Very responsive. They were able to give a competitive bid for a printing job, which I appreciate…read more Thank you for your help.

I cannot express how amazing Christopher and PACS is. This team has been on the spot helping with…read morea big big emergency for my company. Fast response and extensive knowledge with a desire to solve the problem fast and CORRECTLY. Hands down our exclusive PA computer service center. Highly suggested for anyones computer repair and service needs. Thank you for being one of the few GREAT businesses out there!

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin was inexpensive, knowledgeable and honest. Karen was awesome. The corgi mascot was my fave…read moreoverall.

I needed a laptop wiped and windows reinstalled. It was done promptly and the price was reasonable…read more I would use the company again

Nick showed up on time and spent the entire day digging through the digital tangle of my brother's…read morehome automation system as well as deleting his private info from the servers. He'd never seen the system or the software before and there was no documentation left by my brother who programmed it but he figured it out, got it streamlined, and got some non-functional devices working again. He also offered to come back and help the future owners of this house get things working again with their WiFi network. He was polite and helpful and my sister and I feel secure knowing it's all good to go now.

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

Would give 0 stars if possible. Short version: Complete lack of communication, sent my property to…read morea third party without consulting me first, took over two weeks to get my laptop back. Handed over my laptop on Jul 28 for a job that was estimated to be a couple days. After business hours on Jul 29 I received an email that my device was sent to a "partner company" because the repair required a process Cloak "do[es] not service." Despite claiming that my laptop would be returned in "a day or two" I didn't receive an update until I called the afternoon of Fri Aug 1. I was informed at the time that it was still with the partner company but that it should be sent back to Cloak after the weekend. I did not hear about my laptop again until calling Thurs Aug 7. At this point I was told the partner company had just dropped it off with the post office and it should be back at Cloak by the next day, Aug 8. The afternoon of Aug 8 I arrived at the shop to find a printed sign on the door stating the owner was on vacation and would be back Wednesday [Aug 13]. The sign was still up on the locked door on the afternoon of Aug 13. When I called on Aug 14 (to make sure I wouldn't waste my time heading to the shop for nothing a third day), I was informed that the partner company still had my laptop at their location, and their technicians also could not service my device. I finally got my laptop back on Aug 15, in what turned out to be worse condition than how I had dropped it off in late Jul.

From the owner: Repairing, Replacing, Refurbishing at low costs to fit your budget. The storefront allows you to…read moresee the work we did to make and old product better than new! purchasable at affordable prices. Sub contracting available, we can repair school computers, large events, DJ equipment drive in movie theatre equipment, and much more. Feel free to message us!