I have used Piano Local's services three times after they were recommended to me by my piano…read moreteacher. They are friendly, Fast and reliable. They fees are reasonable. They moved two pianos for me an upright and a grand. They later installed a rug and rug pad for me under the grand piano.

Perfection! From my initial inquiry to the actual move, my experience was perfect. Robert promptly…read moreresponded to my unique long-distance move request from MD to NC. He offered a fair price and scheduling flexibility. The day of the move: arrived early, expertly wrapped the piano, installed floor protection, deftly got it down a 14-step flight of stairs, and secured it in the van. 6 hours later the piano was delivered in NC with the same care and professionalism. If you need to move a piano locally or across state lines, don't hesitate to hire Piano Local. One of the best decisions I've made. Perfection!

This is the place to go in the DMV if you're looking for a new Yamaha piano…read more We were first-time piano buyers looking for a new U1. From what I read online, most piano dealers will quote an MSRP or "SMP (suggested maximum price)" with the expectation that you will haggle down the price. We went to our local Yamaha dealer [not Downtown Piano Works] and met with a sales associate recommended by our piano teacher. His first offer was already less than MSRP: I'm terrible at haggling, but I figured I'd try anyway and ask for a better price. A day later, he came back with another $500 off the price. I was feeling pretty good about myself and was getting ready to go to the store before his "offer expired." On a whim, minutes before I left, I thought I'd try the next closest Yamaha dealer, which happened to be Downtown Piano Works. I typed a chat message into their website, expecting a canned AI answer. Instead, Dan, the owner, responded right away. He told me to call him on his cell phone, and without hearing the other store's "lowest" price, he quoted a price that was $1500 less. There was no haggling, no wondering if I was getting a worse deal than everyone else on the internet. We drove with the kids an hour to Frederick just to make sure this wasn't too good to be true, and it wasn't. Dan and Theresa opened their store on a Saturday night, three hours after I'd first messaged their website. By the time we left, we were the owners of a new Yamaha U1. If you're in the market for a new Yamaha acoustic piano, within driving distance of Frederick, and want to avoid the usual stress of new piano shopping, I'd definitely try clicking chat on their website.

I put a deposit down on a Clavinova 775…read more Well, first off world class customer service. Dan and Teresa were very nice and warm. Competitive pricing. Anyway, I had to cancel the order a few days later. Refunded me immediately. Honest and trustworthy owners! Thanks and sorry it didn't work out. Great music store!

He is the best. Period. I cannot recommend him enough. Very knowledgeable and very honest.read more

Great gentleman and expert piano technician. Very humorous…read moreand friendly. We enjoyed meeting him.

I have been a Bannar customer for over 40 years, first with Harold Bannar, and now with his son…read moreScott ,who inherited the business when his father retired. Scott is knowledgable and trustworthy. He knows everything about pianos there is to know and is truthful when he imparts information. He has tuned my piano for decades and notifies me when it is time to tune again, a service that removes a tiny piece of my bundle of things to be remembered on a yearly basis. Scott is personable and I look forward to seeing him when he arrives. I recommend him without reservation!

I called Mr. Bannar on a Tuesday and was able to get him over to tune my baby grand piano that same…read moreweek on Thursday. He was excellent and explained what he was doing and why he was doing it. My piano was severely out tuned as it was taken apart and moved from two different location and wasn't tuned in years so he recommended it being tuned twice which he completed. I will continue to use him for as long as he continues to serve my area.

The store was friendly, the staff was helpful and the expertise was amazing off the staff. Great…read morestore!

If I could give this a zero star rating I would. I was in the store less than five minutes when the…read moreowner had approached us and asked "what brings you in" I mentioned we were in the market for a piano as my boyfriend is in the music industry. He said okay and let us be. The piano that he had picked first hand was out of tune and frankly a shitty one. We wanted to give his place the benefit of the doubt seeing there were several others to choose from. Moving to the right of us to the next piano, my boyfriend is still standing he checked the tune before he could sit down the owner RAN from the other side of the store and said "you need to ask me before you touch my pianos" in a super aggressive and unwelcoming manner. Which was not appropriate in a business setting let alone coming from a business owner. I have read through many other reviews based from race, and I hate to add to it but he had no issue with me (being a Caucasian female) but my boyfriend being African American the one playing the piano seemed to have a large issue with it. If you do not want people touching or playing your pianos do us a favor and put a sign up stating so. Because I read every single sign before touching and the only one I seen was if you were 18 or younger a legal guardian needed to be present and no food or drinks which he had none of those. Your customer service is awful & I will be happy to purchase my five pianos else where.

We just bought a Kawai 607 piano from Piano Man Bethesda. Jamil and his staff were extremely…read moreprofessional, had a nice selection and good advice, and made the process very easy. Our daughter was able to try a number of pianos and find the one she most liked. They delivered and set up in our home, and did an excellent job. They clearly care about pianos and their work. We recommend them highly.

From the owner: We are a dedicated piano service business specializing in repairs, tuning, refinishing, and moving…read more We also offer a selection of pre-owned pianos for sale and provide piano rentals for events. Hassle Free Financing Available. *NOTICE: PianoMan Bethesda is an independent entity and is not affiliated in any way with the recently closed Piano Man Superstore.*

Great service, super knowledgeable, and reasonable price point! We had not tuned our grand piano in…read morequite some time, and I am grateful that we chose to go with Pro Arte Piano. We contacted Piotr via Yelp, and he was very responsive. When he came over for the job, he wore a mask the whole time. At one point, I expressed curiosity in his work, and he stepped me through what he was doing, explaining as he went. We had a great conversation, and he gave me useful feedback about caring for pianos. Best of all, my piano now sounds great!

Very prompt. Was able to fit our tuning in within a short window of time. He responded to my…read morecommunication in a timely manner.

Love, love, love. Ashley arrived on time and got right to work. My piano sounded off and she has it…read moresounding perfect again. Very personable, professional, and super knowledgeable. She made the necessary adjustments and let me know some times that may need to be adjusted in the future. She even scheduled my next appointment. This is a no brainer recommendation.

Excellent piano tuning service for my Steinway! Piano was tuned well, Ashley at Piano…read moreExpectations was very professional and quick. Steinway recommends you tune them every six months or so to keep them mechanically in shape, and I've booked Piano Expectations for another appointment in six months. Thank you!

I have left good reviews in the past for this store, and will leave one now. They have a great…read moreselection of instruments for beginner students, and the prices are competitive. The owner is always the most helpful, but the rest of the staff is friendly and tries to answer all questions.

Overpriced, service is decent but the man needs to learn to crack a smile…read more Gave me an instrument with many scratches