with me to listen to my body. He was able to pinpoint origin of pain and adjust sessions accordingly. He also offered suggestions on how to adjust how I walk, sit and move when my autoimmune disease flare ups occur.

Traci knows her stuff and is so willing to make things better!…read more I was recommended by Dr. Brimhall after being really unimpressed by another place. Thanks, Traci!