Cindy Chan is a wonderful, dedicated doctor. She cares about her patients and that shows, and so…read moredoes her staff. The care there is excellent. The only frustrating aspect is that it is nearly impossible to reach a live staff person by telephone. The phone tree is set up so you have to leave a message and wait for a return call, which can take several hours or days, depending on the nature of the call. This can be frustrating, and if you happen to be away from your phone at the moment they call you, you have to start over. It would be much more efficient, in my view, if they answered their phones.

The most caring professional internist I have ever had. I totally trust her and am thankful that…read moreshe treats my entrie family.

This review is specifically about Dr. Alan Conlon. Two…read moreyears ago I had some severe health problems and ended up having my first ever (and last) manic episode. During this episode I left the practice and moved to another because I had moved to Saratoga. I was forced to move back to the area and attempted to rejoin the practice when I had some very serious problems related to psych, endocrine and physical ailments. Please note that I had been a patient in the practice for 25 years- my sons, ex-wife, brother and nieces and nephews all were or are presently treated here. Dr. Conlon for some reason specifically ordered his staff to not allow me to be seen by ANYONE in the practice even though the practice was accepting new patients. Considering my longevity with the practice, the fact that they treat my family and the complexity of my problems at the time I find his decision to not allow anyone in the practice to treat me somewhat vindictive and lacking in the compassion you would take for granted from a professional practitioner. For this reason I would recommend you strongly avoid this doctor.

Outstanding nurses and physicians at this location. I just moved to the area and was looking for a…read morenew primary care provider, I am so thankful I found Linda Searfoss, NP. She's an outstanding provider. She treats the mind, body, and soul of each patient rather than just their diagnosis. This is a great quality to have as a doctor and it makes a huge difference. I would recommend Internal Medicine & Linda to anyone. I was nervous changing providers but switching to Linda is like a breath of fresh air. My old doctor does not even compare to Linda. All of the nurses at this location are excellent as well. Being a nurse myself I always expect for the nurses to be exceptional and at this location they are nothing less than that. I was very happy with my visit and my experience. They also have an online portal that you can sign up for and review all of your labs, appointments, make/change/cancel appointments, request prescription refills, etc. Wicked convenient. Instead of making a thousand phone calls all of the information you need is just a few clicks away. I took away one star because the parking isn't optimal.

Great place parking is terrible but that is not fault of the place hence the 5 star ratingread more

I saw Doctor Alexander Ford for the second time this afternoon and I want to share my wonderful…read moreexperience. I finally found a Doctor with all the answers. I have had intestinal problems with IBS D for the past 15 years after I recovered from Autoimmune Hepitis. Dr Ford gave me the name of a product called Banatrol and suggested other supplements and within 4 Days, my symptoms disappeared. Today we continued our discussion and he suggested more ways I can continue to improve my health by changing diet and understanding how my body works. Finally I am getting the medical advice I need to feel better and not take more perscriptions. I look forward to seeing him again and learning more information. He has the answers. I am very happy.

Once persons in the office is rude and very unhelpful and alot of times they dont ever anser the…read morephone and get treated like shit on the phone

The older lady who answers the phone is beyond rude and should not have a position dealing with…read morewomen going through struggles seeking help. She needs some lessons in professionalism and to drop her attitude.

When I was looking for a new OBGYN for my third child I met a very loud an obnoxious nurse who said…read moreshe worked at the Schenectady office and that I should find somewhere else to go because doctor mondragon is an incompetent tyrant who treats her staff poorly and gets off on demeaning others. Although I had heard that she wasn't very friendly, I was unaware that her own staff has no confidence in her. I'm not sure if this feeling is shared by the rest of the employees of this office or if it's even true sine the nursie in question seemed a bit off to me. But just to play it safe I found a different doctor in a different practice and I'm quite satisfied that I did that. I'm not sure what's going on over there but they need to clean up their act.

Dr. Fort is a talented vein specialist and a great person! I believe he has retired and moved out…read moreof state.

he definitely attempted to rip me off. he didnt give me full treatments,…read more on the second visit. expected me to spend more for a new package but i asked for a refund after he cut the appointment short to do a surgery without finishing what i paid for. dont go in there unless you act cheep, he will try to get as much as he can.

The office itself is poor designed and unfriendly. You speak to the receptionists through glass…read more There is no chance anyone will remember you from visit to visit, because the front staff seems to change every time I have been there. It's a pain in the butt to call and schedule an appointment. So, why four stars? Dr. Etienne is the best PC doctor I have ever seen. She listens, is attentive, warm, and thoughtful. I never feel rushed and I always feel heard and cared for. I cannot recommend her highly enough. The place itself is 2/3 stars - Dr. Etienne is 5 stars. So I met in the middle at 4 stars. One thing to know about this practice is that they are a teaching facility, so you're often asked if it's okay if a medical resident can be a part of the appointment. I always say yes and have never felt overwhelmed by having the second person there.

The only decent provider here is Dr. Etienne. She's amazing, 10/10 but she is not accepting new…read morepatients and I had moved out of the area a couple years ago and returned recently so I couldn't get an appointment with her. She's perfect but she'll tell you she's not. Anyways, I've seen two different doctors since and they were dismissive, judgemental, and one made a VERY classist remark to me. The receptionists and nurses are hit/miss but when they miss, you just feel so uncomfortable. My PCP straight didn't believe my diagnosis when it came out of my mouth and is getting records sent, I don't mind sending the records but he accused me of lying and how is that professional on any level? Without going into my personal history/issues I just want to say how ashamed these doctors have made me feel just to be alive. I called today to try to get an appointment because I'm sick and the receptionist didn't even let me finish my sentence before transferring me to the wrong department. I hung up and didn't call back. It's such an unsafe environment because you'll be neglected. They treat you as if you're drug seeking when you just may be looking for alternatives, testing, or plain validation of your concerns. The only positive experience I've ever had with Ellis is with Dr, Etienne, bless her heart. I'm so sad she's not accepting new patients. Please go somewhere else if you can. I'm going to have to travel to Albany because I won't tolerate this much longer. You deserve to meet with a provider who cares about your physical and mental well being. You deserve to have a doctor who WANTS to help you. Ellis is full of soulless employees that are there for a check. This is my experience and I've lived in and out of Schenectady my entire life. It's also the experience of many you ask about Ellis. They need reformation completely.

Very punctual and pleasant. I was called in for my appointment right on time. Dr. Singer was…read moreinformative, patient and caring. He took time to explain everything to me and set my mind to ease.

I came in to get my vaccinations today and also to get a check up and I must say that they are…read morefollowing the precautions and protocols to a T the covid-19 but why wouldn't they there a doctor's office. They start off by having you check in by asking you the famous questions that they asked everybody which is basically if you've been outside of the country if you been outside of the State that are under the quarantine ban New York State and then finally have you been hanging out with your covid-19 friends. As long as you answered no to all of those they take your temperature and they give you a little sticky note to give to the nurse who takes your vitals and you're on your way. This is a great setup and it works out well. They have their chairs blocked off so that you can't sit next to each other so what increases social distancing in the waiting area. The reason why I dropped it down a star is because the wait times have gotten really long and it's just a little bit one-sided in that effect because if you're late to your appointment you get canceled but they can be late to their appointment and we just have to deal with it. Now onto my Dr Jessica Berman MD. I will say this she is one heck of a doctor she has been seeing me now for probably 11 years maybe even a little bit longer and she has been on point with me all the time and she holds me accountable which is something that I need at times. My wife is also seen by her and my wife has nothing but positive things to say about the doctor. Both of my sons one is age 22 and one is 11 and they are both seen by her as well and she is an excellent doctor in every facet of care that is given to my family. The only unfortunate part is right now she's not accepting new patience but I do recommend this facility because if these doctors are anything like Dr Berman then they have an excellent practice on their hands. And it's Capital Care Family Practice. Thank you so much for listening.

I had been to several doctors over the past two years for the same issue, and not one asked me to…read morecome back to check on my progress, or asked if the issue had been resolved. Because of this, I just assumed that the treatment did not work and there wasn't much else I could do, since every other doctor told me I had some sort of allergy. Well, two years later, I still have the same problem, so I decided to go to a REAL eye doctor (an ophthalmologist), not an optometrist or a general practitioner, leading me to Dr. Tanenbaum. Dr. Tanenbaum is wonderful. Rarely do you get a doctor that will take the time to talk to you and really try to understand what is causing your problems. Most just want to prescribe you something and send you on your way, at least in my experience. Dr. Tanenbaum actually cares and wants to make sure you get better, scheduling follow-ups as needed until your problem is resolved. He also took the time to make sure all my questions were answered. I'm so grateful to have found him - more doctors should be as thorough as Dr. Tanenbaum!