Lucky Nails in Lee is not your basic nail salon with first-generation Asian technicians making…read morepassive-aggressive comments about your calluses and trying to convince you to get a full set of acrylic nails. Ok, it is that, but so much more! It's also happy hour and Steel Magnolias and the one place where townie teens hang out with summer-home snowbirds. I got a spa pedicure and dating advice. My girlfriend ran into a business contact at the drying station. The man running the show keeps everyone's manis and pedis on schedule and keeps the atmosphere fun and flirty. He clearly loves charming the ladies and it seems to work because the place was packed at 7:15pm when we went in, and all the customers seemed very at home and happy to be there. The customer service really is over the top, in a good way. They insist on putting your socks and shoes on for you, so you don't ruin your fingernails. All the while, advising you that your boyfriend or husband really should treat you this way all the time. Who doesn't agree? Actually, no one who worked at Lucky Nails was very quick to pick up that we were a capital C couple, not just a couple of girls without boyfriends. We probably could have each scored a date to some "hot club" in Springfield on the arm of a male nail tech, but my Mango Madness toes are going to tap off to some other adventure. I'm sure I'll be back (although my pedi is still looking good 3 weeks later), so I'll try to explain next time...

Will not be returning. I was trying to find a new nail salon…read moreto go to but unfortunately, I was not happy with my service. I had one guy doing my pedicure. I was pointing to colors that I wanted and every time I asked for a certain color he brought a different one. After the third time, when he kept on bringing me the wrong color I just got annoyed and just gave up. So I just went with a color I didn't even want. And tell me why they charged me 142$ to get a mani and pedi for me and my 6-year-old daughter. Yes, we both got gel, I know that's extra but 17$ for gel polish is ridiculous. They said I could go back next time and get 10$ off my service but that is just not worth it to me. I rather never go back again. Don't go here unless you want to get ripped off. 142$ is honestly outrageous. I never went to a nail salon that charged me that much.

I had a new lady named Sara she only has been there 5 months and she nailed it. She did a great job…read moreon my colors, designed and bling. Thank you for a wonderful job.

Much needed mani & pedi, my did mane the apt. Omg the massage chair during pedicure all worth it…read more I'm walking straighter now! Works out all the kinks on ur back. Wow. Seven, the manicurist, is awesome. I always forget how good it feels to be pampered. The place is Clean, serene music n beautiful videos of Vietnam town, I must put in my bucket list to visit.

Cute little salon very clean and personable technicians. Megan did a great job on my pedicure.read more

Polished is the most welcoming and relaxing nail salon in the Berkshires! I have gone to polished…read morefor manicures and pedicures for 2 years. I won't be going anywhere else, ever! Valerie Ireland is a skilled nail technician and has a great group of women working for her at the salon. I see Amanda for manicures and Megan for pedicures. My appointments are always on time and they go above and beyond. Highly recommend this salon and the women working there. All are welcome in the salon and treated with excellent service. 10/10 best in the area!

My nails always look amazing after an appointment with Lucy! I've been coming for years and no…read morewhere else compares. Thank you Lucy!

I have been getting my nails done for over 15 years, and it is so hard to come by a place that is…read moreso personalized and special like Lucy's. Recently in the last year, I wanted to start getting my nails done at places that were smaller and more personalized, and this is as personalized and private as it gets! When we first walked in, Lucy made us feel very welcomed and at ease. You are the only person there and all the attention is focused on you. Lucy was so accommodating that she let my mom and I come in together and hang out with each other. Lucy is very funny and keeps the conversation going. Her attention to detail is amazing, as I was getting a more complicated design. She has a lot of patience and wanted to get the design just right and make sure I was happy without rushing. You can tell that she really enjoys what she's doing through her work. I already booked my refill with the same nail design even before I left Lucy's place for a refill for for my gel-x tips and design. Although there are nail salons that are much closer to me, driving half an hour is definitely going to be worth it to me each time to get my nails done at Lucy's for more gel-x tips and gel pedicures! If you're looking for a relaxing, private nail place in western mass, Lucy is your girl!

Re: Review of my Wellness Guide, Kelty Greene and Tim my reservation agent…read more I just wanted to take a moment to share the wonderful experience I had with my wellness guide, Kelty Greene yesturday. She is one of my guides and we had a very thoughtful conversation about my itinerary. She made some key adjustments that really aligned with my needs and also took time to explain some of the concerns I had. I would absolutely give her a full 5-star rating- way to go, Kelty! Additionally, I had a conversation with Tim couple days ago who was my reservation agent. Tim went above an beyond-he helped me arrange payment for my package, showed a lot of care, and even spoke with his supervisor to ensure my concerns were met. I really felt protected and cared for throughout the whole process. Thank them both for such a fantastic experience. Best Regards, Sue O

So not what it used to be!!! The customer service from the front office manager is awful. No…read moresalad bar so very limited food choices. This is my view for over $4000 for 3 nights! Utter crap!

Yes!! Super nice staff that did a great pedicure and massage. Very, very clean with reasonable…read moreprices. Will be going back.

The pedicure itself came out great however I probably won't go back due to these things…read more 1. All the scrubs were open and very dry. It looked like they had been sitting out for a long time, and the person doing my pedicure reached into this product with their hands. Not sanitary. 2. The nail file. It should be new and used on one person only. He filed my toes and then in front of me, filed down his own nails with it. Which is bad business and kind of gross if you ask me.

Beautiful spa in Stockbridge. Welcoming atmosphere and calming decor. Love Brianna who always takes…read moregreat care with my hair, whether it's color or cut. Highly recommend this salon for all your needs.

I stayed at the red lion for my birthday and booked 80 minutes hot stones massage with Kim . She…read moredid an excellent job and was very helpful giving me tips on what I can do at home to help relieve sinus pressure. Love the friendly, easy going vibes she gave when I met her . I would highly recommend Kim for massages if you're in the area .

Tammy gave me what was, by far, the best facial I ever had! She was kind and funny and listened to…read moreall of my concerns. So relaxing!! (Other than the few moments of exfoliating- if you know you know). I wish I was closer and could go every day!

I called in the am to get an emergency last minute manicure and pedicure. Staff were super…read morewelcoming and find me spot an hour later. The building is beautiful, overlooking a river with cascades. After my treatment, I waited the polish get dry on the outdoor patio, drinking tea, looking at the river. If you need a break, a relax moment for yourself, this is the place to go. I can't wait to come back try a massage!

Always a pleasure!!! if I have to wait for an appointment I will wait once you find your people you…read morecan never go back. Not to mention my nails are always perfect.!!

I'm always pleased with the service, as is my husband who had his first pedicure ever there two…read moreyears ago -- he finally discovered what he had been missing all these years! The friendly staff is a pleasure to interact with; our next appointment is this afternoon - we're looking forward to it... Anna