I've had food from here a couple of times but yesterday was the first time I went inside the store…read more I have been buying fried chicken from Giant Eagle, Miles Market these past few years but in the past, I've solidly depended on KFC because...you guys, let's admit when chains are actually good. I kept comparing Mr. Chicken to KFC and I gotta say it falls short. Mr. Chicken batter is crunchy and good but it is too salty and not flaky enough. The thigh pieces were a little bit undercooked. I did love the corn muffin much better than their biscuit b/c I never really like the biscuits. Why don't places just do corn muffins instead of biscuits? Anyways, Mr. Chicken's muffins were BOMB--moist, sweet, fluffy, mmmm! But their cole slaw was too watery and liquidy; not enough of the actual slaw. Taste was pretty good but a little too sweet for me. The mashed potatoes and gravy were waaaay too watery. KFC's buttery version is so much better. The gravy was too mixed in with the instant potato whereas the KFC version always has the gravy neatly on top like an ice cream sundae. Prices were kind of higher for the value of the meal and for 2 adults + 1 child, the family chicken meal AND a chicken sandwich was not enough. Also Mr. Chicken is so stingy with the sauce! They don't even HAVE hot sauce packets and anything else like honey mustard or BBQ is an extra charge! KFC had so many varieties and did not charge (or at least they didn't in 2024 and before!).

Horrible. Bad food, bad service. Chicken too salty and folks don't care…read more Don't know what can improve it. Every time I go, new people. Last time didn't get the credit for buying my food!!

I'm a big fan of Wingstop, but I was very disappointed with my recent experience. I work late hours…read moreand usually rely on delivery to feed my family. I placed an order for 20 lemon pepper wings at 11 PM, and it didn't arrive until midnight --but when it did, there were only 10 wings. That was frustrating enough, but the bag was soaked in oil, and the food didn't even look like something I wanted to eat. Since the restaurant was already closed, I couldn't contact anyone about it that night. The next day, I called and explained the situation. They offered to remake the 10 wings but only if I came to pick them up, which was inconvenient because I had ordered delivery for a reason. When I did go to pick them up, there were no dips, no apology -- just the wings. This whole experience was disappointing and felt like poor customer care

They are open now and to a very rocky start. First impressions are everything. They aren't tossing…read morethe wings or tenders completely. We got home and THEY FORGOT SOME OF OUR FOOD! We had to go back to get it. When we called to let them know the girl didn't even apologize! She just asked if we wanted a manger or them to remake our food. Seriously?? Come on guys! Zero customer service. I'm very disappointed in this. I know you just opened but that is when you're supposed to shine not make excuses.

Food - excellent. Service - excellent. Wait time - excellent…read more I ordered wings, ribs, collards, mac and cheese, and pound cake. The ribs were tender and well seasoned. I do not get sauce as I want to taste the full seasoning. The wings were fried to perfections. The owner addresses people by name as they entered. You can tell that the restaurant has many regulars. She made you feel warm and welcome. Overall, lovely experience. You have to check them out!

Service was A+. Very friendly and generous. Clean sitting area (no dine in.) Food was very good…read more Catfish was excellent, fries good and mac n' cheese so-so. Will definitely return to try other offerings.

Bad service Went to…read morethe drive through to pickup a mobile order and when I got home, I found my sides were only half filled, not even close to the fill line. Considering I ordered an 8 PC family meal for $23, feels disrespectful to have only partially filled sides. Especially when the large side retails for 6.79 each. At least have the decency to fill the bowl fully. Called customer support and they refused to refund the sides amount offering a meagar 500 loyalty points, barely anything. Popeyes will give you a full size side even though their price is cheaper... Chicken also wasn't the most fresh as it tasted greasy

Just left the KFC in Streetsboro....the food was outstanding! ...hot and fresh! Even better than…read morethe food....the Staff!!! They need to be commended for their "service with a smile"...and know what a difference that it makes in the total experience! We WILL be back!

Most of the time, I get Cane's as a take-out and eat it when we get home…read more Today, we decided to eat at the restaurant and let me tell you....it was amazing. I would highly recommend eating the food while it's hot! Steamed fries and chicken in the bag or box does not do their food justice! Anyways, a couple of things I can critique, it was COLD in that restaurant. Also, I still don't get the hype about the sauce. I mean it's okay ‍ Yes, highly recommend it, also this location is great. Fast and friendly service along with clean and fresh food. Hard to find something wrong, aside from how cold it is.

Everything tasted great at this location. I also liked how clean the restaurant was. It was served…read morequickly and hot. Unfortunately the portion of the chicken was a bit small. Regardless, I liked this location.

Food was fresh and delicious! The chicken was crispy and juicy, and of course, the Cane's Sauce was…read morea hit--as always. The Texas toast was spectacular, and all the sides hit the spot. Service was quick and friendly, and the dine-in area was clean and well-kept. Even the bathrooms were clean, which is always a plus. The overall vibe was calm and family-friendly, making it a comfortable spot to sit down and enjoy the meal. Parking was convenient, and everything about the experience felt smooth and easy. Definitely one of the better fast food spots around when you're craving some solid chicken tenders!

This restaurant is always clean including the restrooms. The food is always hot and delicious. The…read morecrew is friendly and helpful. When I want chicken this is where I go.

I am going to go with a 3 here as I typically have not had issues with their food as many others…read morecomplain about. And I really do love their sauces. Most of the bartenders are good as well. However this time, it was not good. Just look at the picture of the wings, of which some were the size of my pinkie finger. I should have included a ruler or something to show to compare them size wise and you would really see how small they are. How anyone let those out of the kitchen is beyond me?!?!?! I would have asked for a manager, but I was with my daughter and we really just needed to go home. I have contacted customer service, who after going back and forth multiple times, said I would be contacted by this location, but after multiple days, I bet you know? No contact. On edit as of 5/30/26: I did get a call from a manager and they refunded my entire bill. I appreciate the attention.

Staffing is a train wreck. Took 30 minutes to do a drink order. Then over an hour to receive our…read morefood order. Not even busy.