I had a new lady named Sara she only has been there 5 months and she nailed it. She did a great job…read moreon my colors, designed and bling. Thank you for a wonderful job.

Terrible experience. For a place called "Luxury & Spa," there was absolutely nothing luxurious…read moreabout the customer service. I stood waiting to be acknowledged and was eventually spoken to in a rude, dismissive manner regarding an online appointment. Instead of being helpful or professional, the staff made me feel like I was an inconvenience. Customer service costs nothing, and kindness goes a long way. Unfortunately, neither seemed to be a priority here. With so many salons to choose from, I'll gladly take my business elsewhere. What a joke.

Cute little salon very clean and personable technicians. Megan did a great job on my pedicure.read more

Polished is the most welcoming and relaxing nail salon in the Berkshires! I have gone to polished…read morefor manicures and pedicures for 2 years. I won't be going anywhere else, ever! Valerie Ireland is a skilled nail technician and has a great group of women working for her at the salon. I see Amanda for manicures and Megan for pedicures. My appointments are always on time and they go above and beyond. Highly recommend this salon and the women working there. All are welcome in the salon and treated with excellent service. 10/10 best in the area!

My nails always look amazing after an appointment with Lucy! I've been coming for years and no…read morewhere else compares. Thank you Lucy!

I have been getting my nails done for over 15 years, and it is so hard to come by a place that is…read moreso personalized and special like Lucy's. Recently in the last year, I wanted to start getting my nails done at places that were smaller and more personalized, and this is as personalized and private as it gets! When we first walked in, Lucy made us feel very welcomed and at ease. You are the only person there and all the attention is focused on you. Lucy was so accommodating that she let my mom and I come in together and hang out with each other. Lucy is very funny and keeps the conversation going. Her attention to detail is amazing, as I was getting a more complicated design. She has a lot of patience and wanted to get the design just right and make sure I was happy without rushing. You can tell that she really enjoys what she's doing through her work. I already booked my refill with the same nail design even before I left Lucy's place for a refill for for my gel-x tips and design. Although there are nail salons that are much closer to me, driving half an hour is definitely going to be worth it to me each time to get my nails done at Lucy's for more gel-x tips and gel pedicures! If you're looking for a relaxing, private nail place in western mass, Lucy is your girl!

Re: Review of my Wellness Guide, Kelty Greene and Tim my reservation agent…read more I just wanted to take a moment to share the wonderful experience I had with my wellness guide, Kelty Greene yesturday. She is one of my guides and we had a very thoughtful conversation about my itinerary. She made some key adjustments that really aligned with my needs and also took time to explain some of the concerns I had. I would absolutely give her a full 5-star rating- way to go, Kelty! Additionally, I had a conversation with Tim couple days ago who was my reservation agent. Tim went above an beyond-he helped me arrange payment for my package, showed a lot of care, and even spoke with his supervisor to ensure my concerns were met. I really felt protected and cared for throughout the whole process. Thank them both for such a fantastic experience. Best Regards, Sue O

Going to Canyon Ranch is an extreme luxury for me. I had to save all year to be able to afford it…read more When things like spending two hours sitting in the dining room waiting on dinner to be served to my growling stomach,(and drinks too) missing other events that started at 8pm; I question the whole experience. The treatments were fabulous- always. However, I am still wondering why the face isn't part of the body for the whole body scrub. My face is part of my body! And I really just want a face massage without getting a facial sometimes- for TMJ. Is that feasible? Overall- it was an okay experience. It wasn't as fabulous as Tucson.

Yes!! Super nice staff that did a great pedicure and massage. Very, very clean with reasonable…read moreprices. Will be going back.

The pedicure itself came out great however I probably won't go back due to these things…read more 1. All the scrubs were open and very dry. It looked like they had been sitting out for a long time, and the person doing my pedicure reached into this product with their hands. Not sanitary. 2. The nail file. It should be new and used on one person only. He filed my toes and then in front of me, filed down his own nails with it. Which is bad business and kind of gross if you ask me.

Mark, the owner, is a world-class hairdresser and one of the nicest guys you'll ever meet. I have…read morebrittle, what was once thick and curly, postmenopausal hair. Mark has cut my hair 3 times now. Each time better than the last. I'm so grateful to have this fantastic and friendly salon close by that I can trust with my hair. If you are looking for a great haircut and a hairdresser who will get to know your hair. This is the place.

Beautiful spa in Stockbridge. Welcoming atmosphere and calming decor. Love Brianna who always takes…read moregreat care with my hair, whether it's color or cut. Highly recommend this salon for all your needs.

Tammy gave me what was, by far, the best facial I ever had! She was kind and funny and listened to…read moreall of my concerns. So relaxing!! (Other than the few moments of exfoliating- if you know you know). I wish I was closer and could go every day!

I called in the am to get an emergency last minute manicure and pedicure. Staff were super…read morewelcoming and find me spot an hour later. The building is beautiful, overlooking a river with cascades. After my treatment, I waited the polish get dry on the outdoor patio, drinking tea, looking at the river. If you need a break, a relax moment for yourself, this is the place to go. I can't wait to come back try a massage!