Cool spot local owner. Great customer service! Help me take out some links in my watch! also picked…read moreup a Xbox while I was there. Great deal!

If you need to pawn or sell jewelry, highly recommend. The customer service is very much…read moreappreciated. They will take care of you!

My daughter and I randomly popped in to this business to take a peek..(so glad we did)…read more Yvette was very nice..(infact). She was closing up for the day and decided to let us come in (5 mins to closing) anyway. We browsed a bit and I decided to buy a beautiful Emerald & Diamond ring for my daughter. She gave us a great price - resized/polished it all within 24 hrs. My daughter was delighted with her gift..(we had been searching for the right ring for the last month). I'm so happy we decided to stop by here on a whim. For the life of me I don't understand the negative reviews. I had absolutely NO problem(s) whatsoever. Yvette is a sweet person - very helpful & professional. We will definitely be back! - Thank you..for providing a great service. Blessings your way.. CheryleAnn & Bri

I'm supa thankful for this business that they're friendly with ALOHA! They always answered my…read morephone calls. I needed a good deal on jewelry that I wanted to sell and found they're DA BEST!! Mahalo nui for always being there.

Called in for some questions on furniture. The male operator had responded in a very rude manner…read more I was disconnected, or so I thought I was. Called back with no answer. So I called back 20 minutes later to continue asking about furniture I wanted to pick up. Again, they responded unprofessional and hung up.i will never do business with them and do not recommend anybody to them as well. If you are looking for furniture or to pawn anything, I would try elsewhere. There are many other companies that provide way better customer service both on the phone as well as in person. This was the first time in a while where a I was turned away from business by speaking with an immature and unprofessional person via phone.

If I could I would give this family pawn shop a 0 rating......Wish I read all the reviews before I…read morewent. He totally ripped me off. Silver necklace I got from Kay's that was over $300 was applying worth $40...... if your planning on selling your jewelry, do yourself a favor and go to someone else that will give you what your jewelry is worth!

Heard about Elson's Goldsmith from right here on Yelp and the five-star reviews are accurate!…read more I needed to get a minor repair done on this gold chain and stopped into one other store before going to Elson's. The other shop gave me weird vibes, so I decided to give Elson's a try since everyone in the reviews had nothing but positive things to say. I emailed them in the morning and decided to call as well to check if they take walk-in repairs. The person I spoke with happened to be the owner's brother and they said yes, just come on down--so I did just that! I was welcomed in by Elson Jr., the owner's brother and person I spoke with on the phone, and he told me they could repair the chain for $50 and get it done in about 30 minutes. Good deal in my opinion! So I waited in the store and not even 15 minutes later, the chain was repaired *AND* Elson said they cleaned it! Highly, highly recommend these guys for jewelry repairs if you live near ʻAiea or even if you can drive in from elsewhere on Oʻahu. Mahalo again to Elson and Calin, both of whom provided excellent customer service and attention to my request!

Located right next to straub pearl ridge and rock n roll sushi. Tons of free parking. Exceptional…read morecustomer service. My kids loved coming with me because there's a glass that separates customers from the guys actually making the jewelry. I took a few necklaces to be fixed and they had it done in an hour. Great pricing. Also brought my diamond to get set and buy a new wedding band. My custom rings took 5 business days to be made and it was absolutely gorgeous. They were able to clean my chain while I was there ordering my ring. Not going anywhere else!! Best prices and customer service by far! Highly recommend!!

Thank you diamond fairy for my daughter's birthday gift. She loves her new chain and pendant…read more Always a wide variety of options & we're never disappointed when we leave this store.

Came here today with my boyfriend as he was shopping around for a barrel lock. Not sure who we…read morespoke to but we saw some barrel locks that are made for 8mm chains. We asked if we were able to place an order for a barrel lock to fit a 6mm chains. She then proceeded to say that she needed to call their vendor as he makes the barrel locks. To our surprise, the vendor told the lady that there's no way to make a 6mm barrel lock, only 8mm and above! We both knew that it was full of crap because we had a 5mm barrel lock! Then the lady proceeded to ask us if we wanted to upgrade to an 8mm chain since they had those locks in stock. Hah! Talk about feeling offended, so we decided to leave as we know it was a bunch of bull. If you want trustworthy business, don't waste your time here.

My husband originally came to Lorah wanting to propose as a total surprise but also wanted me to be…read morea part of the design process, so Lorah allowed him to do that by placing the diamond in a temporary setting. After the proposal, he brought me in to design the permanent ring and Lorah helped bring my vision to life. There was a lot of back-and-forth throughout the design process, with revisions and details to work through, but Lorah was helpful and willing to work with us to get everything right, and everything was expedited!! In the end, the ring turned out absolutely perfect and is exactly what I wanted. We're so grateful that she helped make the entire process -- from the proposal to the final ring -- so special!

I had a wonderful experience at House of Diamonds! My wife's birthday was on September 2, so I…read morevisited the store on September 1 after speaking with Ashley. I explained that I wanted to surprise my wife with a thin 14K gold chain and pendant, and I shared my budget and preferences. Lorah, Ashley, and the owner were incredibly helpful and found exactly what I was looking for. Their gold selection is beautiful and extensive, their prices are fair, and the service was truly outstanding. I'm very happy with my purchase and will definitely visit again. I highly recommend House of Diamonds!

I never learned from my past experiences with Princess Gold in 2022 , 2024. We were given promised…read moredates to pick up and not once twice 3x they ever delivered. I gave it another chance and I ordered a bracelet April 4, 2026 told us it would be ready in time for by my nieces' birthday April 24, not ready comeback May 13 not ready comeback May 22 after 2:00pm not ready. They promised another date May 23. Will see.. they said they cannot help they are busy.. go figure If you can handle lies after lies go here.. If you are patient kind & understanding go here

Paid in full was told 6 weeks. After 10 weeks they keep saying tomorrow. Then they tell to come on…read morethe day they're closed. Now they just hang up when I call them.

I finally had the chance to have Brenda evaluate a diamond I have had for many years. I had found…read moreout previously from another appraiser that the diamond I had on my ring was not the same diamond stated on the receipt from a reputable jeweler. Brenda took the time to educate me about my diamond as she is a very knowledgeable and very reputable gemologist in the State. I came to find out that the diamond I actually have is better quality and valued better. She showed me different aspects of looking at a diamond and how to tell if its man made, natural, etc. I have worked in high end jewelery before but this is nothing compared to what she knows having been in the business for years (I told her she has lineage in diamonds) I would highly recommend her as an appraiser if you have jewelry. You may find out alot about what you have and what you THINK you have.

I had a few pieces of custom-made jewelry that I needed to have appraised for insurance purposes…read more Brenda is highly credentialed and was wonderful about explaining the appraisal process and the resulting report. She was a wealth of knowledge and very pleasant to work with. I've already gone back to her a second time to have some more items appraised and highly recommend her to anyone needing appraisals. She is able to appraise a wide range of objects in addition to jewelry. She can also design custom jewelry and has wonderful ideas for uniquely detailed pieces. I'll be keeping that service in mind in the future!