This vet clinic is one of the best I've been too! The staff here is friendly and everyone is…read moreworking hard to provide the best service! Prices are reasonable as well (:

I had an extremely upsetting experience at this clinic. The vet was insensitive, dismissive, and…read morefrankly rude throughout the entire visit. When I declined a referral to a neurologist for my 7-month-old cat whosuddenly was unable to walk, the vet casually suggested that putting her down was the alternative-- he mentioned this option with complete disregard for my feelings and my pet's well-being. How are those the only two options? He didn't even touch or exam my cat. I asked if bloodwork could be done first since my cat had no injuries, but the vet refused and insisted on x-rays. Even after the x-rays came back normal, the vet doubled down, saying either I go to a specialist or put my cat down. I had to fight for what I believed was another option, and only then did he reluctantly agree to do bloodwork and suggest medication to help with possible inflammation. This should have been discussed from the start, not treated like an afterthought. The most frustrating part? After five days and a visit with a different vet, my cat is now taking steps and on the road to recovery--proving that there were other options all along. Pet owners deserve care, empathy, and clear explanations--not ultimatums. Based on this experience, I would never recommend this clinic.

Took my husky mix who hadn't been to a full clinic before for the first time and had a great…read moreexperience! Loved that they accommodated him by letting us check in and then sit in the car and called us when it was our turn. Was hesitant my dog would be reactive to other dogs but he did quite well and the staff was friendly and helpful. Was in and out pretty quickly as well. Definitely recommend

just now New…read moreAbsolutely horrible customer service. I am floored by their lack of care and follow-through. By failing to get back to me for weeks and weeks regarding vaccinations, I'm now left completely stranded trying to vaccinate rescue animals for transport. Had they let me know sooner, I could have made arrangements, but now I'm entirely screwed. If they cared even one bit, they could make this right because they really hurt my move and process. I'm so disappointed and angry that they strung me along for so long--over a month (closer to two) saying no problem and not to worry. Thanks a lot for really, really impacting a person who was more than kind and understanding. Just WOW!

I have been taking my dogs here for many years now. I absolutely love The Pet Place Animal…read moreHospital. The staff here is so friendly and gentle with the animals. Yesterday my 16-year-old dog Joey had an appointment with Dr. Stephen Hodgeson. You can tell Dr. Hodgeson truly loves animals. I was really concerned about my aging chihuahua. Dr. Hodgeson took the time to listen to my worries and answered my concerns. He really had my Joey's best interest at heart. They don't try to talk you in to unnecessary tests and procedures if this is not beneficial to your pet. I would highly recommend you bringing your pets here! - Jerri Ikuta

I have had many animals in my life time... delt with many " vets " but Dr. Stephen Hodgeson is by…read morefar the most knowledgeably, caring Veterinarian I have ever come across.! His knowledge and professionalism is above reproach! If your thinking about a "vet" or need a new one... I highly recommend The Pet Place! Specifically, Dr. Stephen Hodgeson! ! I Promise you.... you and your pet will thank me for the Recommendation!

Although our regular vet is down in Lake Elsinore, when the time came to put my lab down they were…read moremore than happy to accommodate us. The kindness and compassion they gave was as if I'd been going there forever. It made a very sad morning a little bit easier.

I never imagined I would be screamed at by veterinary staff -- but that's exactly what happened…read morehere. I'm sharing this because I wish someone had warned me. If you have a service animal, a medically necessary animal, or anything time-sensitive... please read this. My family spent seven months preparing our service dog -- a $35,000 trained medical assistance animal -- for international travel. We've traveled with him to 16 countries using USDA-certified vets with zero issues. We trusted All Paws Riverside Animal Hospital with the Japan and Hawai'i processes. We followed every instruction. We completed every blood draw, titer test, appointment, and document. We spent thousands of dollars. And then everything fell apart. Behind the scenes, things were not what they seemed. The Japan certificate was submitted incorrectly and rejected by USDA. The office had all paperwork and deadlines months in advance. The Hawai'i certificate required multiple corrections because staff, not the veterinarian whose license was used, were filling out legal sections. We were asked for information the veterinarian should have been responsible for. Worst part? We learned by accident -- not from the office -- that the Japan certificate had been rejected. And only afterward were we told the veterinarian responsible had actually been on medical leave during the process. That meant: No qualified oversight. No chance to fix errors in time. And months of preparation became useless overnight. It got worse when we tried to get answers. When we came into the office to understand what happened, the situation escalated in a way I never expected. In my experience, the office manager, Jeri, raised her voice at me and spoke in a way that felt aggressive and completely unprofessional. I left in tears -- shaken, embarrassed, and without answers. I have never been screamed at in a veterinary setting in my life. It added trauma to an already devastating situation. Then--silence. When we later requested a refund for services that were never successfully completed, the office stopped responding. Eventually, they terminated care for our entire family of pets instead of addressing what happened. No accountability. No ownership. No attempt to make it right. Why I'm writing this. I'm not sharing this out of anger. I'm sharing it because someone else will trust this office the way we did -- with their pet's health, their money, and their family's well-being. If your animal's medical, behavioral, or travel needs require accuracy and oversight, please choose a clinic that takes those responsibilities seriously. I wish someone had warned us. No family -- and no service animal -- should ever go through this.

Good prices and friendly service. I've taken my cats here and now my GSD. I recommend them.read more

Customer service was amazing! All the employees were super nice and friendly. They were quick and…read moretold us exactly what was wrong with our dog and talked us through the process!

Today was dental cleaning for Flower Q. Johnson, aka "Job Inspector." She came back with ZERO side…read moreeffects from the anesthesia. Says they gave her just the right amount. Everything went really well. The animal is elderly so there's always a risk, but I felt comfortable putting her in Dr. Kim's hands. His vet techs are amazing too! Actually the tech cleans and the doctor extracts. Next up: Lucky J. Dog, aka "princess of puppies."

Animal Hospital of Riverside has been our main vet since we moved to Riverside in 2020, and we've…read morehad consistently great experiences. The doctors truly care and show real compassion toward our dogs, which gives us so much peace of mind as pet owners. You can tell they love what they do. The staff is also amazing--everyone is friendly, helpful, and kind every time we visit. We always feel welcomed and supported here. Very grateful to have a vet we trust in our community. Highly recommend!

I had the most amazing experience! I felt so welcomed and all the staff were so sweet. *Special…read moreshout out to Patty at the desk she was so fun to talk to* Shout out to Dr. Sean for taking amazing care of my baby bearded dragon! He was so informative and created a warm experience! My baby boy will definitely always be taken care of here! Thank you all for being the best

I cannot say enough good things about Kezziah at Animal Medical Center Corona!…read more She truly went above and beyond for us and our dog, Lola. I came in with my two toddlers (which is already a lot), and she was incredibly patient and kind. Not just with Lola, but with my kids too. What really stood out was how understanding she was about my budget. She took the time to work with us and never made me feel pressured or judged. I also asked a lot of questions, and she answered every single one with patience and care, I never felt rushed. Honestly even with my frenchie Lola clearing the room with her farts ( if you know, you know), Kezziah handled everything with such professionalism and kindness. She treated me, my kids, and Lola with SOO much compassion. It's rare to find someone who genuinely cares like that. We are so grateful and will absolutely be coming back. Thank you Kezziah!

I needed a second opinion for my dog's weight loss issues, and Dr. Estrada was recommended to me by…read moreour family members who take their beloved fur babies to RAH. I was able to get a quick appointment, the front office staff and techs were amazing, and Dr. Estrada did such a thorough evaluation of my dog, including some additional tests that weren't done by our other vet. I am in the human healthcare field so I do "speak" lab abnormalities and imaging, etc, and she didn't talk to me like I was an idiot like our previous vet. I left feeling like we are on the right track to getting to the root cause of this problem, and not left stranded on an island like our other experience. I HIGHLY recommend Dr. Estrada and RAH. We will be returning to this office!

This is a money grabbing cold hearted vet, I called because my cat was VERY VERY sick, they denied…read moreme and refused to let me bring him in AFTER they found out I'd never been there before, I described the symptoms, all of which they ASKED me too, and then all of a sudden they were booked for the day. My cat was dying apparently, and because they can't make any money off of that they refused to help. In all honesty I thought vets were in this business because they cared, they didn't care enough to help my cat and literally said no. Why ask me symptoms if you already know you are booked for the day? Because putting a cat down wasn't worth their time. PERIOD. So, if you have a very sick cat call someone else. TRUST ME.

I can't recommend this place enough. I was very skeptical when trying to find somewhere to take my…read moredog, Junior, and put the decision off for months out of fear. From the very first phone call, I was met with genuine care and empathy that immediately brought me comfort. I had Junior for 15 years and never felt rushed or pressured. During our consultation, they left the decision completely up to us and even provided pain medication that helped keep him comfortable for a few more weeks, which brought me so much peace of mind. On the day of his appointment, we were welcomed and gently guided through every step of saying goodbye. I chose a private cremation and received far more than expected, including a paw print, a lock of his hair, an engraved box, a handwritten letter, and a death certificate. Two months later, I also received a Christmas card in remembrance of him, which meant more than I can put into words. They truly honored Junior and treated him with the love and dignity he deserved. I will always be grateful for the compassion they showed us during such a difficult time.

Called for a quote on their neutering services... $490.00…read moreThat's simply outrageous. The receptionist was kind though, but not kind enough to justify the overzealous prices. What are you giving our pets the spa treatment? LOL

When I had to bring my almost 19 year old cat in for creamtion service because out regular vet is…read moreclosed on the weekends (she passed away peacefully at home in my arms on a Saturday), the staff at Arlington was wonderful. They took us right back, let me spend a little more time with my girl, gave me all my options (chose private cremation with a beautoful hand carved box), and made the process as quick and easy as possible. 3 days later, I get a a sympathy card in the mail from the office. Not only did every single person who works there sign it, but they all hand wrote personalized messages. It was such a wonderful gesture, and very much above and beyond. About 6 years ago, we had a dire medical emergency with another one of our cats. She needed a blood transfusion immedieatly, or she was going to die. Arlington saved her life.

We came here during a very stressful emergency with our pet and did receive medical treatment,…read moreincluding IV fluids and medications. The doctors appeared knowledgeable, and the clinical care itself was appropriate. However, the overall experience was cold, rushed, and overwhelming. Communication focused heavily on costs, paperwork, and internal process rather than comfort, reassurance, or clear explanation, even while we were visibly anxious. The interaction felt transactional rather than compassionate. At discharge, we were never clearly told how our cat responded to treatment or why she was considered ready to go home. There was no explanation of her condition after fluids and medications, no reassurance about her stability, and no clear medical summary in plain language. We were left to assume she was okay simply because she was being discharged. While we were waiting for our cat, my daughter experienced low blood sugar. I clearly stated, "My daughter Hannah's blood sugar is low," and explained that I was worried about her condition. I asked if I could step out briefly and come back for our cat so I could take care of my daughter first. Instead of reassurance or acknowledgment of that urgency, the response was, "Let me check if she can be discharged now." The focus shifted to expediting our cat's discharge rather than accommodating a child's medical emergency. I had to follow up because of the urgency of my daughter's condition. Our cat was then discharged without clear communication that she was medically ready and without being allowed additional time to rest after treatment. In that moment, it felt like process and payment were prioritized over situational awareness, empathy, and basic human compassion. In an emergency setting, medical treatment alone is not enough. Clear communication, empathy, and human awareness matter just as much. Unfortunately, we did not feel supported as pet owners or as parents facing a medical emergency with our child. I hope this clinic seriously reevaluates its bedside manner and client communication, because emergencies require humanity, not just procedures.