Overpriced and appalling service.
We stayed in summer 2013 (only just got the Yelp app hence the delay) for our honeymoon doing Route 66. The cost was not cheap and we expected a bit of luxury. We found the place outdated, old fashioned, not located near the town (not close walking distance), no nice touches you'd expect from a more expensive b&b, no internet, no early check in and quite a late normal check in time (unless you call in advance but we were on a bike with no idea when we would get there - we did knock earlier than check in but no answer), even when check in time arrived there was no response at door meaning we had to go away and try again half an hour after check in time. A tiny tv in a large room, could barely see it, gourmet breakfast wasn't gourmet.
All the above led me to give a three star rating on trip advisor which isn't terrible just honest. However, when my review was posted (17 days after my stay and when we were back in uk) the owner replied and mentioned a charge for changing dates of visit (less than 48 hours after booking we changed from two days to one) and that charge was taken the very day she replied to my review. No mention of this charge in her previous email to me when I changed dates or when we paid up at the time of our visit, no prior courtesy of letting me know they were going to enter my card details 17 days after our visit - they had my email address and it would've been the right thing to do, I can only surmise the reason for no contact was a reaction to my average review . I have no problem with the charge, it was under £20 for us when the whole trip cost us thousands but I have to consider if this a professional way for a business to act or if I would recommend and I absolutely wouldn't. read more