I went to this clinic in 2023. I was treated less than a human being, which led to an emotionally…read morepainful experience. I spoke with Dr. Ghazal about the treatment I received and that I paid for services not rendered. I asked for a refund for services not done and she agreed to refund me. I was on the fence about doing another IVF cycle. She agreed to let me think about it before obtaining the refund, without a deadline. I decided to think about it for a while. I called the office in October of 2025 to ask for my refund that was agreed upon. No one has called me back. The receptionist stated she would pass my request on to the East Coast office that handles financial dealings. She said they should call me within two weeks. No one called back. I have made multiple attempts to speak to someone at the clinic who could assist. The only thing I have been able to do is leave messages with the receptionist that have NEVER been returned. They also didn't respond to my complaint with the BBB. IVF is an emotional rollercoaster. We are human beings, not dollar signs. Anyone who has gone through this knows how difficult it is. I have since found out from other specialists that the IVF cycle should not have been done until after I had a surgery that could have improved the outcome. Dr. Ghazal seemed kind at the time, but her staff were rude, especially in email communications. They had no problems returning my calls and emails when they were getting something out of it. I also think "certain" types of people were treated better. Do not go to this clinic. If you can afford the consultation fee at multiple clinics, do so. However, doing that is not a guarantee of good care. Some of these clinics put on a good show at your initial visit and then change for the worse. Choose a place you feel safe and cared about, at the very least. I am still hoping to get this matter resolved.

AVOID THIS CLINIC. After 3 strikes you should be out, I gave them 5. I am so sad with this whole…read moreprocess and I hope this review helps other women avoid this terrible practice. I am still waiting for "a follow up call" weeks later once again so I feel it's finally time to share my horrible experience. Please note-- I rarely write reviews (this is probably my first one), but I feel it's important to share my experience given the sensitivity of fertility care. While Dr. Gazelle has an impressive background with degrees from Harvard and Stanford and is very knowledgeable with statistics, my overall experience was extremely disappointing and, honestly, disheartening. From the start, the practice felt disorganized and impersonal. Her staff was kind when you reached them, but there were no check-ins, no follow-ups, and not even confirmation that my appointments were on the calendar--I had to constantly call to make sure I was scheduled. I was doing more work than them. Every appointment required pre-payment in cash, even before a short five-minute Zoom call, and Dr. Gazelle was consistently 15-30 minutes late, both virtually and in person. The promised "concierge liaison" never followed up regarding my lab work. Again, I had to reach out 3x to get loaded into my portal and each time they were loaded wrong. If I wanted to review the results I had already paid for, I was required to book another appointment and pay an additional $125 just to have them explained. Oh and note, the doctor won't get on the call until the cc transaction has processed. Please also note I do not care about paying cash for great service or medical care. We are financially sound. But the way they demanded the funds were just weird. I am business owner and this isn't the correct etiquette. After only a few tests (which in my opinion were not thorough), she quickly labeled me as "unexplained infertility" and immediately steered the conversation toward IUI--while simultaneously telling me it probably wouldn't work--and then pushed IVF as the only real option. "You must be exhausted after a year of trying on and off-- IVF is probably the best easiest route for you now." (Manipulation tactic-- "exhausted".). I came to her for answers not a magic $30-60k procedure that also could fail. No answers were given as everything she found was extremely healthy and normal. Beyond the financial frustration, what hurt the MOST was the lack of compassion. Fertility treatment is already one of the most emotionally vulnerable journeys a person can walk through, and I felt unseen, unheard, and treated more like a number than a patient. What should be a supportive and hopeful process felt transactional and even fear-driven. My feedback: This clinic desperately needs better systems, better communication, and above all, better patient care. A strong degree means little without empathy, organization, and follow-through. I cannot in good conscience recommend this doctor, despite her impressive credentials.

Southern California Center for Reproductive Medicine changed our family's life. After three IUIs,…read moretwo egg retrievals, and five embryo transfers we have a 1.5 year old daughter, and now a baby boy on the way! We can say with complete confidence that we would not have our family without Dr. Anderson and his extraordinary team. What makes SCCRM special is not just the outcome--it's how they operate, which is increasingly rare in modern healthcare. Dr. Anderson is the foundation of this practice. His decades of experience and deep understanding of reproductive medicine set him apart. He does not follow cookie cutter protocols; every decision is individualized and intentional. He is methodical, conservative when appropriate, and determined when it matters--never doing anything unnecessary, but never withholding something that could help, even marginally. That balance made us feel safe, respected, and fully supported throughout an unpredictable journey. I've seen criticisms of Dr. Anderson, but that was not our experience. He listens, explains, and genuinely cares. When things didn't go as planned, he was just as disappointed as we were. When we had wins, he celebrated them sincerely. He is unusually accessible--available seven days a week and responsive when questions or concerns arise. He felt like a true partner, and we trust him completely. He does not sugarcoat difficult information, but he delivers it with honesty and respect. Most importantly, he is relentless in his commitment to achieving the best possible outcome. If you trust Dr. Anderson, follow his guidance, and give the process the time it requires, he will do everything in his power to help you succeed. The nursing staff is exceptional and deeply invested in patient care. * Julia consistently went above and beyond with warmth and clarity. * Crista brought calm confidence and excellent communication. * Daisy offered unwavering empathy and attentiveness. * Doris provided comedic relief while being thoughtful and thorough. * Joyce was incredibly sweet and highly skilled, always making us feel at ease. Molly at the front desk also deserves special recognition. She was consistently kind, welcoming, and a comforting presence at the beginning and end of every visit. We also worked with Dr. Royster, who performed one of my egg retrievals while Dr. Anderson was away for his daughter's wedding. His skill and professionalism ensured seamless continuity of care and reinforced the strength of the entire team. Operationally, SCCRM runs like a well oiled machine. Scheduling, monitoring, communication, and procedures are efficient and intentional. You always know what's happening, why it's happening, and what comes next--something that significantly reduces stress during an emotionally taxing process. Our family exists today because of Dr. Anderson and the team at Southern California Center for Reproductive Medicine. Their expertise, consistency, and unwavering commitment turned an uncertain and exhausting process into real results. We will continue to recommend them without hesitation to anyone navigating this journey.

Me and my wife went here and Anderson told my wife that she should start considering donor eggs,…read moreand refusing to start treatment for 6 months, with the excuse that he was waiting for the right conditions. Wasting precious time, reducing the chances for a successful pregnancy. I would steer away.

From the very beginning, this fertility clinic made an incredibly emotional and vulnerable journey…read morefor my wife and me feel supported, informed, and filled with hope. We worked with Dr. Becht who is truly outstanding -- not only exceptionally skilled and thoughtful, but also deeply compassionate. We always felt listened to, respected, and confident in every recommendation and decision. That level of trust made all the difference for us. I would highly recommend her to anyone! The entire team was just as incredible. So blessed to have been able to have Amanda as our coordinator. She always answered all of our crazy questions and concerns in a timely manner and was so helpful through all the ups and downs we went through. Every coordinator, and staff member treated us with kindness, patience, and genuine care. They consistently took the time to explain each step, answer our questions, and make sure we both felt included and supported throughout the process. No moment ever felt rushed, and no concern ever felt too small. What stood out most was how safe and confident we felt placing something so important in their hands. My wife and I are endlessly grateful for the expertise, empathy, and unwavering support we received. This clinic didn't just guide us through treatment -- they walked alongside us every step of the way. We cannot recommend this doctor and team highly enough. We will be back for baby number 2 whenever the time comes! Also huge shoutout to Tu and Dhinalie for all their amazing help and support! Thank you HRC for helping us start our family :)

I have been going to HRC for a few years now and the staff feel like family. It is important to…read morehave a great support system when going through fertility treatment and an even better medical fertility team. I don't trust anyone else than Dr. Lisa Becht & her team (Emily (PA-C) Amanda (Coordinator), Tu (Finance), Celeste & Carissa (back office staff) & ALL of the surgical center. Everyone is extremely sweet & nice. They take such great care of me, they listen to my concerns & questions. I also appreciate that Dr. Becht & her team come up with a plan to ensure for a successful transfer. I have complete faith in the office to do what's best for fertility & my health. The office is really clean and a lot of parking surrounding the office building.

I had the egg freezing procedure done, and could not be happier with the process and the outcome…read more Everyone from doctors to staff are amazing! They're responsive, thoughtful, personal, caring. Dr Sina Abhari was my primary specialist, and he was assisted by Dr Hanna Kim and Dr Keara Bergin. I could not recommend them enough, what an amazing group of people. Special thanks to Ronak at the front desk, nurse coordinator Brooke, and Bailey over at Billing department to have ensured everything was running smoothly and timely.

While I really like Dr Abhari and Keara the PA (she's the best person there) I would be hesitant to…read morerecommend this office. The nurses and MAs are not super kind and welcoming as well as their admin team. Billing is an absolute nightmare and my home office is another CCRM clinic and I've seen billing does seamlessly. I had been waiting for a refund since 11/2025. I have been constantly reaching out to their billing specialist who takes forever to respond and then forever to follow through with what has been requested. I have bills from 07/2025 that had still not hit my portal and allow me to make payment. I would just be sure to be very thorough when working with them!

Dr. Mahller has been my OBGYN since about 2017, and for both of my pregnancies. He is personable,…read moregenuine, and knowledgeable, and we usually have a good laugh about something or another during our appointments (usually due to either him or my husband cracking a joke). He seems to love what he does. I'm sad I'll have to find a new doctor when we move in a couple months. I highly recommend Dr. Mahller and his team. The entire staff at Orange County OBGYN is great. I also had the pleasure of seeing Tabitha Indries, NP, for a couple of my appointments during my most recent pregnancy, and she was kind, genuine, personable, and went out of her way to discuss and address all of my questions and concerns. Lastly, their patient portal is very convenient, and Dr. Mahller answers questions through the portal extremely quickly, which has been SO helpful and appreciated!

Dr. Mahller was the BEST OB we could have ever picked. He truly cares about his patients & creates…read morea wonderful relationship with each one. Very thankful we had him throughout our pregnancy and will continue to see him in the future. The office administration was great, they made it very easy when checking in every appointment. Also calling us a day before each appointment to remind of us of timing. Cannot recommend this office more!

Where do I even begin? My husband and I are so grateful that we stumbled across this Yelp page in…read more2024 and found Dr. Lin. Dr. Lin is knowledgeable, kind, compassionate and patient. He explains everything in great detail while simplifying it when necessary. He gave us reassurance when we needed it and always gave us hope. Within less than a year, we had a successful IVF cycle and embryo transfer. Fast forward two years later and our miracle girl is here safe in our arms. We'll forever be grateful to God and Dr. Lin and team for making our dream of starting a family possible.

I got referrals by my friend. I m doing egg freezing. Dr. Lin is very knowledgeable and efficient!…read moreThe whole process has been very smooth and he give me the best results I could asked. I have 23 egg and he got to made 22 egg survive and storage it. With similar age of my other friends they have to do it 2-3 times to get to this number. I would say it is because he is very knowledgeable and accurate on prescriptions the medication to make sure all of egg growth within short amount of time and able to use. So I really appreciate the whole process and the wonderful result !

West Coast fertility clinic has been absolutely great for us. We are on our second round IVF. We…read moreare so blessed, our first round was successful on the first try! Dr. Kushnir is great as well as the rest of his office staff. Denise is our coordinator and has made everything a breeze! They go above and beyond to make sure you're treated with care.

My wife (28yrs w. PCOS) and I (28yrs w.unexplained fertility) have been trying to grow our family…read morefor a year and a half before deciding to go through with IVF. While shopping around for a Fertility Clinic near the San Diego area we realized that not only is WCFC extremely affordable compared to other clinics in our area but they are also always available when needed. I've never experienced being on a long hold, never had to wait long for a consultation, and appointment times were always catered to me and my wife's schedule. Something that really stuck with me with WCFC is how personal they were throughout the process. We felt an immense amount of support from the staff & were so grateful that we weren't looked at as just a number. We chose regular IVF for my wife & Embryo freezing for me. We were prescribed regular IVF meds. I recommend looking into the compassionate care program to get discounted rates on some of the meds. With the help and support of the staff my wife We chose regular IVF for my wife & Embryo freezing for me. We were prescribed regular IVF meds. I recommend looking into the compassionate care program to get discounted rates on some of the meds. With the help and support of the staff my wife retrieved 37 eggs in one cycle and I retrieved 45 eggs in one cycle!! Our first attempt with WCFC ended in a success. We transferred two embryos and one stuck in 2024. In Jan 2026 we began trying for our second, on our second transfer in March 2026 we recieved a positive pregnancy test! We highly recommend working with them.

I am so incredibly grateful for Dr. Moayeri, Jamie NP, and the rest of the amazing team at OC…read morefertility. After years of heartbreak, disappointment, and multiple failed transfers at a previous clinic, I decided to put my trust in OC Fertility and am so glad I did. I was not an easy case by any means, but Dr. Moayeri took on the challenge and was ultimately successful. She individualized my FET protocol with great precision and did daily blood work monitoring and frequent ultrasound checks. All previous doctors used a cookie cutter approach which unfortunately did not work on me! I am now approaching my second trimester of pregnancy with my miracle baby and am so thrilled! I highly recommend OC Fertility to anyone looking for highly personalized and expert fertility care.

I'm 32 and have been dealing with fertility challenges, and I chose OC Fertility hoping for support…read moreduring what is already a very emotional and stressful process. I want to start by saying that the staff was kind, and I genuinely liked Dr. Moayeri. Everyone I interacted with was pleasant and compassionate on a personal level. Unfortunately, the overall experience was deeply disappointing due to serious administrative and insurance oversights. I was taken through the entire IVF process, appointments, medications, monitoring, right up until I was about to have my egg retrieval. Two days before Christmas, I received a call informing me that I was being dropped as a patient because they had failed to properly verify my insurance. At that point, I was told they do not accept my specific WIN Fertility benefits, something that should have been confirmed at the very beginning. This error completely derailed my timeline and forced me to abruptly move clinics at the very end of treatment, which was emotionally overwhelming and incredibly disruptive. Fertility treatment is not something you can simply "pause" without consequences, and the lack of accountability and clear explanation made me feel unsupported during a very vulnerable moment. I did speak with the director, who was kind, but kindness doesn't make up for the lack of oversight. Since leaving, multiple professionals have told me that my experience was not normal, which only reinforced how mishandled this situation was. My advice to anyone considering OC Fertility: get a second opinion before committing, and double or triple check your insurance directly with your provider. Do not rely solely on the clinic's confirmation. I truly wish my experience had been different, because the emotional toll of having to switch practices after going through so much was incredibly hard.

Dr. Lin always encouraged us and helped us achieve a wonderful outcome. I underwent IVF treatment…read morein Japan two years ago, but it was unsuccessful. When I came to this clinic, Dr. Lin advised me to first prepare my body step by step before starting another IVF cycle. Thanks to the thorough testing, I was able to understand what was happening with my uterus and fallopian tubes. Although I was eager to become pregnant as soon as possible, Dr. Lin carefully explained what was necessary to reach our goal and emphasized that not rushing is essential to improving the success rate. His guidance gave me confidence and peace of mind throughout the process. I would also like to highlight Ms. Paula, the coordinator, who handled my medication schedule very flexibly and always responded quickly. Ms. Ai, a nurse and interpreter, was incredibly kind and supportive. Because my English is limited, she helped coordinate with CVS and made sure everything went smoothly. Her care and hospitality meant so much to us. I strongly recommend this clinic for anyone seeking not only medical expertise, but also genuine kindness and support.

Love Dr.James Lin. He is such a good doctor. So experienced and we really trust his clinicread more

We had an amazing experience with Dr. Broad and her entire team…read more Throughout my pregnancy, delivery, and postpartum, we always felt cared for, supported, and in the best hands. Their kindness, professionalism, and dedication truly made a difference during such an important moment in our lives. We are very grateful and highly recommend them!

I rarely write reviews, but I don't want anyone else to go through what I experienced. This review…read moreis not for Dr. Broad personally, as I never met her, but for the office staff, NP, and ultrasound tech. During my first pregnancy, I was abruptly told by the ultrasound tech that there was no heartbeat and that I was miscarrying, in a very rushed and insensitive manner. What followed was weeks of poor communication, delayed lab results, unanswered calls and portal messages, and lack of guidance during an extremely emotional time. After being told my only option was medication because a D&C would take weeks, the medication failed, and no one returned my calls when I asked what to do next. I sought a second opinion, which confirmed retained tissue and recommended a D&C immediately--something that should have been done much earlier. Despite repeated attempts to reach the office, I received no response. I ultimately ended up in the ER with symptoms of infection and had to find another doctor to perform a D&C. I didn't hear back from Dr. Broad's office until after the procedure, nearly three weeks later. The lack of communication and urgency was unacceptable, especially given the emotional and physical risks involved. As a nurse, I've seen a lot in healthcare, and this experience left me feeling helpless and unheard. I would not recommend this practice.