I got three other competing quotes before choosing Robco Electric, and I'm really glad I went with…read morethem. Chelsey was my consultant and she was extremely helpful throughout the process. She provided lots of information, answered my questions clearly, and made everything feel straightforward instead of overwhelming. Armando and his crew did the installation and they were excellent -- the install was completed in just 2 days, and everything was done in a clean, professional, and organized way. The workmanship looked solid and they left everything neat when they finished. Overall, great experience from start to finish. I would absolutely recommend Robco Electric if you're considering solar.

Robco Electric is a locally based installer that has been in business in Las Vegas since 1997…read more Robco has an A+ BBB rating but with only 2 reviews. Both reviewers rated Robco as excellent, 5 of 5. Robco has a Yelp score of 4.7, based on 272 reviews. I was impressed by the enthusiasm any of the positive Robco reviews. We decided to go with Robco Electric, mostly because of their raving online reviews. Robco installs Q Cells panels, manufactured by a Korean company (I don't know if they use parts made in China). Their price was in line with the other installers with just over $24,000 upfront cost, with a net cost of just over $17,000 after the 30% federal tax credit. Our payback period was computed as 7 years, 11 months. I'm not sure we'll be living here long enough to realize the benefit, but supposedly solar panels add about 4% to the selling price of a home. Robco installed our panels just over two years ago, and after installation of the two-way meter and the Nevada Power inspection we were generating electric power and selling our excess back to the grid. Our system is rated at 8075Kwh, so we paid $3.02/Kwh before the tax credit, $2.11/Kwh after the credit. Since Nevada Power has been very aggressive about raising rates, our payback period will be somewhat less than estimated, which is great, I guess. I recently contacted Robco to see how they were doing. Their office manager was optimistic that the the "Big Beautiful Bill" eliminating the credit for solar installations would not destroy their business. He stated that even without the tax credit, solar was still justified in Las Vegas, since we get so much sun.

DO NOT USE I wanted…read moreto buy a full system outright. The salesman, Chance, was amazing and walked me through the quote, inspection and was very responsive. He assured me the $500 deposit was refundable up until they needed to pull permits. I paid the deposit and it was through a different company. What? waited for the inspection and nothing. After several weeks Chase said he was laid off. I was put in contact with Sam. We'll call him full of s*it Sam. Said I needed a new roof and the agreement said there was no refund for the deposit, conflicting Chase. He agreed they would review the recorded call and a manager would contact me. I've tried repeatedly to contact them again and have been officially brushed off and never received anything. No refund or call back.. Also, Chase and I responded on calls and text on a cell phone. Was that recorded?? They push you and tell you whatever they can to get that deposit and then Push you for a new roof and if you try to push back, they're gone With your money.

I wanted to post a quick follow-up to my earlier review. After I shared my concerns about the…read morenon-disparagement clause in the contract, I got a call from Solar Optimum's Director of Sales. He was professional and respectful, and took the time to explain their side of the clause. They're not trying to silence honest feedback across the board -- they're asking for 45 days to fix any issue before someone goes public with a negative review. I appreciate the clarification, but this is still an effort to silence consumer's right to free speech, which is something I take very seriously. I work with several brands that compete in various marketplaces, and this is a tactic I would never endorse. The clause, as written, sends the wrong message. It's written in very strong legal language, and yes, it absolutely reads like a threat. Telling a customer that their warranty could be voided over a "disparaging" comment -- even one that's truthful -- feels more like protecting the brand at the expense of the customer's rights. If a company's service is great and they handle problems with integrity, their customers won't feel the need to "disparage" them in the first place. To be clear, I otherwise had a good experience with Solar Optimum during the proposal stage, but ultimately decided not to sign due to what I consider to be a big red flag. I have no reason to believe that the positive reviews here are not genuine. I just have to assume that part of the reason they seem to out-index the rest of the industry is due to this type of tactic. I don't have a crystal ball - but the solar industry seems to be littered with companies who deal in deceptive practices, so if you want to be the "good guy", then you should have confidence that your customers will advocate for you. This isn't personal -- it's a broader concern about consumer rights. If you're thinking about signing with any solar company (not just this one), read the contract carefully, ask questions, and make sure your voice doesn't come with fine print attached.

We are leasing our solar system from SunPower, now taken over by SunStrong Management. Dealing with…read moreSunStrong has been a total nightmare, and it was difficult to get a technician out to look at our solar system which we determined need to be assessed for problems that we were experiencing. So we contracted Bella Vista Solar to come out and look at our system. We were so very impressed by the technician who came because he instantly diagnosed the problem. We asked him to put in writing what he discovered and include that info on the invoice. It cost $100 for him to come out, and it's very much worth it. Armed with that description, we were finally able to persuade SunStrong to send their selected contractor to take a look. And yes, we have installation and maintenance issues with our solar system. And it took Bella Vista's diagnosis to confirm. SunStrong then arranged to fix the problems.

Great service, very friendly service from technician Jason. Excellent communication and free quote…read moreof cost of service. He was quick and efficient. I highly recommend you contact them for your business. Also they were able to schedule me within a couple of days of contacting them.

This was my first experience with ECO Electric, and now I have a go-to electrician company! From…read morebeginning, with scheduling, to finishing, with my issue being fixed, I had a five-star+ experience. Everyone was so helpful with amazing communication. Andrew, my electrician, was extremely thorough with explaining the process, step by step, of what he was doing - keeping me in the loop. He located the issue, fixed it, even making sure to take preventative measures for the surrounding area. The price was very fair as well! Andrew was friendly, knowledgeable, efficient, and extremely neat! Hands down, I would highly recommend ECO Electric for all your electrical needs!

As veterans, and with me being a retired law enforcement officer, my husband and I would not…read morerecommend this company based on our experience. My husband called Eco Electric because two outlets in our kitchen were not working. We expected to pay the standard service call fee, which was around $60 and possibly, if needed, $289 diagnostic fee. The electrician, Andrew "Drew", arrived and my husband explained the problem. Andrew gestured toward an area of the kitchen and said the issue was probably there, referring to where the GFCI outlet was located. However, before performing any diagnostic work or even checking the outlet, he had my husband sign an agreement authorizing a $289 diagnostic charge. Andrew then stepped outside, came back in, walked directly to the area he had pointed out earlier, moved a medicine box that was blocking a GFCI outlet we didn't even realize was there, and simply pressed the reset button. The outlets immediately started working. At that point, my husband asked if the diagnostic charge was still necessary since the problem had already been resolved. Andrew told him the charge still applied because he had already signed the paperwork, even though the issue had been fixed before any actual diagnostic work had taken place. That is what left us feeling misled. Our concern has never been about paying for honest work or a legitimate diagnostic. Our concern is that we were asked to authorize a $289 diagnostic fee before basic troubleshooting was performed, and once the simplest possible fix restored power, we were still expected to pay the full diagnostic charge simply because the paperwork had already been signed. Andrew seemed like a nice person, but that doesn't change how the process was handled. I don't know whether the technicians are paid on commission or another type of incentive, but as a customer, the process felt dishonest and misleading. My husband later spoke with Bill, who I believe was the manager or someone in a supervisory role. Unfortunately, my husband found him dismissive and defensive of the complaint. He didn't seem interested in truly listening and even interrupted my husband before he had finished explaining what had happened. To Bill's credit, he said he would speak with Andrew to hear his side of the story and call my husband back. When Bill called back, he did agree to reduce the charge by $100, which we appreciated. During that conversation, my husband explained that, going forward, their technicians should provide a more thorough explanation and perform basic troubleshooting before asking customers to authorize expensive diagnostic charges. Otherwise, the process can leave customers feeling misled and can come across as deceptive. What was especially disappointing was reading the comments Andrew entered on our invoice afterward. He (Bill or Andrew) wrote that the customer "was not happy with having to pay for the diagnostic" and that he "wouldn't be able to work with him again." That is simply not an accurate representation of what happened. Our complaint was never about paying a fair diagnostic fee. Our concern was the lack of communication, the order in which things were handled, and the misleading process. We were asked to authorize a $289 diagnostic charge before the most basic troubleshooting step--checking and resetting the GFCI outlet--was even attempted. Once that button was pressed, the outlets worked immediately. We appreciated the $100 reduction, but that doesn't change how this experience was handled or how our concerns were documented afterward. As veterans, my husband and I expect honesty, transparency, and integrity from the companies we hire. Unfortunately, this experience fell far short of those expectations, and we will not be using or recommending Eco Electric in the future.

Excellent service. I've been dealing with them for years and I've never been disappointed with…read moretheir service. Great people!

I would not recommend this company based on my experience…read more The technician came out on 8/10 to diagnose and work on our generator. During that visit, he had to leave and return with parts. He determined that a brush block was needed, which had to be ordered, requiring a second visit on 8/14. During the second visit, the brush block was installed, but the generator still surged and shut down under load. We were ultimately told the carburetor was the remaining issue. We were initially billed $1,815.21, including 5.25 hours of labor for the two visits. We have Ring camera footage showing the technician was at our property for approximately 3 hours on the first visit and less than an hour on the second. I questioned the labor charges because I was not aware that travel time was billed or that there was a 1.5-hour minimum. When I asked for an explanation of the billing policy and where those additional labor charges came from, I was immediately offered a discount rather than an explanation. I declined the discount because I wasn't looking for a discount. I wanted the billing explained. After further discussion, 1.25 hours of labor were removed from the invoice, bringing it to $1,589.90, which I paid. What bothered me most was the lack of transparency and how the dispute was handled. After my husband left a review, the owner privately messaged him and accused us of "not giving a hoot to ripping a business off." That was an extremely unprofessional response to a customer who was simply questioning the charges on their invoice. I paid the corrected invoice, but based on this experience, I will not be using Happy Hals again.

Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.

Very reliable Electrician!…read more He was very kind to me even when I was being a bit snippy and sassy mouth thinking I could get a better quote. He was the most honest fair quote there was and he did an excellent job with my Hot Tub. He even saved me money by wiring it to an existing Hot Tub line that was already there from previous owners from the home. He was quick and speedy and got back to me the next few hours and did the job the next day. He was on time punctual and quick less than two hours to wire it. Cons None Pros Great customer service Very quick Hottub wiring 220v Far on price excellent The job done was very well done and even had anchors to secure the cord! Little touches like that really show you, he likes his job done well and very nice to the visual eye professionalism at its finest. Thank you, Bruce. I'll be calling you back shortly lol for more jobs.

Took special care to make sure I got what I wanted and that I was satisfied. Very good work…read morereasonable price.

Reporting back after a year of solar power. It's been great, appendicular planned out everything…read moreand the installed it in 2 days. I've not had a single problem and it pretty much covers my electric bill. These guys have done a great job, check them out!

I had a Sunverge battery in the house attached to our solar system. Sunverge went out of business…read moreand I did not want a giant lithium battery sitting in our garage with no way to monitor its health or status. Tried calling many Solar companies and Panda responded right away. They came out and were able to remove the battery in under 3 hours and all the cables and other associated stuff with the Battery. They knew exactly what they were doing and returned my electrical system and solar to the original makeup. I highly recommend Panda because they responded quickly and were totally honest. They did not try to sell me anything as well. They came in and did the job they promised and as quoted. If you are looking for a solar company I would highly recommend Panda solar.