After someone backed into my car this past summer, I ended up taking it to Armand's Body Shop to do…read morethe repairs. I took it in at least four times, and each time they gave it back to me with different problems than when I went in. They were also unprofessional and hostile toward me when I returned, and the owner, Dan Dumont, threw me out of the shop on two of my visits. They were difficult to communicate with, and I had to keep calling and stopping by the shop just to get them to schedule a time to (try to) fix these ongoing issues. These issues started after the first time that Armand's said the repairs were done. I looked over the car and wrote down a list of 18 items that were either broken, missing, or improperly repaired. Some of these items included gritty paint on one panel, very sticky paint on another panel, pieces installed crooked, many missing and broken fasteners, and door buttons not working. I took the vehicle back in, the employees seemed inconvenienced and upset, but they fixed most of these issues. However, the vehicle came back to me with no air conditioning and several warning lights illuminated on the dash. Once those new issues were fixed, I also noticed a broken trim piece, which is when their attitude really started to shift. Dan insisted that they didn't break it and claimed that I've been taking the car home, breaking parts on it, and then bringing it back in to "nickel and dime" him. He then threatened to no longer abide by the warranty on their repairs. As with Dan, the employees at the shop have blamed me for breaking the numerous pieces that they have broken during the repair process. They keep complaining that "these cars are all made of plastic" or "I don't know who's been pulling on all this stuff", and they act angry and annoyed when I come back in to ask them to complete the repairs. During my last interaction with Armand's, I again made it clear that I would be fine with them outsourcing the repairs to another shop if they were unwilling or unable to do the work. Dan refused, saying he wasn't going to pay for that. I asked about their warranty, and Dan again said that he would not guarantee his work or complete the repairs: "I'm not going to warranty clipped-on items." When asked why not, he said "Because you've been back here too many times and I'm not doing it!" Dan told me "I really don't care what your opinion is" and then kicked me out of his shop again. At this point, the insurance company sent me to another local body shop, which was very professional and finished the repairs in one day. They also discovered that part of the reason why trim pieces had been coming off was because Armand's had used tape and/or glue to reattach them instead of doing the job correctly and replacing them. This process has been extremely frustrating and I do not recommend working with Armand's.

Lucien did an excellent Job on my Hummer H3read more

I took my truck there for some minor damage. Mike and his crew have me a great estimate. The work…read morewas completed two days early. I would highly recommend Langlois for anyone needing auto repair.

I needed some moulding painted on my antique Mustang. Coleman's did an outstanding job at a very…read morereasonable cost. Very accommodating, pleasant staff, and they show pride and provide quality in their work. Very pleased!

Took my truck in after a accident. I work as a mechanic but the insurance was paying for it and…read morethat is the shop they use. The front end was the only problem. Not only was the bumper needing to be replace but the front hubs had been damaged. They replaced the bumper.(they charges the insurance company for the bumper with fog light housing but put one on that didnt have them which I requested for. So that jacked my insurance because the bill was $150 over the limit) they said nothing was wrong with the front hubs. They were bad I replaced them on my own dime. The alignment was dont incorrectly and they didnt replace the bumper mounting/impact brackets so my bumper wasnt attached correctly. I will request a check from the insurance company to do the repairs myself if the need should ever arise.

Owes me $3500.00 I gave to help him out from an issue with the State of Maine. Promised to do body…read morework to pay me back. Kept promising and never followed through. Keeps avoiding me. Now the Father ( owner) Winn totally different person, very honest and a great guy, but is retired. Be careful.

Had work done at Caron's and went back with a problem and they would not stand behind there work…read more The bumper I had replaced kept popping out after they had replaced it. I was given a quote which I was happy to pay because I had always been happy with the work. I have been going to Caron,s for many years but now they are under new ownership. Stay away not the same people.