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    Legacy Beach Therapy

    5.0 (1 review)
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    Integrated Pain Associates - Killeen - Paperwork showing I don't owe anything to IPA and letter from IPA

    Integrated Pain Associates - Killeen

    2.6(58 reviews)
    7.0 mi

    Just bad customer service. Not with the front desk, but with the practitioners. This is the 3rd…read moretime, where I've waited for over an hour long just to be seen. Assuming that this appointment could have been performed over the phone. My time is valuable to me.

    This is Michelle Beard in temple. I've paid an outrageous amount of money everytime I went for…read moreprocedure. All my payments are not there, they made me pay 25.00 a month for amount they say I owed. It's back to where it started from and I haven't been there. My insurance I had,sent me tons of paperwork saying I don't owe anything, IPA didn't turn all the paperwork in on time and it says on my insurance print outs patient owes zero. The Insurance said IPA is making me pay because insurance didn't pay them until they resubmit it. I have the paperwork and conversations printed out. They still taking 25.00 a month out after me explaining this to them. Insurance said they will cut a check to them when info is resubmitted. They also charged me when I met my deductible. I am sending a letter of ceasing my payments, they are not Authorized to take money from my debit card under this act, Any transaction attempted or processed after receipt of this notice shall be considered unauthorized, unlawful, and subject to dispute, and may constitute a violation of the Electronic Fund Transfer Act (15 U.S.C. § 1693 et seq.) and applicable state and federal law. This needs to stop now. If the certified letter doesn't make them stop, I will take it to court and ask for all my money back. If they stop now, I won't ask for the money they ripped me off of!!! Look at these stacks and stacks of papers since 2023 they been charging me, for something they didn't turn in on time. I talked to insurance, they said all my balances are zero because insurance didn't pay all that because IPA didn't turn in on time. They rip you off here, sketchy. Drs are fine, the office don't know their crap. I'm going to go to the bank also and give them a copy of certified letter. IPA can get into big trouble taking that out of my card after I went up there with paperwork and told them I do not Authorize my card to be used. I wanted them to make copies of what I brought, lady said take a seat 30 min later my dad come in and said he's going to be late to an appointment. We left. I've called them several times they argue and say I owe all that!!! Insurance says no I don't. Here's the stacks of proof and letter from IPA. IPA again I do not authorize you to take anything out of my account by my card. Do something now then I won't go on, if not y'all, my bank and attorney will get copies. I am really owed by check big time from yall. Do better!

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    Integrated Pain Associates - Killeen - Examples showing I don't owe anything

    Examples showing I don't owe anything

    Integrated Pain Associates - Killeen - Don't owe anything

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    Don't owe anything

    PSA Surgery Center of Killeen - Aaron Ali, MD

    PSA Surgery Center of Killeen

    1.7(14 reviews)
    7.1 mi

    I called to ask if they did a certain procedure (told them that was all I was interested in) and if…read morethey took my specific insurance. They said yes to both. So I made an appointment to discuss getting the procedure done. I came in for my appointment. They said they called me numerous times to cancel my appointment (which they did not! I had proof on my phone. They never called me!). Anyway. They made me another appointment. I came in for that appointment. They charged me my $35 copay just to tell me they don't do that procedure anymore. Waste of time and waste of money! I'm sure they charged my insurance quite a bit too just to tell me their appointment/desk staff lied to me. They at the very least shouldn't have charged me for that bs!!!

    Pain Specialists of America is a predatory and shady business. I went in for a trial to see if a…read morenerve block would help with my pain. After that procedure, they wanted to move ahead with the next step of the procedure, but they wouldn't, or couldn't, tell me how much it would cost me for the 2 procedures I'd need. I have a primary PPO, secondary PPO and a tertiary, which, is my wife's policy I'm on. They wanted me to pay $2,400 for the first procedure, out-of-pocket, but couldn't tell me what the out-of-pocket procedure would cost me. If you do the first one, then they have you over a barrel as you have to go back for the second and they'll charge you whatever they want and you're stuck. My PA and medical claims from my GP said it was predatory behavior as I should not be paying much of anything with my three insurance policies. I decided to go elsewhere and canceled my procedure with them. Then, two weeks later I get a bill for $367 for the first trial procedure I had, when they had assured me I would have zero out-of-pocket for that one. I have also spoken to two others that had procedures there and they had a single basic HMO policy and they were charged much less than I was. The other person had no insurance and they paid in payments a total of $3,200. In summary, this business, like many other shady medical practices are taking advantage of people that are paying more for insurance and then hiking the rate up so you end up paying as much as someone with no insurance. These people are predators.

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    PSA Surgery Center of Killeen - Jason (Chung-Chieh) Lo, MD

    Jason (Chung-Chieh) Lo, MD

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    Peter Kirkham, MD

    PSA Surgery Center of Killeen - Pankaj Mehta, MD, DABA, DABPM

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    Pankaj Mehta, MD, DABA, DABPM

    Legacy Beach Therapy - physicaltherapy - Updated October 2026

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