I used to like this pharmacy. Every time I needed the medications for my clients, they were nice about it and would refill them however ever since they started getting various new employees, they are very rude!!! Every time, EVERYTIME, I call to request refills they are always giving me a hard time. Not even me having the damn package in front of me letting them know when the medication is about to be finished, they still say no is not time yet. No, we gave you this and we gave you that. At the end they still say ok we will do it. It's like don't you have the damn information of when the clients need their medication? Like my client had meds till the 30th of June yet the rude lady that was I talking said we can't do it till the 2nd? I'm like but the packet that I have on my hand is finished on the 30th and it was a back-and-forth situation all the damn time and with rudeness. I can't work with people like this so that's why I'm going with some one more professional.
Also, they LIED about not being able to provide the insurance information to the other pharmacy because of HIPPA? LOL so you can send the demographics and is not an issue with HIPPA but insurance info is? Anyways is okay I was able to provide them with the information :) Thank you! YOU JUST LOST 4 CLIENTS! read more