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    Lee's Pools & Spas

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    11 years ago

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    Crowell Pools & Spas

    Crowell Pools & Spas

    (1 review)

    I have an older hot springs spa that came with my house when I bought it. I LOVE having it and…read morerecommended hot tubs to everyone who asks because it is the best therapy for an aching body and headaches. However, if you purchase one of these spas do not expect to get any kind of respectable service. It is the worst. I had a slow leak for over a year, multiple trips, hundreds of dollars, explanations from everyone about how hard it is to fix a leak. Halfa** effort to repair it, and I'm being polite. Terrible. I ended up getting a friend I work with who is handy to come by and look at it and he fixed it in 10 mins... by correctly repairing an area that the Crowell repairman had worked on 3 other times. They just kept telling me that the hot tub was old (it is) and hard to identify a leak (it wasn't). The last time the Crowell guy came out, he left things in shambles and tightened the screws into the panel cover so wonky and crazy, it stripped three of the screws completely and they are stuck, cracked the panel, and broke a piece of the cedar off. I had to get a neighbor to help me even get the panel off I had to text the repairman to never come out again. No follow up from the store. I will be buying a brand new one eventually -- and it will be from anywhere but here. I've never written a review on anything but feel it is important to follow thru as a customer when you get terrible service and pay a lot of money to someone.

    From the owner: Specializing in: - Swimming Pool Construction…read more- Building Specialties Hot tubs Outdoor furniture Service

    Lee's Pools & Spas - poolservice - Updated May 2026

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